2015 Ford Explorer seats problems

Filed Oct 14, 2025 · Electrical, Lights · WI

Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford Certified Dealership. Also has no interior lighting for security. BCM replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.

Filed Jun 9, 2025 · Seats · DE

The first complaint references Recall 24V031. I received a notice dated February 2024 to correct this issue. It is now June 2025 and my dealer still does not have the parts. The trim pieces have come apart and flap while driving. I just don't think 18 months with no remedy is acceptable especially when it could cause a safety hazard. The second complaint with this vehicle is the door trim. It appears to be stitched however has come apart for years now. The dealership said that Ford could be putting a recall on but hasn't happened. A quick search online shows that many explorers has had the same issue.

Filed Mar 3, 2025 · Seats · 150,000 miles · MI · 1 injury

The contact owns a 2015 Ford Explorer. The contact stated while driving 35 MPH while depressing the brake pedal and attempting to come to an abrupt complete stop for a red light, the rear driver seat detached and unhinged. The contact sustained an injury to the back of her head from the detached rear driver seat. The contact stated returned to her residence and called her health provider to make an appointment for the next day where she was informed that she sustained a concussion to the back of the head. The vehicle was not taken to a dealer for diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

Filed Mar 11, 2024 · Seat belts, Seats · 126,000 miles · FL

The contact owns a 2015 Ford Explorer. The contact stated that there was an abnormal grinding noise detected while making a turn. There was a crunching noise detected while entering the driveway. The contact stated that the passenger's front seat was not moving. The driver’s side rear inflator seat belt failed to latch. The rear seat belt warning light was illuminated. The vehicle was taken to the local dealer, who informed the contact the seat belt buckle needed to be replaced. The track on the seat needed to be replaced. The dealer was unable to determine the cause of the steering failure. The vehicle was not repaired. While driving at unknown speeds, the steering wheel seized. While making a turn, the driver had to pull the steering wheel to correct the steering. The steering power assist fault message was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the seat failure was due to the motor. The manufacturer was not contacted. The failure mileage was approximately 126,000.

Filed Jan 24, 2022 · Seats, Suspension · NY

Hello I went to the dealership many times. Every time I go for the recalls. They saying that the parts not available. I’m not sure what’s going on. They keep telling me try with us in a month. This is unprofessional and unacceptable. The recall for the suspension and the passenger door panel. By the way I tried 2 different dealership. On in eat Rutherford.NJ. And on I. Hackensack,NJ. Please advice.

Filed Oct 8, 2021 · Seats · PA · crash · 5 injuries

I was stopped on the highway behind two other cars that were also stopped at a lane merger. A car hit my vehicle from behind and the impact caused my vehicle to hit the car in front of me, and that car to hit the car in front of them. When I unbuckled my seatbelt and got out of my vehicle, I noticed that my seat (driver's seat) had reclined backwards. I have lower & mid back pain as a result of the crash. My vehicle is currently at a tow lot where it has been labeled a total loss.

Filed Dec 27, 2020 · Body, Seats · 103,000 miles · NY

The passenger cabin both front and rear has the pungent smell of exhaust whenever the vehicle is: - engine running and - either in park or drive and - either moving or stationary and - either highway or city driving and - going 0 MPH, or 10 MPH or 20 MPH or 50 MPH and - either turning or straight and - with the heat on or off and - with the air conditioning on or off and - with all of the windows sealed (up) the fumes seem to make us not feel well and make our eyes burn. There is something seriously wrong with these cars! So anytime the car is running exhaust fumes are entering the passenger cabin.

Filed Oct 26, 2019 · Engine, Seats · 61,902 miles · GA

Ford explorer 3.5l ecoboost engine timing chain stretch @ 61,902 miles... $2500 repair bill on a very well maintained and preventative maintenance schedule minded owner. Also, at 42k miles the lumbar bag on drivers seat deflated and won't inflate...

Filed May 21, 2018 · Seats · GA

Aside from the door panel coming apart (a recall), my problem is the trim on the armrest is coming apart. I have seen others posting the same issue. My car only has 35000 miles.

Filed May 7, 2018 · Seats · 34,000 miles · TX · 1 injury

While my car was off and parking in a parking lot, my 3 year old daughter was in the car and got out of her car seat to get her bear that had fallen onto the floorboard in front of the 2nd row bucket seat. She hit her head on the metal rails to the passenger seat that are exposed under the seat in the back. She was bleeding profusely and I had to call the paramedics. She ended up getting her head stapled due to the very sharp metal on the rails that attach to the floorboard. The other side that is closer to the door has a plastic piece to protect from the sharp edges, the drivers side has the same set up. Obviously ford knew the metal was sharp so they put the protector on it, but failed to put it on both sides.