During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to see. Our temperature controls no longer work properly.
2018 Ford Explorer: water leaks into the cabin
7 of the 736 complaints about the 2018 Ford Explorer describe water leaks into the cabin.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 3
Water leaks into the cabin by model year
What owners say
Leaking water pump that if isn’t repaired will cause catastrophic engine failure. Very expensive repair, $2800 because of internal placement of the pump. Since the water pump is in line with the crankshaft and located over the main body of the engine, it allows coolant to leak from the water pump into the oil pan. Mixed coolant and oil will lead to engine failure.
Windshield cowl (trim) had deteriorated, possibly due to common heat and sun damage. 1. We do not know whether or not the deteriorated cowl will affect windshield stability or water leaks. If windshield stability is affected, it would affect safety. 2. Other complaints have noted that pieces of deteriorated cowl/trim have impacted safety of nearby vehicles. 3. The vibration, humming, and buzzing are irritating to drivers and passengers. // This observed deterioration occurred when the vehicle was 5 years old, however, we know of the same problem occurring in a 2019 Explorer at about 3 years. // The local Ford dealer stated it would cost over $650 to replace the cowl.
Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big pop not sure what it have may been took it to the mechanic ass well twice an got it diagnosed an they’re response was they couldn’t find the problem. The area I’ve seen an heard the clunking the most would be under the vehicle at the center by the catalyst converter. Transmission jerks as well I’ve had this vehicle for 8 months a don’t seem to be what a vehicle should be doing.
Water leak, passenger side 3rd row fixed position window every time it rains, water accumulates in rear of vehicle
Water leaking into rear of vehicle and sitting in the spare tire well while stationary and moving. Water is coming from behind plastic pillar coverings and dripping through bottom onto the carpet and into the well. Electronics behind plastic are also wet including water leaking through cigarrette lighter. Water sitting has caused mold on carpeted areas and rust on spare tire/jack. Vehicle is less than a week old with the problem occuring with less than 200 miles on odometer.
Purchased 2018 ford explorer xlt w/ auto nation ford corpus christi, texas may 29, 2018. June 20, 2018 I noticed the passenger side floor board was completely drenched w/ h2o. This was during the time we had heavy rainfall. My vehicle was parked at work, no flooding in the area, no windows left down.the h2o was only on the passenger side floor board & under the passenger seat. June 21, 2018-dropped vehicle off at service department. Service department claims they checked everywhere. Can't identify water leak. In 2015 the ford motor co. Orders: stop selling some 2015 ford edge crossovers for this exact reason. Technician are not able to identify the leak even after a "water test". 2015 ford edge: problem involved water seeping through a joint in the front pillar, behind the hood hinges. Service director is involved. Informs me they cant find the leak. I advised him to run the vehicle through the car wash. According to consumer reports, engineers discovered that running the ford edge through a car wash LED to sopping wet floors on the drivers side. Service director informs me he did see water leaking in when they ran in through the car wash. They think they found the defect. Vehicle: in body shop & collaborate with ford to place a sealant. They think the problem is resolved. Service director calls, 7/9/2018:still leaking! 2018 ford explorer has been in service depart for 21 days. 2015 ford edge technicians who didn't find evidence of a leak were instructed to install a urethane sealer in a-pillar seams. 2015 vehicles that didn't have signs of water inside were held for a 3 day assessment to allow time for further inspection, letting the sealant dry & confirm problem had been fixed. If the vehicle is still leaking after a 3-day assessment, ford may have to buy it back. 21 days in service & still can't find defect! Https://youtu.be/qwc1i_ufgr8
Service bulletins that may apply
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator
- On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap...
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Roof rail covers that become loose or partially detached
- Loose driver side B-pillar front door upper moulding
- Ssm 47914 - 2016-2019
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
Related recalls
Structure: body
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
- Risk
- A detached roof rail cover can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S54. This recall expands previous the federal safety agency recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on July 16, 2026.
Recall number 26V448000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
- Risk
- A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S02.
Recall number 24V031000 · Recall details
Structure: body
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
- Risk
- A detached roof rail cover can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S22.
Recall number 21V316000 · Recall details
Questions about the 2018 Ford Explorer water leak
Is water leaks into the cabin a common problem on the 2018 Ford Explorer?
7 of 736 owner complaints about the 2018 Ford Explorer (1%) mention water leaks into the cabin. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2018 Ford Explorer?
There are 3 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford Explorer
Engine failure 38Fuel smell 38Check engine light 34Overheating 32Backup camera 28Stalling 15Misfire 12Power steering loss 11Transmission failure 11Screen failure 10Jerking 10Loss of power 10Fire or smoke 9Headlights 8Adaptive cruise 6Hesitation 6Seat belt 6Shudder 6Wipers 6Airbag light 5Windshield crack 5Won't start 5
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