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December 8, 2020 Service bulletin

On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap...

Ford technical service bulletin 20N11 for 2016-2019 Ford Explorer.

Bulletin number
20N11
Component
Structure: body: roof and pillars
Summary
On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment.

Owners of these vehicles have filed 1,694 complaints in the body category.

Vehicles covered

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