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2018 Ford Explorer body problems

288 complaints (39% of all complaints for this car). Typical mileage when it fails: 60,950. 4 crashes reported.

owner complaints
288
of this car's complaints
39%
typical mileage
60,950
crashes
4
recalls
3

Which part fails

  • Body
    100
  • Body: roof and pillars
    7
  • Interior panels: dashboard
    3
  • Body: tailgate
    1
  • Body: door
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ford Explorer body problems in other years

19911995200020052010201520202026

Specific symptoms reported on the 2018 Ford Explorer body

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Water leak 7

Related recalls

Structure: bodyReported July 14, 2026 · 288,314 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S54. This recall expands previous the federal safety agency recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on July 16, 2026.

Recall number 26V448000 · Recall details

Structure: body: roof and pillarsReported January 19, 2024 · 1,889,110 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S02.

Recall number 24V031000 · Recall details

Structure: bodyReported May 5, 2021 · 616,967 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S22.

Recall number 21V316000 · Recall details

Related investigations

Windshield trim molding Item detachmentOpened January 27, 2023, closed February 8, 2024

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the federal safety agency. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V‑031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to

PE23001

What 2018 Ford Explorer owners say

Most recent owner complaints, unedited.

Filed Sep 22, 2026 · Body · NE

Exterior B-Pillar Applique / Door Trim Panel with keypad: The exterior B-pillar trim piece on the driver side front door frame has experienced catastrophic adhesive failure and clip breakage, detaching at the top portion while driving. This plastic trim is flapping at highway speeds and is at imminent risk of completely flying off the vehicle. I'm sure this will be issue with other 3 doors at some point soon. This creates an immediate road hazard for trailing vehicles, motorcyclists, and pedestrians who could be struck by flying debris. It also distracts the driver due to severe wind noise and vibration. This identical structural failure is currently under active safety recall for 2016–2017 Ford Explorers under the federal safety agency Campaign Number 25S53 / Ford Recall 25S53. My 2018 model utilizes the exact same door frame and exterior trim engineering design, and is suffering from the identical defect. The manufacturing window for this known defect needs to be expanded by Ford to encompass 2018 model years, as the original adhesive/retention clip specifications clearly fail under normal vehicle aging. Thank you in advance.

Filed Aug 27, 2026 · Body · 140,852 miles · VA

The contact owns a 2018 Ford Explorer. The contact received notification for the federal safety agency Campaign Number: 24V031000 (Structure); however, the parts to perform the recall repair were not yet available. The contact stated that in April, the vehicle was taken to a dealer for the recall repair. Although the recall database stated that the parts were available, the dealer advised the contact that the parts were unavailable. The dealer instructed the contact to return at a later date for the permanent repair; however, the dealer marked the recall as completed in the system without performing the repair. The contact had secured the trim pillar to the body of the vehicle using electrical tape. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was 140,852.

Filed Jul 23, 2026 · Body · 18,600 miles · WI

The contact owns a 2018 Ford Explorer. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 26V448000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, one of the windshield exterior A-Pillar trims detached and struck the windshield. The vehicle was taken to the dealer, where the remaining A-Pillar trim was removed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

Filed Jul 22, 2026 · Body · CA

The contact owns a 2018 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts would be over a year to for the availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Jul 1, 2026 · Body · AZ

The contact owns a 2018 Ford Explorer. The contact received notification of NTHSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Jun 18, 2026 · Body · 45,000 miles · CO

The contact owns a 2018 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH, the front Driver-side A-pillar trim detached and struck a nearby vehicle. The contact pulled over to check on the vehicle that was struck by the front driver’s side A-pillar trim and retrieved the trim piece. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 45,000.

Filed Jun 9, 2026 · Body, Suspension · AZ

Attempted to make an appointment on XXX with [XXX], 2121 W Bell Rd, Phoenix, AZ 85023 phone 602‑375‑7400 to have the two open safety recalls completed( 26V101 & 24v031). Could not make a service appointment because the service writer said that parts were not available and had no idea of when they would be available to fix the safety recalls. Service writer indicated they COULD NOT notify me when parts were available. I was to continuously call them for follow up as to when the car could be fixed. I continue to use the vehicle in spite of the safety defects as I can not afford another transportation method. Please help me get my Explorer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 3, 2026 · Body, Electrical · FL · crash

The driver side Keyless door entry pillar has come off on the highway and hit something. The keyless door entry panel came off in 2023 and Koons Ford of Annapolis charged me $ 523.00 to fix the panel. The panel has a small clip and double stick tape. Sorry, double stick tape is not going to hold up to weather variations throughout the year, wind speed and age. Terrible and dangerous design. You gave 2017 a Recall 25S53 for ford but NOT 2018

Filed Jun 1, 2026 · Body · NC

The exterior A-pillar applique trim piece began detaching from the vehicle while driving. The part became loose and was hanging from the vehicle whilst in motion, at which point I safely pulled over and removed it to prevent it becoming a road hazard. The trim is now fully detached and available for inspection upon request. Upon checking Ford's official recall portal, the recall is confirmed as incomplete against this vehicle with the status "remedy not yet available." Ford's own recall notice stated parts were anticipated in the latter half of 2024 — it is now June 2026 and parts remain unavailable, representing an 18-month overrun on Ford's own published commitment. No warning was given prior to the trim becoming loose. No crash, fire or injury occurred. I am requesting this be logged as an active safety incident rather than a routine pending recall, and that the federal safety agency apply pressure on Ford to prioritize parts availability for owners whose trim has already physically detached while driving.

Filed May 18, 2026 · Body · OK

The driver’s side B-pillar popped off while driving on the highway at appx. 65mph. It snapped in half. The top portion is gone but the wired portion with the keypad is remaining still. The passenger side looks like it may come off as well.

Questions about the 2018 Ford Explorer body

Does the 2018 Ford Explorer have body problems?

Owners have filed 288 complaints about the body of the 2018 Ford Explorer, 39% of all its complaints, more than any other problem.

At what mileage do 2018 Ford Explorer body problems start?

The typical (median) mileage in owner complaints is 60,950 miles.

Was there a recall on the 2018 Ford Explorer body?

Yes, 3 recalls: 26V448000, 24V031000, 21V316000. Check your VIN to see if your car still needs the free repair.

What year does the Ford Explorer have the most body problems?

The Ford Explorer model years with the most body complaints are 2017 (661 complaints), 2016 (593 complaints) and 2002 (486 complaints).

Other 2018 Ford Explorer problems

Engine 121Electrical 58Transmission 51Driver assistance 32Visibility 27Fuel system 23Suspension 23Steering 21Airbags 11Brakes 11Acceleration 10Tires 10Seat belts 9Wheels 8Seats 7Lights 4Locks 2

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