The passenger roof "A" pillar (lower half) blew off the vehicle at about 70 MPH. The pillar was not damaged prior to the failure and was not vibrating or making noise prior to suddenly blowing off.
2018 Ford Explorer body complaints
Page 10 of 11: complaints 251 to 280 of 288, newest first, as owners wrote them.
Windshield pillar driverside flew off driving up interstate.
While driving at highway speed, both windshield trim covers flew off and away from our vehicle. Fortunately there were no cars behind us at the time but had there been that piece would have surely hit and potentially impacted their vehicle. I understand this is happening to many of the ford explorers on the road and it is extremely unsafe.
On two separate occasions, without warning, in 8/2022 and again in 12/2022, the vertical windshield panels flew off my 2018 ford explorer SUV while driving at normal speed on us rt. 495 in haverhill ma., potentially posing a hazard to following vehicles.
The passenger side windshield panel dislodged and flew off the car while driving on the highway at highway speeds. It was sudden event and I had no warning or noise before it happened.
The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 70-75 MPH, the exterior driver’s side trim piece along the windshield detached from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the trim needed to be replaced. The vehicle part was repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000. The VIN was not available.
On or about January 4, 2023, while travelling on Hwy 22 in Texas at approximately 65 mph the right (passenger) side window trim unexpectedly flew off, landing in the road behind me. There was no previous indication of the trim being loose. The safety of others is a concern because the trim could have hit, or cause a diversion from, traffic in either direction. When I called the dealer to schedule the repair, the Parts person explained that this was a "routine" occurrence for this Make/Model of vehicle (they knew the part number), but the vehicle was safe to drive until the part was replaced. The part was replaced on Jan 16 at a cost of $438. There has been no subsequent inspection of the replacement trim/parts, but there are no indications of an issue since replacing the trim/parts.
The contact owns a 2018 Ford Explorer. The contact stated while his wife was driving at an undisclosed speed, the rear windshield trim separated from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear windshield trim needed to be replaced. The dealer informed the contact that he needed to pay for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 57,000.
The contact owns a 2018 Ford Explorer. The contact stated that the weather stripping around the windshield and the rubber seal around all doors had started to deteriorate on the passenger’s and driver’s side rear doors. The contact had taken the vehicle to the dealer who diagnosed that the windshield molding and the rubber stripping on the doors needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 27,632.
The contact owns a 2018 Ford Explorer. The contact stated that upon inspection it was discovered that approximately three quarters of the driver’s side roof rail covers had fractured and dislodged from the vehicle. The cause of the failure was unknown. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 21V316000 (Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 31,000.
The contact owns a 2018 Ford Explorer. The contact stated while driving at 70 MPH on a windy day, the driver's side windshield A-Pillar trim bracket fractured inadvertently and continually struck the windshield. The contact veered to the side of the road and the remove the broken windshield A-Pillar trim bracket. The contact then continued to drive to his residence. The vehicle was taken to the dealer who inspected the vehicle and diagnosed that the trim bracket needed to be replaced. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included a recall associated to the failure. The failure mileage was approximately 50,000.
I seen where there was a recall on the roof rack covers on explorers. Mine on my passenger side blew off in the wind. Should my vehicle have been in this recall. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Roof rack cover blew off while driving and snapped 3/4 of the cover off. Part was not recovered. Research shows this was an issue on the vehicle and there was a recall. When entering the vin # it shows no recalls?
The contact owns a 2018 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 21V316000 (Structure). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the roof rail cover had detached from the vehicle. The dealer was made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 28,000. Parts distribution disconnect.
Roof rack rail cover came off on highway, almost caused an accident. The other roof rack rail cover is lose but I have yet to receive the recall for the roof rack rail cover.
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger’s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The failure mileage was 35,872
The failed component is the Roof Rail Caps. One of mine came off on the car wash. The other Roof Rail Cap keeps coming loose just driving around, I have to check the second Roof Rail Cap so it too does not fly off on the highway or come off in the car wash. I now have just the one Roof Rail Cap and it looks terrible.
The contact owns a 2018 Ford Explorer. The contact stated that moisture had been entering the vehicle from an unknown place. The moisture had acuminated on the front driver’s side floor and later spread throughout the entire floor of the vehicle. The contact also stated that a strong mold odor was inside the vehicle. The contact had taken the vehicle to a dealer where they informed her that the failure was not related to the federal safety agency Campaign Number: 21V316000 (Structure) for which the Vin was included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Roof Rail cap flew off on Highway. Complained of issue was told its under investigation but no fix is available
Roofrack became detached while driving on freeway. Almost flew off in traffic and had to hold onto it while driving until I was able to pull over and tape it down. Almost flew off road while holding it down.
2018 ford explorer. Consumer writes in regards to roof rail covers safety recall. The consumer stated the parts necessary to complete the recall repair were unavailable. The consmer stated the manufacturer exceeded a reasonable amount of time completing the recall repar.
On january 24, 2021 I bought my certified pre-owned 2018 ford explorer sport. The following week I heard an intermittent banging sound when driving down the road at approx. 60 MPH. When I got home I saw that the plastic coverings of the roof rack rails were coming off and were what was making the banging sound. From researching the issue online it appears if left unaddressed the covers can fly off the vehicle while on the road. Unfortunately ford has yet to provide a fix. There are hundreds of complaints from people online show this is a very common problem and ford has yet to provide a adequate solution for. Some people have stated that ford's fix is to apply silicone to the clips that come loose. Upon inspection I see that silicone had been applied to mine previously (not by me) and that, like many other report, this does not hold/ resolve the problem. Many more user complaints of this issue can be found here https://www.cargurus.com/cars/discussion-t73385_ds991660
This car has a leak issue. Multiple points of entry for water leave the car soaking wet after rain. This issue was unknown as all-weather liners were placed into the car blocking occupants from being able to feel large amount of water accumulated on the floor. Mold grew in car as occupants did not know that their was an issue posing an extreme health hazard to adults and children. This is not safe. Ford knows this is a known issue and has not taken any action to remedy the problem. The car leaks while in motion and stationary. Cars are leaking from sunroofs, bolts, and from under the hood. This is making people sick and they do not care. A class action suit needs to be filed against ford. My car had to be repaired twice at hawks prairie automotive in lacey, wa in december 2020 and january 2021. Receipts can be provided. I am unsure if this actually repaired the issue completely.
Water leak, passenger side 3rd row fixed position window every time it rains, water accumulates in rear of vehicle
While driving the other night in rain, night and heavy traffic, I heard some flapping from the roof of the car, but could not stop because we were in a mountain pass and winding roads. I did see something like fly off of my car and cars behind me were swerving, I thought maybe a small branch. But no it was the top cap of my roof rail on the driver side. The part is $450, and when I googled it, it is definitely a known problem at ford. Hundreds of hits with the same issue
The rail cover on top of the car just came off with no one messing with or being damaged. I researched to see if other has a problem like this and I found numerous of people saying the rail cover just detached form the actual rail. While driving down the highway.
My 2018 ford explorer roof racks flew off (broke off) while driving on the freeway causing cars behind me to swerve to avoid impact this occurred in january 2019.
The gas door does not seal and props open all time, the vehicle comes with no fuel cap and door does not lock allowing anyone to put containments in the fuel
2018 ford explorer has a roof rail issue where the top part the the roof rail that comes factory on the vehicle will pop out of place and not clamp down properly the for part number is fb5z 78551a47 aa and also fb5z 78551a46 aa one belongs to the left and the other the right. I was driving down the high way with them not fully seated in the back end of the railing and noticed when I got home that they must have flown off while driving down the highway. This is the second sime I have had them fixed and they are now not staying down properly seated. Luckly my vehicle has warranty on it still to get it fixed but if this is going to happen outside of warranty its not a cheap fix unfortunatly.
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