The contact owns a 2018 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim was beginning to detach from the windshield, allowing outside air to enter the vehicle. While in reverse, the back over prevention camera displayed a distorted image, or a solid blue screen without an image. The failure occurred several times while shifting into reverse. The dealer was contacted and confirmed that the part was not available yet available for the recall. The VIN was not under recall for the back-over prevention camera. The manufacturer was not made aware of the failure. The failure mileage was 78,896.
2018 Ford Explorer driver assistance problems
32 complaints (4% of all complaints for this car). Typical mileage when it fails: 42,000. 2 crashes reported.
- owner complaints
- 32
- of this car's complaints
- 4%
- typical mileage
- 42,000
- crashes
- 2
- recalls
- 0
Which part fails
- Sensing system: camera7
- Rearview system braking4
- Warnings3
- Blind spot detection2
- Automatic emergency braking2
- Adaptive cruise control1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer driver assistance problems in other years
Specific symptoms reported on the 2018 Ford Explorer driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2018 Ford Explorer owners say
Most recent owner complaints, unedited.
The reverse camera does not work, when the car is in reverse.there is no visual on the monitor, which makes it unsafe when the car is in reverse, took the car to the dealer, was told that this car is not in recall
My rear view camera goes to a dark blue or gray s screen with the words “check surroundings for safety” & “Camera is unavailable” and it does not work. This is the same recall issue that is on 1,900+ plus vehicles from a recall. I have called and filled a complain with Ford and have visited 3 dealers in our area and that is what they tell me. I have photos and I need this repair done ASAP because I travel with an [XXX] I’ve called Ford four different times since July and I keep getting the run around and visit different t dealers that tell me that it is the same problem as the recall but the explorers are not yet part of the recall. I NEED YOUR HELP PLEASE THANK YOU [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has defect in the electronic power brake assist system that lead to extended stopping distances and cause me to hit someone from behind.
The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the display screen became inoperable. During the failure, the back over prevention camera was inoperable, and features including the engine temperature gauge was not available to the driver. The vehicle was taken to the local dealer who diagnosed that the D-Pin needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
The contact owns a 2018 Ford Explorer. The contact stated that occasionally while shifted into reverse(R), the rearview camera failed to properly display the image behind the vehicle. There was no warning light illuminated. Additionally, the contact stated that the failure had progressed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,265.
The contact owns a 2018 Ford Explorer. The contact stated while reversing, the back-over prevention camera system failed to function as intended. The contact stated the back-over prevention camera seized and displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera system. The contact was informed that the back over prevention camera system needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle was taken to the dealer twice due to the persistent failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 200. The VIN was unavailable.
Radio and back up screen stop working 1 month after purchase.
Our radio and back up assistance screen just stop working
I own a 2018 Ford Explorer there has been an issue when it’s cold out the APIM is not responding and turning on the reverse camera when vehicle is put into reverse. When it is above 70 degrees Fahrenheit the APIM works intermittently. The problem with this is out of the blue when it decides to work at times it turns the radio on with volume at max level This has startled me not knowing it’s going to come on and it won’t let you turn the radio down or power it off. Ford says there is no recall on the issue.
Questions about the 2018 Ford Explorer driver assistance
Does the 2018 Ford Explorer have driver assistance problems?
Owners have filed 32 complaints about the driver assistance of the 2018 Ford Explorer, 4% of all its complaints.
At what mileage do 2018 Ford Explorer driver assistance problems start?
The typical (median) mileage in owner complaints is 42,000 miles.
Was there a recall on the 2018 Ford Explorer driver assistance?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most driver assistance problems?
The Ford Explorer model years with the most driver assistance complaints are 2020 (180 complaints), 2015 (177 complaints) and 2013 (105 complaints).
Other 2018 Ford Explorer problems
Body 288Engine 121Electrical 58Transmission 51Visibility 27Fuel system 23Suspension 23Steering 21Airbags 11Brakes 11Acceleration 10Tires 10Seat belts 9Wheels 8Seats 7Lights 4Locks 2
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