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2016-2019 Ford Explorer recall: body

Ford Motor Company reported this safety recall on May 5, 2021. It covers about 616,967 vehicles.

vehicles affected
616,967
reported
May 5, 2021
owners notified
Oct 1, 2021
related complaints
1,693

Structure: body

What is wrong
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S22.

Recall number 21V316000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,693 complaints about body problems.

2016 Ford Explorer2017 Ford Explorer2018 Ford Explorer2019 Ford Explorer

Questions about recall 21V316000

Is there a recall on the 2016-2019 Ford Explorer body?

Yes. Recall 21V316000, reported on May 5, 2021, covers about 616,967 vehicles.

What is the fix for recall 21V316000?

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S22.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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