Vehicle has a water leak inside the cabin. We tried pouring water down the sunroof drains and can hear a gurgling sound inside the cabin and observed water entering the cabin next to the dead pedal. Took vehicle to dealership and they replaced a different part and did not solve the issue. Musty mold smell present in vehicle causing allergic reaction and reducing driver's vision posing an accident risk. Unable to drive vehicle until leak is fixed and mold is remediated.
2020 Ford Explorer: water leaks into the cabin
8 of the 1,254 complaints about the 2020 Ford Explorer describe water leaks into the cabin.
- owner complaints
- 8
- of this car's complaints
- 1%
- recalls
- 0
Water leaks into the cabin by model year
What owners say
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The issue pertains to a water leak in the rear liftgate area and/or water accumulation in the spare tire area, potentially accompanied by a lack of audio functionality in my 2020 Ford Explore ST as outlined in TSB 24-2044 (the federal safety agency ID: 102514). The affected component is the rear liftgate structure and associated seals, which allow water ingress, particularly noticeable after car washes or rainfall. The entire sound system to include any collision and impact warnings have failed to chime. 2. The water leak in the rear liftgate and spare tire area poses potential safety risks. Accumulated water can damage electrical components, such as wiring or audio systems, which may lead to malfunctions in critical vehicle systems. For example, water ingress could affect rear lighting, sensors, or other electronic modules, potentially compromising visibility or functionality during operation. Additionally, water accumulation may contribute to corrosion or mold growth, posing long-term structural or health risks for occupants. These issues could reduce vehicle reliability and increase the risk of accidents, especially in adverse weather conditions. 3.The issue has been acknowledged by Ford in TSB 24-2044, which provides a service procedure to identify and address the leak path. The Bill Currie Ford dealership in Tampa, FL has inspected my vehicle on several occasions, recently July 15, 2025 and confirmed water leakage in the rear liftgate area consistent with TSB 24-2044.The dealer will not repair unless I pay over $2200 for the repair, which I refuse for a manufacture defect. 4. To date, the vehicle has not been inspected by the police or insurance representatives, but the issue align with the TSB report. 5. Water observed in the spare tire & tailgate area every time since purchase. A loss of audio back in July 2023 and numerous occasions since complete failure as of January 3 2024
The car leaks water into the cabin on the front passenger side from the HVAC system. This has been a consistent issue and has not been resolved by Ford. The car has no sunroof and the water drips from behind the glovebox. It is enough water to make a large puddle in the front passenger side foot space.
The top brake light bar on the wing over the trunk consistently fails. I have had to replace almost yearly. Water gets into the light bar causing the LEDs to short out and fail. This makes my brake activity difficult to see for truckers and other tall cars. This is certainly a design defect that water should get in do easily. In regards to dates, the lamp fails annually.
Issues with the rear liftgate opening and closing on its own it will close open and partially close partially open at random in the middle of the night at random it keeps going till it kills my battery It closes when your underneath and causes a safety concern if you were not aware and get out of the way quick enough. Took it to dealership it needs a wiring harness due to corrosion and a switch. I see other people reporting the same with water leaks causing corrosion.
Failure of panoramic moon roof gasket, and in adequate drainage system installation. This causes substantial water intrusion into vehicle. Flooding of drivers side floor causes extremely slippery and wet conditions when operating the pedals. Water migration into vehicle has potential to impact electronics, causing further damage and dangerous driving conditions. Vehicle has been inspected and problem confirmed by the dealership, who contracted a water leak specialist to identify the issue. No warnings prior to appearance. Issues has been ongoing for the past 3 months - 1,000 miles and 4 months after the end of bumper to bumper warranty.
The Radio would not keep stations and eventually was almost always static. I took it to the Ford dealership that I purchased from since it is supposed to have a full warranty. They are now saying that it has water leaking in from the roof and it has damaged the OEM (?) system. They don't know if Ford will cover under warranty so I now sit with no vehicle as they wait for a decision. When and if it gets repaired I will now have to worry about other damage that will be caused by a leaking roof vehicle.
Over the last several days of heavy snow and rain, I've noticed significant leaking in the rear storage are of my 2020 explorer. Water will run down the right side of the trunk space, over the speaker grille, and into the storage compartment and spare tire space. As a result of this leak, I have had issues with the tailgate release not operating correctly (won't open), and more importantly, the audio control module which powers audio to the speakers in the car stops working intermittently. This poses a safety issue, since without sound from the speakers, I have no rear collision detection, no forward crash detection, and no cross traffic detection while in reverse. Furthermore, I am concerned that the loud popping noises coming from the driver and passenger side as well as the subwoofer can potentially start a fire due to electrical issues. According to tsb 20-2425, it appears a water leak in the rear of 2020 explorers is a known issue. The dealership refuses to honor the repair under the bumper to bumper warranty which covers my car for 36 months or 35000 miles (which ever comes first), so I am left with a car that is a major safety concern for me. The car is 100% paid for, but with my current financial situation, I cannot afford another vehicle even with trade-in value.
Service bulletins that may apply
- "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement...
- 2020-2026
- 2020-2025 my
- There is a parts and labor time error for Explorer/Aviator 3.0L EcoBoost and Aviator 3.0L plug-in hybrid...
- Inoperative power liftgate when using intelligent access (IA) features such as the hands free liftgate or...
- Inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.)....
- Wind/whistle type noise at highway speeds originating from the front A-pillar applique (either side or both)
- This article supersedes TSB 19-2026 to update the vehicle model years affected
Related recalls
No recalls on record for this model year.
Questions about the 2020 Ford Explorer water leak
Is water leaks into the cabin a common problem on the 2020 Ford Explorer?
8 of 1,254 owner complaints about the 2020 Ford Explorer (1%) mention water leaks into the cabin. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2020 Ford Explorer?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Explorer
Jerking 130Backup camera 104Transmission failure 84Harsh shifting 65Headlights 56Collision warning 54Loss of power 49Check engine light 44Stalling 43Grinding brakes 30Won't shift 29Engine failure 23Hesitation 23Slipping 21Adaptive cruise 19Screen failure 18Fuel smell 17ABS 16Door locks 16Fire or smoke 14Overheating 13Warning lights 13Knocking 11Lane assist 11Whining noise 11Rollaway 10Sudden acceleration 9Won't start 9Key fob 8Wipers 8Brake failure 7Shudder 6Sunroof shattered 6Ball joint 5Fuel pump 5Power steering loss 5
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