The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power and stalled. The contact stated that there was an abnormal whining sound coming from the vehicle prior to the vehicle stalling. The vehicle was stopped and there was an abnormal burning rubber odor inside the cabin of the vehicle. The contact stated that the messages “Charging System Fault” and “Service Steering” were displayed. The contact stated that unknown warning lights were illuminated. The vehicle was towed to the residence. The contact stated that her husband replaced the battery and the alternator, however the failure persisted, and the vehicle was losing automotive power. The vehicle had not been taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 19V687000 (Electrical System). The manufacturer was informed of the failure, and the contact was informed that the VIN was not included in the recall. The failure mileage was 113,849.
2020 Ford Explorer: whining or grinding noise
11 of the 1,254 complaints about the 2020 Ford Explorer describe whining or grinding noise.
- owner complaints
- 11
- of this car's complaints
- 1%
- typical mileage
- 20,000
- recalls
- 5
Whining or grinding noise by model year
What owners say
Transmission had hard downshifts, whining, would.not change gears intermittently and would clunk when going into reverse or drive. Upon inspection at the dealership, the fluid was burnt and there were chunks of gears in the transmission pan.
Took vehicle to Ford dealer to investigate whining noise at acceleration from a cold start. No warning lights. Dealer verified whine noise. Also found leak in transmission cooler. Removed and replaced transmission cooler. Not covered by a recall, although there is a recall for some vnn vehicles of same year and model for this defect.
The contact owns a 2020 Ford Explorer. The contact stated that while driving at 10 MPH, the vehicle lost power and would not shift out of gear. The contact stated that he observed a whining noise emanating from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the residence. The vehicle was taken to a dealer where it has not yet been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
My 2020 Explorer ST has been in the shop off and on for three months. The engine had to be replaced at about 45K miles. The transmission whines. The latest issue occurred while driving in downtown Chicago. I was coming up on a light and moved to the left turn lane to turn into oncoming traffic. When I went to go - I pressed the pedal and nothing happened. I ended up rolling into oncoming traffic when finally, the vehicle responded. On the way home this happened about 10 times on the interstate. It would happen when you quickly decelerate and then accelerate after the transmission downshifted. The loss of responsiveness lasted about 5-10 seconds each time and was accompanied by a loud clicking sound under the vehicle. It is still at the dealership and waiting to hear back from them.
Transmission shifts hard, clunks and jerks forward on occasion. Have to accelerate very slowly and cautiously to avoid the jerking forward. Constant whining when I accelerate from a stop, noise tends to stop when accelerated to 40 mph, below that speed, constant annoying whining. Was not noticeable when I purchased automobile, but started constantly around February, 2023. Only have 51,000 miles on the car, daily driver, few long trips. When accelerating to freeway speeds, the whining is constant until I pass 40 mph. Transmission does not seem reliable at all. Have not been able to get a mechanic to look at the issue as of yet due to scheduling availability. Have not had any warning lights come on regarding the transmission. Have had to replace oil right after purchasing vehicle as I noticed oil on the garage floor was quite a lot and then twice within a year due to faulty plastic cap, that if not put on properly allows the oil to leak. Never had this experience with previous Ford models (2007 Ford Edge)
I bought a 2020 ford explorer last may. The vehicle has less than 7500 miles. Monday 3/15/21 I noticed a whining noise when the car was shifting into gears. It continued to happen as the week progress. It got worse by mid-week. Thursday 3/19/21 I called my local ford dearlership and was told I could drop it off for several days or the next available date was the 2nd weekend in april. I informed my husband who stated that there was a puddle of fluid under my car this morning. He call roadside assistance to come get my car. We had to move it from the parking garage I park in to the street and there was also a big puddle of fluid. He checked the oil and there was plenty of it in the car. By the time the tow truck arrive there was just a small puddle under the car. No warning lights on car came on to indicate an issue.
The vehicle displayed a check engine light and made a whining sound when shifting. The next day attempted to shift into reverse and the vehicle would not move. Had vehicle towed to dealership where we purchased the explorer. The dealer identified the issue as an electronic valve control for the transmission. 3+ weeks later we are still waiting for parts to be received by the dealer.
Two days prior to the vehicle not working, I heard a whining and grinding sound. I took it to the nearest ford dealership and they said it was the transmission. I couldn't get an appointment until 10 days later. So, I went home. The next day I tried to take the vehicle to the dealership that I purchased it from and the vehicle wouldn't move. My ford app said it was the powertrain. I called a tow truck and they took it to the dealership (where I purchased it). The dealership called two days later and said it was the transmission. Now, I am awaiting a "new" transmission to be put in my vehicle.
Complete failure of the transmission. 16,000 miles a whining noise started while shifting in low gears (similar sound to low power steering fluid) while my family was 4 states away over the new year weekend. Upon stopping I checked under the vehicle for leaking transmission fluid but saw no wet spot. We continued to drive a few more hours to a hotel. When stopping to make a left turn the whole vehicle shuttered and suddenly downshifted very hard. It hesitated to accelerate again across 2 lanes. This time I got out and checked under the vehicle while it was still running and found fluid leaking from the transmission cooler. I have a video of fluid coming out. The next attempt to even move the vehicle it has no power and would not move.
Driving the vehicle at highway speeds between 65-75 MPH and noticed a medium vibration at about 2500 miles. At about 3000 miles the transmission would jerk and start whining at low speeds under mild acceleration.
Service bulletins that may apply
- This bulletin supersedes 26-2226
- This article supersedes 26-2287
- This article supersedes 25-2302
- For 20202026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test...
- Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front...
- This bulletin supersedes 26-2046
- Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in...
- For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure...
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
- Risk
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 26, 2026.
Recall number 26V402000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V‑199 or 22V‑255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S22.
Recall number 25V166000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S55.
Recall number 23V675000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
- Risk
- A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Remedy
- Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S05.
Recall number 23V069000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
- Risk
- Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
- Remedy
- Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S65.
Recall number 20V693000 · Recall details
Questions about the 2020 Ford Explorer whining noise
Is whining or grinding noise a common problem on the 2020 Ford Explorer?
11 of 1,254 owner complaints about the 2020 Ford Explorer (1%) mention whining or grinding noise. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2020 Ford Explorer?
There are 5 recalls and 80 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Ford Explorer
Jerking 130Backup camera 104Transmission failure 84Harsh shifting 65Headlights 56Collision warning 54Loss of power 49Check engine light 44Stalling 43Grinding brakes 30Won't shift 29Engine failure 23Hesitation 23Slipping 21Adaptive cruise 19Screen failure 18Fuel smell 17ABS 16Door locks 16Fire or smoke 14Overheating 13Warning lights 13Knocking 11Lane assist 11Rollaway 10Sudden acceleration 9Won't start 9Key fob 8Water leak 8Wipers 8Brake failure 7Shudder 6Sunroof shattered 6Ball joint 5Fuel pump 5Power steering loss 5
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