2020-2022 Ford Explorer recall: driveshaft
Ford Motor Company reported this safety recall on October 6, 2023. It covers about 238,364 vehicles.
- vehicles affected
- 238,364
- reported
- Oct 6, 2023
- owners notified
- Jan 19, 2024
- related complaints
- 695
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S55.
Recall number 23V675000
Affected vehicles
- Ford Explorer 2020-2022 202020212022
Owner complaints about the same problem
Owners of these vehicles have filed 695 complaints about transmission problems.
Questions about recall 23V675000
Is there a recall on the 2020-2022 Ford Explorer driveshaft?
Yes. Recall 23V675000, reported on October 6, 2023, covers about 238,364 vehicles.
What is the fix for recall 23V675000?
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S55.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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