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2020-2022 Ford Explorer recall: driveshaft

Ford Motor Company reported this safety recall on March 14, 2025. It covers about 4,247 vehicles.

vehicles affected
4,247
reported
Mar 14, 2025
owners notified
Apr 25, 2025
related complaints
695

Power train: driveline: driveshaft

What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V‑199 or 22V‑255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S22.

Recall number 25V166000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 695 complaints about transmission problems.

2020 Ford Explorer2021 Ford Explorer2022 Ford Explorer

Questions about recall 25V166000

Is there a recall on the 2020-2022 Ford Explorer driveshaft?

Yes. Recall 25V166000, reported on March 14, 2025, covers about 4,247 vehicles.

What is the fix for recall 25V166000?

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S22.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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