2020 Ford Explorer: loss of power steering

5 of the 1,254 complaints about the 2020 Ford Explorer describe loss of power steering.

owner complaints: 5
of this car's complaints: 0%
recalls: 0

Is there a fix? 3 service bulletins cover this area of the car. See below

Loss of power steering by model year

2026
1
2025
3
2022
1
2021
2
2020
5
2019
1
2018
11
2017
16
2016
132
2015
129
2014
179
2013
409
2012
179
2011
401
2008
2
2007
3
2006
1
2005
6
2004
12
2003
3
2002
5
2001
2
2000
6
1999
4
1998
12
1997
8
1996
3
1995
5
1994
5
1993
3
1992
5
1991
3

What owners say

Filed Oct 8, 2026 · Brakes, Steering · MI

Power steering doesnot work , steering was hard also antilock brake failure

Filed Jul 2, 2025 · Electrical, Steering · GA

Experiencing issues with power steering after battery replacement. Taken to two Ford dealerships (Fayetteville, GA & Morrow, GA) . One unable to diagnose (Fayetteville) and the other reset battery settings (Morrow). Issue still persistent with intermittent power steering failure while driving. Very dangerous and scary! Errors that appear: service advance trac, steering assist fault service required & pre-collision assist not available.

Filed Jul 22, 2020 · Steering · 8,300 miles · CA

My 2020 ford explorer st power steering went out while the vehicle was driving in traffic on a freeway doing 70 MPH going down a 6% grade at 6,000 ft. (cajon pass) while my wife was driving nearly causing a major accident.

Filed Mar 29, 2020 · Steering · 1,000 miles · MN

When outside temp is below minus 5 degrees steering is hard, at slow speed steering locked had to jerk it to control. Above 60mph steering ok. Happened at parking lot speed (locking up) and below 60mph hard steering.

Filed Mar 2, 2020 · Steering, Transmission · 900 miles · NJ

While driving on the highwaythe 'steering fault service now light' came up on the dashboard while traveling 75 MPH miles on odometer 900. After stopping the car and restarting it the 'steering loss stop safely' message popped up on the dashboard I had to drive to the dealership with no power steering or any transmission options like sport, economy, regular, deep snow, no assist for uphill or downhill parking

Service bulletins that may apply

May 21, 2025 Service bulletinThis article supersedes TSB 25-2121 to update the affected production build dates
Sep 9, 2020 Service bulletinLack of power steering assist at initial engine start-up with diagnostic trouble code (DTC) C102D stored...
Jun 16, 2020 Service bulletinLeather covering becoming untucked or separating from the steering wheel

Related recalls

No recalls on record for this model year.

Questions about the 2020 Ford Explorer power steering loss

Is loss of power steering a common problem on the 2020 Ford Explorer?

5 of 1,254 owner complaints about the 2020 Ford Explorer (0%) mention loss of power steering. The model year with the most reports is 2013.

Is there a recall or service bulletin for this on the 2020 Ford Explorer?

There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

All model years of the Ford Explorer

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