Ford Explorer power steering loss problems

Filed Nov 9, 2026 · Electrical, Steering · FL

When this vehicle is turned on the power steering assist fault light comes on and the steering wheel does not turn. This is a serious safety hazard as I drive with my small toddler in this vehicle everyday and I am pregnant with our second child. My vehicle is at the dealership and they are any to charge me for a new steering rack even though there was a recall on this vehicle and I believe it was not fixed correctly the first time. The recall was “fixed” in 2014 when I did not even own the vehicle. Because this vehicle now has 160,697 miles the dealership refuses to fix this.

Filed Nov 7, 2026 · Brakes, Electrical · CA

Our first occurrence happened right after we pulled out of a parking space, then proceeded to drive; only to be alerted with numerous warnings, 1. Anti-lock brake fault. 2. Hill start assist warning. 3. Anti-lock brake system fault. 4. Electronic parking brake warning. 5. Pre-collision assist not available. It particularly was a bit scary at first, because we weren't going more than 10mph starting out, and the vehicle abruptly stopped on us, as was the steering became difficult. Luckily, there were not vehicles in front or behind us. The vehicle began to jerk forward and stop hard, if we proceeded, which we could do, limping the SUV, on back streets, only 1/2 mile from dealership. Once at dealership at Ford in Seaside, California, they ran diagnostics, and re-calibrated the faulty module(s), that may have caused this. Fast forward to XXX, while at stop sign in [XXX], we proceeded at slow speed, maybe 10mph or so, and SUV abruptly braked on us and came to complete stop, with warning on instrument display. We pulled over, shutoff vehicle for a minute or so, turned back on and were able to drive again normally. We took a chance, and a few days later, drove vehicle up to the dealership (The Ford Store, Morgan Hill, California) to diagnose. They had it for a few days, and determined the Electronic Brake Booster module needed replaced and whatever they did additionally, like re-calibrations, etc. We're crossing our fingers we don't encounter problem(s). SUV is under warrantly, still, and we did purchase an extended warranty when we purchased it, new, back in XX . We're just praying this doesn't happen if we're driving at a high speed. Never had problems with our three previous Ford Explorers. Of course, these 2025s and newer ones have extensive electronics. Needless to say, my wife is scared this issue might happen again. We can't be the only Ford Explorer or Ford vehicle that might have encountered these issues? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

Filed Oct 15, 2026 · Steering · MI

Power Steering failure extremely hard to turn when in low speeds, recall on other explorers for same year

Filed Oct 8, 2026 · Brakes, Steering · MI

Power steering doesnot work , steering was hard also antilock brake failure

Filed Oct 1, 2026 · Steering · NY

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes How was your safety or the safety of others put at risk? Yes: While driving on [XXX] at highway speed, my vehicle suddenly began to swerve, causing a significant loss of steering control and creating an unsafe driving condition. Concerned that I had experienced a flat tire, I immediately pulled over to inspect the vehicle. Upon inspection, I found that none of the tires were flat. Believing it was unsafe to continue at normal speed, I proceeded cautiously and drove the vehicle slowly to my service center for diagnosis. After examining the vehicle, the service center informed me that the rack and pinion steering assembly was the cause of the problem I experienced. At the time of the incident, I had an extended warranty/service contract that provided powertrain coverage. However, I was informed that because the rack and pinion system in my vehicle is electronically assisted, the repair was not covered under the terms of the policy. Given the sudden loss of steering control and the potential safety risks involved, I am seeking a review of this matter by your team. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Insurance agent who declined my insurance claim. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior symptoms. Approximately first week of September 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 30, 2026 · Steering · 99,000 miles · NY

The contact owns a 2015 Ford Explorer. The contact stated that while driving into a parking lot at approximately 20-25 MPH, the vehicle lost power steering assist functionality. The message "Power Steering Assist Fault" was displayed after the failure. The contact was able to continue driving and pulled into a parking space, where the vehicle remained overnight. The vehicle was in the process of being towed to the dealer for diagnostic testing and repair. The failure mileage was approximately 99,000.

Filed Sep 29, 2026 · Electrical, Steering · OH

Intermittent locking of steering wheel while driving for about 8 months. Now it has complete loss of power steering. [XXX] says service advance trac and complete steering loss pull over safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 23, 2026 · Steering · NY

My 2014 Ford Explorer experienced a serious electric power steering failure. While driving, the vehicle displayed “Power Steering Assist Fault” and the steering became extremely difficult to turn due to loss of steering assistance. I was driving with my child in the vehicle when this occurred. I believe this created a potentially life-threatening situation. If I had needed to make an emergency maneuver or avoid another vehicle or obstacle, I may not have been able to control the vehicle normally. I could have been killed and my child could have been seriously injured or killed. The Power Steering Control Module was scanned and produced these DTCs: U3000-96 – Control Module: Component Internal Failure; U2011-49 – Motor: Internal Electronic Failure; U3000-49 – Control Module: Internal Electronic Failure. I replaced the battery with a brand-new battery and replaced a corroded EPAS fuse, but the steering remained extremely difficult and the problem continued. The vehicle is currently at Howell Ford in [XXX]. I have been given an estimated repair cost of approximately $2,700 plus tax. The repair has not yet been authorized. I previously contacted the federal safety agency and received Request #XXX, concerning “2014 Explorer Electric Power Steering Failure / Matching EPAS DTCs.” I am concerned this may be a safety-related defect and may be related to electric power steering failures reported on other Ford Explorer model years. I am requesting that the federal safety agency compare my vehicle, symptoms, and DTCs with other Ford Explorer EPAS complaints, investigations, recalls, and manufacturer information and determine whether the 2014 Explorer requires further safety review. I can provide the VIN, diagnostic scan, photographs, dealership information, and repair estimate. This was an actual loss of steering assistance, not merely a warning light, and occurred while I had my child in the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 8, 2026 · Engine · MI

I am writing to report a severe, inherently dangerous engineering defect regarding the internal water pump design on the 2016 Ford Explorer equipped with the 3.5L naturally aspirated V6 engine.On September 8, 2026, my vehicle experienced a sudden, catastrophic primary seal failure of the internal water pump while operating. The vehicle immediately began dumping large quantities of engine coolant onto the ground from the designated engine block weep hole located on the lower passenger side. Because Ford engineered this specific engine with the water pump hidden entirely behind the front timing cover and driven directly by the engine's timing chain, any mechanical failure of the pump poses an immediate, severe safety risk to the driver and occupants. If the secondary pump seal fails or the weep hole becomes obstructed, coolant dumps directly into the engine crankcase, mixing with the engine oil. This sudden loss of lubrication can cause the internal pump bearings to seize rapidly, leading to the timing chain snapping or jumping tracks.The consequences of this design create two distinct, critical safety hazards:Sudden Engine Stall at Speed: A seized water pump or broken timing chain will cause an instantaneous, un-commanded engine shutdown while traveling at highway speeds. This immediately cuts off the vehicle's power steering assist and power brake booster, placing the driver at extreme risk of a high-speed collision. Passenger Cabin Hazmat Hazard: A major coolant dump underneath the engine bay onto hot exhaust components generates blinding steam and toxic chemical fumes that can enter the vehicle’s HVAC system, severely impairing driver visibility and breathing.This internal, chain-driven water pump design is a known, systemic manufacturing defect that forces vehicle owners to pay between $3,000 and $5,000 in preventative labor to fix an auxiliary cooling component before it destroys the entire engine block. I urge the federal safety agency to open a formal safety investigation int

Filed Sep 8, 2026 · Steering · CA

Approximately 3 years ago, while driving my 2016 Ford Explorer on a [XXX], warning chimes sounded and a power steering/steering assist fault message appeared. Electric power-steering assist then stopped functioning and the steering became extremely difficult to operate. I slowed down and was able to maneuver safely off the freeway. I shut the vehicle off, opened the driver’s door, waited approximately 45 seconds and restarted it. Normal steering assist returned. Shortly afterward, I took the vehicle to Oakdale Ford in Oakdale, CA and reported the problem. I was advised that further diagnosis/investigation would involve approximately $5,600 in costs. I declined due to the expense, and no repair was performed. The cause of the failure remains UNKNOWN. The vehicle remains available for inspection. During the approximately 3 years since, the vehicle has unexpectedly lost electric power-steering assist at least a dozen additional times, at different speeds and on different types of roads. Sometimes warning chimes/messages occur without loss of assist; other times assist is actually lost. Shutting the vehicle down, opening the driver’s door, waiting approximately 45 seconds and restarting has restored steering assist each time, but the problem later recurs unpredictably. I live in a mountainous area and regularly drive narrow, winding roads with steep drop-offs and limited or no guardrails. Sudden loss of steering assist while negotiating a curve makes the vehicle significantly harder to control and creates a serious risk of leaving the roadway. No crash or injury has occurred to date. The failure is intermittent, unpredictable, repeatedly occurs while driving, and has not been repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)