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2020-2022 Ford Explorer recall: control module (tcm/pcm/tecm)

Ford Motor Company reported this safety recall on February 10, 2023. It covers about 3,674 vehicles.

vehicles affected
3,674
reported
Feb 10, 2023
owners notified
Mar 28, 2023
related complaints
695

Power train: automatic transmission: control module (TCM/PCM/tecm)

What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Risk
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S05.

Recall number 23V069000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 695 complaints about transmission problems.

2020 Ford Explorer2021 Ford Explorer2022 Ford Explorer

Questions about recall 23V069000

Is there a recall on the 2020-2022 Ford Explorer control module (tcm/pcm/tecm)?

Yes. Recall 23V069000, reported on February 10, 2023, covers about 3,674 vehicles.

What is the fix for recall 23V069000?

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S05.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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