The contact owns a 2018 Ford Explorer. The contact stated that while driving 35 MPH, the accelerator pedal was depressed and the vehicle jerked. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The contact was informed that the repair was not covered under Customer Satisfaction Program: 20N07. The failure mileage was approximately 107,300.
2018 Ford Explorer: jerking or lurching
10 of the 736 complaints about the 2018 Ford Explorer describe jerking or lurching.
- owner complaints
- 10
- of this car's complaints
- 1%
- typical mileage
- 65,000
- recalls
- 0
Jerking or lurching by model year
What owners say
Less that 100k miles and my transmission already needs replaced. Last year my engine was sputtering making my car jerk while driving went to shop they did a total transmission fluid changed but said my transmission is likely going bad it helped mostly and I had high hopes the problem was solved it was not fast forward to now my transmission went then caused the torque converter to go my car was shaking so bad while stopped and in drive in order to go i had to put my foot all the way to the floor and quickly move to the break sometimes my car would fly other times it would take so long to go that people would try to fly around me then my car would shoot forward and id have to slam on breaks and the rpm gage was all over the place while maintaining the same speed. My car should not need a new transmission at under 84000 miles. This was so dangerous. When I did a search so many reddit posts about 2018 explorers torque converters and Transmissions going bad. I'm livid. I don't have 8k to replace the transmission in a vehicle i still owe 10k on
The contact owns a 2018 Ford Explorer. The contact stated that while attempting to shift to revere, the vehicle jerked and hesitated before shifting into reverse. The contact stated that after shifting to drive, the RPM revved; however, the vehicle failed to accelerate as needed. The contact released the accelerator pedal, shifted to neutral and back to drive while slowly depressing the accelerator pedal for the vehicle to operate as needed. The contact stated that afterwards while driving 20 MPH or more, the vehicle sputtered and was making an abnormal grinding sound. While idling, the vehicle started shaking violently. The contact stated that the “WRENCH” and check engine warning lights were illuminated. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the transmission had failed due to failed spark plugs and filters. The mechanic also stated that there was a significant amount of rust on the engine. The vehicle had not been repaired. The contact became aware of a Customer Satisfaction Program: 10181988 (Power Train) and Technical Service Bulletin 10184634 (Engine and Engine Cooling, Power Train) and linked the TSB and CSP to the failure. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall, Customer Satisfaction Program 10181988 (Power Train), and Technical Service Bulletin 10184634 (Engine and Engine Cooling, Power Train). The manufacturer opened a case for the failure. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 65,000.
The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked forward and backward. The contact stated that the vehicle was driven back onto the driveway. The contact turned off the vehicle and the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with throttle body failure that was seized closed. The contact was informed that the throttle body needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the purge valve had been replaced 26 days prior to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,200.
Driving home from work when all of a sudden my car started jerking, not shifting correctly and could hear a noticeable noise coming from the engine. Low oil pressure light came on and pulled over. Car would not restart. Had it towed to mechanic and was determined that the engine was hydrolocked due to coolant getting into the pistons and oil. New engine needed on a 6 year old car with 91,000 miles. Upon researching it seems this is a common problem with eco boost engines and I don’t believe I should be responsible for this apparent COMMON issue.
Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big pop not sure what it have may been took it to the mechanic ass well twice an got it diagnosed an they’re response was they couldn’t find the problem. The area I’ve seen an heard the clunking the most would be under the vehicle at the center by the catalyst converter. Transmission jerks as well I’ve had this vehicle for 8 months a don’t seem to be what a vehicle should be doing.
In wet, or snowy conditions, or when driving over a bump in the road, the rear end of the vehicle jerks sideways. New tires and 4 wheel alignment have not corrected the issue. Vehicle feels like it may lose control. Symptoms feel the same as previous year explorer that had a rear toe link issue.
As I was driving the car slowed down and jerked a little. ( no lights came on ) It happened again getting on the freeway, on another day. Still no lights on the dash. It did it another time and the light that indicate it's the power train. All while I was going through this I took it to a shop that said nothing was wrong with my vehicle. I only had my vehicle 5 months before the first slow down. I tried to take it to Pat Millenkin Ford they MEVER looked at the powertrain after me telling them I thought it was the transmission, but I was told it has no issues because it wasn't a light on. Two day's after getting my car back same problem happened, I called then was giving the run around then after my warranty expired they said bring it in which now they want me to pay over $4000 but they never did a diagnostic test on my powertrain. There also was a manufacturer customer satisfaction program from Ford on the transmission #20N07 before I purchased.
The contact owns a 2018 Ford Explorer. The contact stated that while the vehicle was parked in the garage, the vehicle inadvertently rolled. The contact stated that while shifting to reverse, the vehicle hesitated to respond. Additionally, while driving the vehicle was jerking. The service warning light was illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.
Vehicle equipped with a 3.5l ecoboost v6 engine had an illuminated malfunction indicator lamp (mil), powertrain malfunction (wrench) lamp, service advancetrac message, hill start assist not available message, and lack of power with diagnostic trouble code p0107 (map faulty). Occurred while pulling away from a red light without warning. This disabled the vehicle in middle of intersection and power steering was lost. Vehicle lurched erratically and had to be pushed to safety then towed to dealer. Very unsafe as it literally died and steering went out without warning!!! Initially towed to colley ford in glendora, ca. That dealer was so horrific to deal with, we had the SUV immediately towed (again) to puente hills, ca dealer. Unacceptable handling by colley ford.
Service bulletins that may apply
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission
- Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission;...
- Vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack...
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way...
- Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is...
- Illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be...
- This program extends the warranty coverage of the automatic transmission torque converter for twelve (12)...
Related recalls
No recalls on record for this model year.
Questions about the 2018 Ford Explorer jerking
Is jerking or lurching a common problem on the 2018 Ford Explorer?
10 of 736 owner complaints about the 2018 Ford Explorer (1%) mention jerking or lurching. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2018 Ford Explorer?
There are 0 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Ford Explorer
Engine failure 38Fuel smell 38Check engine light 34Overheating 32Backup camera 28Stalling 15Misfire 12Power steering loss 11Transmission failure 11Screen failure 10Loss of power 10Fire or smoke 9Headlights 8Water leak 7Adaptive cruise 6Hesitation 6Seat belt 6Shudder 6Wipers 6Airbag light 5Windshield crack 5Won't start 5
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