This is a 2013 Ford Explorer experiencing the exact catastrophic power steering failure described in Recall 14S06 / 15S18. The rack has failed twice, creating an immediate crash hazard. The current recall parameters are inadequate as they exclude my VIN despite identical component failure. Not only is this an immediate crash hazard, it is difficult to find any mechanic or dealership to remedy this problem because it is a major part with heavy labor. I have been sidelined and quoted high repair fees for a repair that should be covered as Ford admitted to the design flaws in the electrical steering, however restricting who actually gets protection from it. I feel this is reckless and greedy of Ford to do this. The failure to the electric steering went out while I was driving and I was unable to turn or control my steering, it is deeply frustrating this is a known issue that I was completely unaware of. I feel that Ford is not a good company to purchase from and their products are not safe for drivers. I'm posting this so others are warned that safety is not a priority with Ford and to shop with a brand that cares about safety and integrity for their consumers and families.
2013 Ford Explorer electrical problems
163 complaints (7% of all complaints for this car). Typical mileage when it fails: 57,120.
- owner complaints
- 163
- of this car's complaints
- 7%
- typical mileage
- 57,120
- crashes
- 0
- recalls
- 0
Which part fails
- Instrument panel: speedometer/odometer3
- Instrument cluster/panel2
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer electrical problems in other years
Specific symptoms reported on the 2013 Ford Explorer electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Backup camera 62Fire or smoke 19Screen failure 10Battery drain 8
Related recalls
No recalls on record for this model year.
What 2013 Ford Explorer owners say
Most recent owner complaints, unedited.
Backup camera only works sometimes which is a safety risk when backing up. Other year models have had a recall for this same reason. It has been doing it for at least 6 months now.
The rearview camera reverses and inverts the image and the guiding lines disappear. I am unable to use the camera when reversing. There is a recall on other Ford Explorers (2020-2024) just not my year (2013). It is not right that I drive a car that has the same issue becuse this is a known issue for the company.
The sync touch responsive interface for climate control fails. This failure causes the system to repeatedly respond without prompt continually causing the driver to continually attempt to disengage the system causing a significant safety hazard. The chip in the system for the effected buttons is the component that fails. There is no solution. Replacement or upgraded interfaces are not available and disconnection of the panels renders the climate control, radio/entertainment, navigation and all other systems relayed thru the touch screen completely inoperable which is unreasonable. This occurs at random while operating the vehicle with the error often occurring continuously or at very high frequency. Ford discontinued the sync touch panel control due to issues but has provided no solution for the safety hazard it has created.
Odometer Fraud. The contact purchased a 2013 Ford Explorer. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 136,000; at the time of registration, it was discovered that the mileage was 251,393. The contact also reported the odometer fraud to the local authorities.
The rear reverse camera malfunctions and glitches. Often the screen turning green when reversing, sometimes screen is black or no color view and most times the camera if reversing to left or appear as to the right or vise versa and sometimes it’s normal but rarely. The control buttons for windows has a malfunction where it sometimes works and sometimes doesn’t. The seatbelts are not clicking and I have kids in the rear seats.
While driving a 2013 Ford Explorer, the vehicle experienced an electrical issue that caused the power steering system to malfunction. The power steering assist suddenly failed, making the steering wheel extremely difficult to turn. The failure occurred suddenly and at the time of the incident the vehicle was traveling 2 miles and I parked it immediately.This created a serious safety hazard, especially when attempting to turn or maneuver the vehicle. A warning message stating “Power Steering Assist Fault” did appear on the dashboard .Prior to the failure, there were no warning signs. Due to the sudden loss of power steering assist, the driver’s ability to safely control the vehicle was significantly reduced, increasing the risk of a crash. The issue has not yet been inspected. The vehicle is available for inspection upon request.
Backup camera doesn't always work. It displays a black screen alot of times.
Odometer Fraud. The contact purchased a 2013 Ford Explorer. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 106,796. It was later discovered that the mileage on the Title was 160,412; however, it was discovered that the mileage was 203,912.
The contact owns a 2013 Ford Explorer. The contact stated that while attempting to reverse into a parking spot, the rearview camera was intermittently inoperative. The failure had occurred on several occasions. No warning lights were illuminated; however, the message "Contact the Dealer" was displayed on the instrument panel. The vehicle was taken to a dealer, where it was diagnosed, and determined that the rearview camera needed to be replaced. The dealer made the contact aware of an unknown the federal safety agency Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall related to the failure. The failure mileage was approximately 65,000.
Questions about the 2013 Ford Explorer electrical
Does the 2013 Ford Explorer have electrical problems?
Owners have filed 163 complaints about the electrical of the 2013 Ford Explorer, 7% of all its complaints.
At what mileage do 2013 Ford Explorer electrical problems start?
The typical (median) mileage in owner complaints is 57,120 miles.
Was there a recall on the 2013 Ford Explorer electrical?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most electrical problems?
The Ford Explorer model years with the most electrical complaints are 2020 (189 complaints), 2013 (163 complaints) and 2002 (148 complaints).
Other 2013 Ford Explorer problems
Steering 837Body 439Engine 291Fuel system 153Transmission 119Driver assistance 105Suspension 79Visibility 63Brakes 40Acceleration 38Lights 25Seat belts 20Wheels 20Airbags 18Locks 16Seats 10Tires 2
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