The rearview camera reverses and inverts the image and the guiding lines disappear. I am unable to use the camera when reversing. There is a recall on other Ford Explorers (2020-2024) just not my year (2013). It is not right that I drive a car that has the same issue becuse this is a known issue for the company.
2013 Ford Explorer visibility problems
63 complaints (3% of all complaints for this car). Typical mileage when it fails: 76,000.
- owner complaints
- 63
- of this car's complaints
- 3%
- typical mileage
- 76,000
- crashes
- 0
- recalls
- 0
Which part fails
- Windshield: critical fasteners10
- Windshield8
- Sun/moon roof assembly8
- Defroster/defogger/HVAC system1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Explorer visibility problems in other years
Specific symptoms reported on the 2013 Ford Explorer visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2013 Ford Explorer owners say
Most recent owner complaints, unedited.
Review camera unavailable, image flashing, or image reversed.
Backup camera doesn't always work. It displays a black screen alot of times.
MY rear back up camera display does not work all the time. When I put my car in reverse and the rear camera displays the screen will go black and an error messages appears on the screen. This has been an issue since I purchased the car in 2021.
The contact owns a 2013 Ford Explorer. The contact stated that while operating the vehicle, the glass moon roof panel became inoperable, and could no longer be opened. Additionally, there was rainwater leaking into the vehicle from the sunroof drainage system. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extend Coverage related to the failure. The failure mileage was 70,000.
The contact owns a 2013 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-Pillar trims had fractured and had partially separated from the vehicle. Additionally, the contact stated that cold air was entering the vehicle through the windshield, causing the interior of the windshield to become frozen. The vehicle was taken to the dealer, where it was inspected. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Explorer. The contact stated that there was water on the rear carpet and the floor was wet. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the failure was due to the sunroof. The sunroof of the motor was disconnected, and valves and drainage pipes were cleaned. The vehicle was repaired, but the failure recurred. The contact stated that the rear seats were wet, and the seat belt was wet. Additionally, there was water in the tire well. There was rust located in the vehicle. The contact discovered that water had entered through the liftgate. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 80,000.
For the past year, when I place the car in reverse the backup camera shows a reverse image. Items on the left appear on the camera as being on the right, and visa-versa. The first time it occurred I backed into a ditch. This occurs nine out of ten times. The hazard to pedestrians and chance of an accident is substantially increased. I contacted the local Ford dealer who showed no interest in my complaint, other that stating I would pay for the camera replacement, including labor. I noted that Ford Explorers were already recalled for rear camera problems. They stated that was for a different problem.
The side pillar of my windshield flew off on the freeway and probably hit another car this was very dangerous and now I'm missing a piece of my car. This recall need to be fixed asap
See attached document for complaint
Questions about the 2013 Ford Explorer visibility
Does the 2013 Ford Explorer have visibility problems?
Owners have filed 63 complaints about the visibility of the 2013 Ford Explorer, 3% of all its complaints.
At what mileage do 2013 Ford Explorer visibility problems start?
The typical (median) mileage in owner complaints is 76,000 miles.
Was there a recall on the 2013 Ford Explorer visibility?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most visibility problems?
The Ford Explorer model years with the most visibility complaints are 1999 (216 complaints), 2002 (138 complaints) and 2004 (112 complaints).
Other 2013 Ford Explorer problems
Steering 837Body 439Engine 291Electrical 163Fuel system 153Transmission 119Driver assistance 105Suspension 79Brakes 40Acceleration 38Lights 25Seat belts 20Wheels 20Airbags 18Locks 16Seats 10Tires 2
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