Door ajar notification, stays on even though door is secure, causing power failure from battery drainage ,
2013 Ford Explorer electrical complaints
Page 6 of 7: complaints 131 to 160 of 163, newest first, as owners wrote them.
The driver side "door ajar" alarm is constantly on, even though the door is firmly closed and secure.the alarm keeps going off and the dome light is on while the vehicle is in motion for a dangerous period of time. This seems to be a common and dangerous complaint for similar vehicles in similar years.according to what I have read online and watched online there are a lot of like vehicles out there with this problem.
The driver's side door sensor is not working properly. It can take up to 10 minutes for the door ajar light to turn off, even though you can slam the door shut 20 times.
Electrical outlet in rear center console was completely pulled out while trying to unplug computer exposing electrical wires electrocuting my son and nephew. This happened at night with the vehicle in motion.
As reported to ford: what is your vehicle sales or service issue?:VIN: ifm5k8d85dga40422 2013 ford explorer - I recently shipped my 2013 ford explorer to azerbaijan where I am serving the u.s. Government. I hired a driver who conveyed a problem to me regarding the power steering and sync system. After doing some online research, I became aware of the recall for power steering problems which seem to fit the symptoms related to me. I did not receive any type of notice from ford regarding this serious condition. Also, the sync system is buggy. I was informed some time ago of a fuel system recall (I believe). The vehicle has 19,750 miles. A vehicle tire sensor fault has recently displayed. There is a ford dealership in baku azerbaijan where I live. The explorer is part of their product line. Please inform me what I can expect from ford to resolve the issues disclosed here either under warranty, recall obligation, or customer care (without expense to me). Further, I would appreciate if ford u.s. Would coordinate those resolution efforts. What action has your dealer taken to address the issue?:have not contacted dealer. Suspect language barriers would complicate resolution efforts. What assistance are you seeking from ford motor company?:coordinate all necessary repairs to be performed by the baku azerbaijan ford dealer. Provide a loaner car while vehicle is being repaired. Be more proactive in informing customers of potentially serious defects that have resulted in recall. Are you the owner of the vehicle :yes VIN : ifm5k8d85dga40422 mileage : 19,748 where is your vehicle now : inpossession have you contacted the dealer :no dealer name :ford baku azerbaijan
Ford motorcraft battery (overcharge or possible leaking battery) caused extensive corrosion to battery terminal as well as battery cables and housing. Read online and this is a very common issue with ford vehicles. Not only did the battery need to be replaced but the cables and housing did as well. Vehicle is less than three years old. Please see attached image to see extent of corrosion. This picture was taken after the terminal was semi-cleaned in order to jump the battery. Because of this extensive corrosion, cables were so corroded it would not make a good contact with new battery. As I drove the vehicle to the ford dealership service center, the car kept losing power as the battery was continually disconnecting. This could have easily happened to someone while driving down the road without knowledge of battery terminal corrosion. There was zero corrosion on the negative terminal. The positive terminal is the problem.
Driver's door latch will not move. Door will not close. Door ajar light stays on.
Tl* the contact owns a 2013 ford explorer. The contact stated that while driving at 30 MPH, the vehicle stalled and all the instrument panel lights illuminated as the wrench warning light illuminated. The contact coasted over to the side of the road and was able to restart the vehicle and it was driven to the residence. The failure recurred numerous times. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 57,120.
For the past 2 months the drivers door is saying it is open when it is shut. The dome lights stay on which makes it hard to see at night. The doors will also not lock. That is very unsafe if you have children in the back when driving down the highway. They can easily open the door and possible fall out. I have read multiple complaints on this issue for ford owners. Ford should really do a recall on this very dangerous defect.
On several occasions within the past 3 weeks, while attempting to put our vehicle into "park" we received a warning light that we needed to "shift to park", except the shifter was placed in the park position every time; this occurred to both my husband and myself. I was afraid the vehicle would not stay in park on hills or slopes in parking lots and in my sloped driveway where there are lots of small children playing and riding bikes because of this warning and would roll away killing someone. Recently, our explorer would not start, our key fobs would not lock or unlock the doors; I was stranded. This last time on august 24, 2015 I contacted ford roadside assistance to tow it to the closest ford dealership to find out what was wrong. Turns out the shifter was defective and as a result it drained the battery. It cost me $672.39 to replace the shifter and the battery; which is a lot of money when your out of work/retired with health issues. I also kept the old part for evidence. I talked to another ford explorer owner who also had the same problem and to date there is no recall I suppose because no one is dead, yet.
As I was driving with my wife and three boys in a highway, the engine light turn on and the vehicle choke and turn off, the car that was coming in back off me nearly hit me causing a major accident. The car in back of me swong to the left nearly hitting the car coming on the left and my vehicle, my heart started pumping fast knowing what could had happened. This situation got me thinking not to thrust ford vehicles. I can't risk putting my family life in danger because of a fairly new vehicle. This shouldn't be happening on a two and half year old car. I took it to get dignostic test and it came out that the throttle body and pulge valve needs to be replaced. Ford should recall these vehicle immidiately.
Tl* the contact owns a 2013 ford explorer. While operating the vehicle, the door ajar sensor light illuminated indicating that the front driver side door was ajar although the door was closed and secured. The contact indicated the dome light would also remain on causing poor visibility when driving in reverse at night. The vehicle was taken to the dealer, who replaced the sensor light but the failure eventually recurred. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was not available.
Tl* the contact owns a 2013 ford explorer. While driving approximately 55 MPH, the vehicle stalled and the terrain system malfunction warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000. The VIN was unavailable.
This was the first incidence. Driver door ajar sensor would come on and off...took it to ford...they looked at service bulletin and replaced sensor. Now 1 year later - april 2015...same thing except that I am now in my extended warranty and ford wants me to pay the deductible to "fix" something that was already supposedly "fixed" last year under my regular warranty - but clearly isn't fixed! Very annoyed!
My drivers side door ajar sensor stays on when the door is closed. This seems to be a problem with the sensor in the door as you can manipulate it up and down to make it work but it just keeps happening. Awfully design. This also seems to have a safety issue as the sensor makes the internal lighting come on so at night it can blind the driver when it comes on!
Driver door sensor has gone out - thinks that door is always open!
Dash displayed service advancetrac. Traction control was disabled and stability control was disabled and indicators lit in dash. Difficult to steer due to partial loss of power steering. Dealership service department diagnosed that the steer rack unit needs to ge replaced.
2013 ford explorer. Consumer writes in regards to vehicle recurring problems. *smd the consumer stated the vehicle was taken to the dealer on numerous occasions, because the vehicle would not start and/or check engine light illuminated. The battery was replaced
Door sensor keeps beeping informing me the doors are not closed,, when they are. Annoying beeping continues when driving every time I step on the brakes. This has gone on for over a month now.
The door ajar light (drivers door) indicates on dash and beeps even though the door is closed. Interior lights stay on making it hard to see at night. Interior lights stay on after leaving vehicle for several minutes thinking the door is open, running down battery. Vehicle's alarm system activates continuously as it thinks the door is open. Vehicle still under warranty and ford dealer replaced left front door latch assembly part # dg1z-5421813-a.
I purchased my 2013 ford explorer two years ago. It has approximately 16,000 miles. On september 23, 2014 I couldn't start my car. I had the auto club jump the battery and then took it in immediately to my mechanic to replace the battery. Upon examination, he determined that the positive battery terminal had excessive corrosion and the corrosion was so bad that the battery clamp had totally eroded. This required not only replacement of the battery but the battery cables. The mechanic explained that the entire cabling mechanism would cost approximately $400 and that the labor would be extensive because of the way ford engineered the connection. (the mechanic had to disassemble various components in the engine area to make the connection). The entire cost of replacing the battery was over $1,000. Also, I was informed this is not under warranty. The mechanic also told me he became aware of others who had the same problem and in one case the battery exploded. Thankfully that didn't happen in my case. I've had several explorers over the years as well as other makes and models and I have never had a battery that corroded to this extent and certainly not in a vehicle just 2 years old. I maintain my vehicle regularly and was shocked that this had occurred. I wonder if ford has designed this entire battery failure and configuration so as to create more repair business. While no injury occurred with me, it is perhaps just a matter of time before someone does encounter a dangerous situation. .
Steering power support stopped without warning during a turn at lower speed. Car became almost impossible to control (turn or steer). Fault lights included stability, traction, and environmental control errors came on as the steering power support terminated. Fuse and mechanism were undamaged. Turning the car on and off did not remove the fault. Vehicle did this another 3 times, including one at high speed of 70 MPH on highway in fat left lane. Had to allow for vehicle to merge across 4 lanes of interstate traffic to shoulder and eventually slow down. All components of vehicle then turn off and multiple attempts to turn off and on vehicle are required with prolonged terms of vehicle being left off.
The first thing I noticed was that the car felt like it was sputtering and running roughly. When I came to a stop light, it ran really rough and just died. It started back up and I was able to drive it home. Not knowing if the problem was just a fluke or not, I drove it the next day. After having gone about 8 miles, it did the same thing again. The engine runs rough and then just dies. It also happened to my husband as he left our neighborhood. It started to die on him but he put it in neutral and gave it gas. He took it to the local lincoln mercury (bayway) on gulf freeway in houston, tx. They kept it for almost 3 days, could not find anything wrong and one of the service managers drove it the last day and it never happened to him so problem was not found. Today as I was traveling down the gulf freeway (I-45) service road I slowed down for a light, the car sputtered and died while sitting at the light. The car was hard to start up and I was able to get it going and trying to drive it to mcree ford where I bought it last summer. It stalled and I had to have it towed to dealership. Last week when I was driving around in it, the whole A/C system turned off and it started blowing hot air. All the A/C lights had gone out. Don't know if that was part of a problem or not.
Vehicle displays door ajar when drivers door is shut. Happens randomly and has now become a regular occurrence.
My 2013 ford explorer (limited) spontaneously locked while my 9 month old daughter was in the car with the keys. My wife had just put my daughter in the car with her purse, which had the vehicle keys inside. After she closed the door to walk to the driver's side, the vehicle locked, and would not open. All published vehicle owner's manuals/documentation clearly state that this should never happen. Further, the vehicle has built in mechanisms to safeguard against this scenario which also failed. With the keys in the vicinity of the car, you should be able to touch the door handle to unlock the vehicle. Nothing we tried would unlock the car. We live in a hot climate, so the car was well over 120 degrees. We called the fire department to break in (broken window, and door). After bringing this up with ford, they've done nothing to fix the problem. They claim it's not their fault, or responsibility to investigate further, and there is nothing they can do. I was lucky help was close by, however, under different circumstances, this could have been far more tragic.
Tl* the contact a owns a 2013 ford explorer. The contact stated that rodents were destroying the wires under the hood. The vehicle was taken to a dealer who stated that the wire installation was made from soy beans, which was attracting the rodents. The vehicle was repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 10,000.
I started driving and engine started revving up, took foot out of gas pedal an vehicle continued revving up to 3,000 RPM in slow speed. Change transmission to "n" and vehicle continued at 3,000 RPM. Changed back to "d" and did not changed, once again change to "n" and back to drive and RPM came down.
I have recently purchased a ford explorer limited 2013 model about 3 months ago. Since I have purchased this vehicle I have noticed that the mytouch system has constant glitches and causing distractions while driving. Yesterday I started the vehicle and the entire screen was out including the backup sensors and camera. I have contacted ford and the dealership but they do not seem to be very responsive. I will be taking this vehicle to the dealership tomorrow however I find this to be a safety issue as my wife relies on the camera and sensors when parking a vehicle.
Driving vehicle and cross traffic system failure turns on, advancetrac system failure, stability control failure and traction control failure occur. Vehicle begins to decelerate and transmission goes from an illuminated "d" to blank. Very hard to maneuver vehicle. Vehicle struggles to gain speed afterwards. The only resolution I have found is to pull over if possible and turn on vehicle and restart. This has happened 4 times in the past two weeks.
Tl* the contact owns a 2013 ford explorer. The contact stated that while driving 10 MPH, the vehicle stalled as the back-up camera failed with the illumination of the low oil pressure warning light. The vehicle was taken to the dealer for diagnosis where it was stated that the back-up camera wiring needed to be replace but the dealer was unable to duplicate the stalling problem. The vehicle was repaired. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 5,000.
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