While operating the vehicle, a loud clunk occurred, followed by a grinding noise. I stopped the vehicle immediately. Upon exiting, I observed the rear driver‑side tire positioned at an abnormal angle. Inspection underneath the vehicle revealed a fractured rear control arm. This failure is consistent with recall 23S55, which applies to Ford Explorers manufactured between 6/25/21 and 7/6/22. My vehicle’s build date is July 2022, which falls within the affected production window. The damage is clearly consequential to the control arm failure.
2022 Ford Explorer: harsh or hard shifting
6 of the 276 complaints about the 2022 Ford Explorer describe harsh or hard shifting.
- owner complaints
- 6
- of this car's complaints
- 2%
- recalls
- 4
Harsh or hard shifting by model year
What owners say
Driving home from work at intersection of XXX and [XXX] after stopping at signal light heard loud knocking sound. Stop check tires and could find anything wrong visually. Drove off and vehicle making clunking noise from rear. Drove home parked vehicle. Called warranty agency Fidelity and had vehicle towed to Planet Ford I-45. XXX Fidelity denied claim state the rear differential mounting bushing failure caused by workmanship performed in previous recall repair 23S55/22S27. 5/1/26 Planet Ford submit claim to SSSC 5/8 SSSC claim denied. 5/12/26 Called Ford Customer Care - Case# XXX as of 6/12/ 26 pursuant to 49 USC Chapter 301 the persistent recall issue has not been repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Every time the vehicle begins moving from stationary position(both in forward and reverse gears) a loud clunking sound is hear originating from the rear axle/rear differential mounting bolt. I have seen it my self when looking under the vehicle . And I'm concerned about safety when driving it like this.
The transmission performance is poor, sometimes bordering and dangerous. In reverse you sometimes supply the gas in the car just sits there and doesn’t move and then it will quickly move backwards dangerously. There’s also a hesitation on acceleration and harsh shifting. I’ve had it to the dealer where they reset and reloaded the transmission software, it seem to smooth out the driving a little bit, but it’s been four months and it’s pretty much back the way it was originally, harsh, shifting, delayed power.
While attempting to reverse the vehicle has a delay, or rolls forward, and then vehicle will hard shift into gear quite roughly. the vehicle was taken to the dealership in 02/23 for repair where it spent 2 weeks at a mileage of 5650. the dealership did what they would fix the issue. Well in June 2023 the issue started happening again, and now slips while driving. For as much as i paid for this car, this should not be happening. It is a serious safety hazard that could result in an accident or someone being hurt. My vehicle should not have to go back into the shop again, and Ford needs to resolve these issues, or provide replacement transportation given the amount of time the dealer has to have for repairs. This is my only vehicle. They should replace the transmission, and see if it resolves the issue. This is a know issue, and it needs fixed asap.
When trying to shift from Drive to Reverse, the transmission delays going into Reverse for 3 seconds. While this is going on, the car is basically in Neutral. After three seconds it goes into gear. Does not happen when going from Park to Reverse! Dealer checked it, he says, and they didn't find anything wrong on scanning it. Explorer has hard shifts in the lower gears and today I gave it some gas to accelerate and it kept accelerating when I took my foot off the gas pedal. This has been going on for quite some time. What if I have to backup to avoid someone hitting me at a light or stopped in traffic?
Service bulletins that may apply
- This bulletin supersedes 26-2226
- This bulletin supersedes 26-2309
- This article supersedes 26-2287
- This bulletin supersedes 26-2241
- This article supersedes 25-2302
- For 20202026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test...
- This bulletin supersedes 25-2587
- Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front...
Related recalls
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V‑199 or 22V‑255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S22.
Recall number 25V166000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S55.
Recall number 23V675000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
- Risk
- A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Remedy
- Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S05.
Recall number 23V069000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
- Risk
- The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S06.
Recall number 23V070000 · Recall details
Questions about the 2022 Ford Explorer harsh shifting
Is harsh or hard shifting a common problem on the 2022 Ford Explorer?
6 of 276 owner complaints about the 2022 Ford Explorer (2%) mention harsh or hard shifting. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2022 Ford Explorer?
There are 4 recalls and 58 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Ford Explorer
Backup camera 23Stalling 16Check engine light 15Loss of power 13Fuel pump 8Jerking 7Engine failure 6Sunroof shattered 6Collision warning 5Headlights 5Hesitation 5Wipers 5
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