2016 Ford Explorer: won't start

Filed Oct 5, 2026 · Electrical, Engine · IN

On approximately 09/02, I took my 2016 Ford Explorer to an authorized Ford dealership for recall-related PCM service. After the recall service was completed, I experienced additional problems with the vehicle and returned on 09/4 and I also called the same dealership that same day because I believed something was wrong following the repair. The dealership replaced the battery but did not perform additional diagnostics unless I paid out of pocket. I was unable to immediately afford those diagnostic charges, so I later sought additional diagnosis. The vehicle continued to experience drivability/electrical problems, including misfire symptoms and eventually a no-start condition. After further testing, another authorized Ford dealership diagnosed the PCM as faulty. I contacted Ford Motor Company because I am concerned that the recall service, programming, or work performed during the recall may have contributed to the PCM failure. Ford closed my case because the recall was marked completed and stated that my vehicle is outside its warranty period. I returned the vehicle two days after servicing dealership as the recall repair to report problems. I am requesting that this be reviewed as a possible recall-repair-related safety issue. The PCM failure and associated engine/electrical problems could affect drivability and the vehicle’s ability to operate safely. The vehicle and related repair records are available for inspection.

Filed Jan 24, 2024 · Engine · TN

Water pump went out and water and oil mixed started smoking and loss of power then engine just shut off now wont turn over

Filed Jun 12, 2023 · AL

The gear will not go into Park. I put the gear in Park and the car started to roll. I looked at the dashboard and it said it was in Reverse. With the car in the Reverse position, it will not start.

Filed Nov 29, 2020 · Steering · FL

On several occasions when I go to start the vehicle I get a message on the left side of the dash cluster that says " steering assist fault failure, seek service." the vehicle won't start. After I keep pressing the start button if will start. I carried it to the dealer ( paradise ford in cocoa, fl) and they said there were no codes in the system but did say there were a lot of problems with the steering failure on that model and would cost around $2,500.00 to repair out of my pocket. The vehicle only has a little over 5,000 miles on it as of 11/29/20.

Filed Sep 8, 2018 · Electrical · 25,205 miles · CA

The car was weak to start for 2days.. Day 3@ 5am I pushed the key 2xs to start my 2016 for explorer from inside my house. It didn't start so I got inside the car & pushed the start button, it made clicking sound then said system shutting down! Later that. Afternoon I looked under hood & battery acid was everywhere. The motor craft battery exploded!

Filed Nov 1, 2017 · Electrical · 32,160 miles · TX · fire

The vehicle was parked, and when we attempted to start the vehicle by pushing the start button, the vehicle did not start but a large amount of smoke poured out of the dashboard. The repair facility performed a significant amount of work with the electrical system, but stated that they did not discover what the root cause of the issue was.