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2017 Ford Explorer: key fob or push-button start problems

9 of the 1,706 complaints about the 2017 Ford Explorer describe key fob or push-button start problems.

owner complaints
9
of this car's complaints
1%
typical mileage
70,000
recalls
0
Is there a fix? 52 service bulletins cover this area of the car. See below

Key fob or push-button start problems by model year

  • 2026
    2
  • 2025
    1
  • 2023
    1
  • 2022
    1
  • 2021
    3
  • 2020
    8
  • 2018
    2
  • 2017
    9
  • 2016
    5
  • 2015
    2
  • 2014
    4
  • 2013
    3
  • 2012
    1
  • 2011
    2
  • 2010
    1
  • 2008
    1
  • 2004
    1
  • 2003
    2
  • 2002
    1
  • 1998
    2

What owners say

Filed Sep 17, 2025 · Body · 109,000 miles · TX

The contact owns a 2017 Ford Explorer. The contact received notifications of the federal safety agency Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the front passenger’s side A-pillar trim detached from the vehicle. The vehicle was repaired. The contact stated that on a separate occasion, the front driver’s side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was not repaired after the most recent failure. The contact stated that the wiring for key fob and liftgate were located on the front driver’s side A-pillar. The contact stated that the liftgate failed to operate as intended. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,000.

Filed Jun 27, 2025 · Locks · 70,000 miles · DE

The contact owns a 2017 Ford Explorer. The contact stated the front passenger’s side door failed to open as intended. The contact stated that after several attempts using the key fob to unlock the door, the door failed to open. In addition, the code to unlock the door failed to work as intended. The contact's daughter manually locked and unlocked the door. The contact stated that when the door was opened manually, the panic alarm activated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact stated that the failure persisted. The contact stated that on a separate occasion, the rear driver's side door failed to open as intended. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

Filed Apr 29, 2024 · Electrical · 108,165 miles · NC

My locks on my doors will not lock with keyfob or when I push my lock button in the car. I am scared that if I can't lock them someone will fall out the car. Someone can steal my car because I cannot lock my doors.

Filed Jul 25, 2023 · Driver assistance · MA

This vehicle has many blind spots and the blind spot alert only works sometimes. The locks only work sometimes too. It consistently does not lock the passenger side door with the lock or the key fob. When I was in traffic someone was able to open the door.

Filed Jun 26, 2023 · NE

The locks on my vehicle are going out one door at a time. Seems like a reoccurring problem for many Ford Explorer owners. No warnings given. Key fobs don't work only manual opening of the lock by pulling it up.

Filed May 30, 2023 · Body · MD

When you hit the button to close the hatch whether it be by the hatch button, dash button or key fob button if something is in the way it doesn’t stop closing. So if your arm or a small child’s head, arm it would just keep closing. If it can’t latch it does go back up but that is only when it goes all the way down.

Filed Apr 5, 2023 · FL

The power liftgate on my Ford Explorer slammed down on me when I attempted to put groceries into my car in the store parking lot. My liftgate had given no warning signs of malfunction, and then one day I open it with the key fob button, it opens all the way and while it was opening I was standing ready to load groceries into the back and the second it reached the fully open position, it came slamming down on my head. I am so fortunate that I was not holding my baby when this occurred. I could have been seriously injured if I had been standing at a different angle. The liftgate opens with the interior button in the vehicle and with the key fob, but once it is fully open it comes slamming down.

Filed Sep 5, 2019 · 50,000 miles · MD

I have had issues with all the door locks in my vehicle. When trying to lock the door using the key fob non of the doors will lock with the exception of the driver side door. In order to lock and unlock the doors you must do so manually by pushing the lock down or pulling the lock up. You cannot use the key fob or the lock/unlock button on the door. You are not able to open the door by using the handle on the interior side of the door either. I find it hard to believe that there is an issue with all of the locks. Let me add the my car has been broken into while all of my doors will not lock as well.

Filed Aug 16, 2018 · Electrical, Fuel system · 40,000 miles · IN

I was driving on the highway and my car started shaking and sounding different. The vibrations kept getting worse. Then I was trying to accelerate and my speed was going down. I couldn't get my SUV to get any speed at all it got all the way down to zero MPH and I had to coast to the nearest parking lot. The light on my dash said terrain management system failure. Luckily there weren't any cars behind me as it was at night time. I turned my car off and on again and tried to restart the computer with no luck. The owners manual says to recycle the key and try again. My car is push button start so that wasn't an option. I then looked on google to find the problem and saw there were multiple issues from multiple people that had the exact same experience. I had it towed to the dealer today and they said it was the throttle body had went bad. My SUV only has 40,000 miles on it.

Questions about the 2017 Ford Explorer key fob

Is key fob or push-button start problems a common problem on the 2017 Ford Explorer?

9 of 1,706 owner complaints about the 2017 Ford Explorer (1%) mention key fob or push-button start problems. The model year with the most reports is 2017.

Is there a recall or service bulletin for this on the 2017 Ford Explorer?

There are 0 recalls and 52 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ford Explorer

Fuel smell 87Check engine light 60Overheating 58Engine failure 42Loss of power 28Stalling 27Jerking 24Fire or smoke 23Shudder 20Wipers 20Misfire 19Transmission failure 19Hesitation 18Water leak 18Airbag light 16Power steering loss 16Harsh shifting 15Windshield crack 14Backup camera 13Tire blowout 12Headlights 10Seat belt 10Premature wear 9Slipping 9Won't start 9Ball joint 8Grinding brakes 8Door locks 8Steering lock-up 8Adaptive cruise 7ABS 6Oil consumption 6No deployment 5

All model years of the Ford Explorer

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