2017 Ford Explorer: windshield cracks

Filed Oct 9, 2025 · Visibility · CA

The weather stripping/seals around the windshield are crumbling/cracking and fly off the vehicle while driving and when loose create wind noise/rattle. Both sides and base near hood called a cowl I believe. Dealer indicated the cowl and trim could be replaced but would require significant labor and was not part of the A pillar recall. I asked if windshield was at risk or if it was just cosmetic and was advised no safety concern.

Filed Jun 20, 2024 · Body · 38,000 miles · NY

The contact owns a 2017 Ford Explorer. The contact stated that the windshield rubber and trim cracked and detached from the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 38,000. VIN tool confirms parts not available.

Filed Mar 9, 2024 · NV

safety recall notice: 24S02/the federal safety agency Recall 24V031 exterior A pillar trim part that detaches while driving can create a road hazard for driver and other road users, increasing the risk of a crash. The passenger trim flew off and hit windshield and car while driving on freeway (I-15 near Calico, CA). Driver's side trim is loose and rubber is cracked holding it on. Windshield has bubbles and cracks in it since trim came off.

Filed Feb 4, 2024 · Body, Visibility · CA

A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.

Filed Oct 1, 2023 · Body · MN

Outer windshield guide/protector cracked in half and parts flew off while driving on highway around 60MPH.

Filed May 10, 2023 · FL

Driver side A pillar windshield molding came flying off while driving on highway at 70 mph on I95. It detached from vehichle and slammed into my windshield caused it to crack and caused multiple scratches. Then flew over my vehichle and landed in the lane of travel, multiple other explorer owners said they experienced the same issues and dealer told me it was a common issue on these vehicles but no recall ha been issued.No warning lights or inspection by insurance.

Filed Mar 7, 2023 · Body · 48,120 miles · NC

The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, an abnormal knocking sound was coming from the windshield. Upon inspection, the contact discovered that the front, passenger side windshield trim panel was cracked in several places. The contact called the dealer about the failure and was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 48,120.

Filed Feb 21, 2023 · Visibility · TX

The trim and seals around the front windshield are cracked and coming apart. This has caused parts to fly off potentially hitting other cars. This has happened in multiple occasions.

Filed Feb 4, 2023 · Visibility · FL

The trim and gasket around the windshield has become broken and cracked within the first 60k miles. The gasket has come loose and was flapping against the windshield while driving. In order to replace the trim must be broken off. Ford refused to fix and said would be $1200 to fix. If you look at many explorers from these model years it’s a recurring thing they they know about. This needs to be recalled because it can come off and fly and hit the vehicle behind us.

Filed Feb 1, 2023 · Body · ID

Left windshield trim suddenly detached while driving on freeway, which presents the risk of flying debris striking other cars; since I was in the left lane during the incident in the middle of Nebraska and it landed in the median, no others were known to be struck. Since the problem was a known issue within a Ford Explorer owner's group on Facebook, I simply ordered a replacement part soon after it happened and did not notify anybody. However, keep in mind that since I had a windshield crack and it was replaced with a new trim panel in December 2022, the replacement part is not available anymore as well.

Filed Jan 31, 2023 · Body · TX

At the end of December 2022, my entire right side of my windshield trim piece flew off on the highway. In addition, my right side passenger applique has come off twice on the highway since summer of 2021. The second one was a replacement and it only lasted less than a year before flying off while on the highway again in the fall of 2022. Pictures attached show the windshield piece completely cracked and flew off taking the seal with it.

Filed Dec 9, 2020 · FL

Purchased my 2017 ford explorer 2/12/2018, bought new from dealer, and now has 6029 miles on it. The windshield seal and roof rails have deteriorated and coming away from the SUV. But, the parts they quoted me was for four pillers that go on each side of windshield, nothing about a seal. I was informed this is not covered by my warranty. I believe it is a defect from the manufacture and should be covered. Quoted $982.01 to repair. This should be a recall and ford should have to take care of it. The service advisor said this problem will continue to get worse and windshield could crack causing vision problems unexpectedly and could cause harm/injury to the driver. This needs to be investigated before someone get seriously hurt or killed in a accident that could happen. I have always had ford vehicles, but will not buy another again.