Front window glass that jumps/chatters during up/down movement

Bulletin number

TSB 19-2050

Component

Visibility

Summary

Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive endplay. To resolve the concern, replace the door glass top run, door glass, window regulator, window motor and wiring harness.

Owners of these vehicles have filed 145 complaints in the visibility category.