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2004 Ford Explorer: airbags did not deploy in a crash

15 of the 1,304 complaints about the 2004 Ford Explorer describe airbags did not deploy in a crash.

owner complaints
15
of this car's complaints
1%
typical mileage
124,000
recalls
0
Is there a fix? 1 service bulletin covers this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Aug 31, 2022 · Airbags · 153,000 miles · OH · crash · 2 injuries

The contact's son owned a 2004 Ford Explorer. The contact stated that while her son was driving in the rain at approximately 35 MPH, the vehicle hydroplaned as he rounded a corner. The vehicle slid into a ditch and hit a tree on the passenger side of the vehicle. The air bags did not deploy upon impact. The contact's son and his friend were both transported to the hospital for their injuries. Her son was treated for soreness in various parts of his body and was released the same day. Her son's friend had to remain in the hospital overnight and his injuries were unknown. A police report was filed. The vehicle was towed from the independent collision center where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired or destroyed. The failure mileage was approximately 153,000.

Filed Jan 14, 2019 · Airbags · 291,000 miles · CA · crash

Tl* the contact owned a 2004 ford explorer. While the contact's son was driving 40 MPH, he lost control of the vehicle and struck a tree, a light post, and an electrical box. The air bags did not deploy. The contact's son was not injured. A police report was filed and the vehicle was towed to a tow yard. The vehicle was not taken to a dealer to be diagnosed and was deemed a total loss by the tow company. The manufacturer was not notified of the failure. The failure mileage was approximately 291,000.

Filed Nov 9, 2018 · Acceleration · 181,000 miles · SC · crash

Tl* the contact owns a 2004 ford explorer. While reversing, the contact's vehicle accelerated on its own and crashed into a chevrolet cobalt. There were no warning indicators illuminated. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle was taken to an independent mechanic, but the failure could not be diagnosed. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure recurred multiple times, resulting in the contact crashing into a tree and other unknown vehicles. There were no warning indicators illuminated. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 175,000. The VIN was unknown. *tt VIN is not valid

Filed Mar 26, 2018 · Airbags · 200,000 miles · NC · crash · 1 injury

Takata recall I had an accident on hwy 701, I went off the road and hit a cement culvert going 45mph and my driver side airbag didn't deploy I suffered 2 spinal fractures.

Filed Jul 19, 2017 · Airbags, Engine · 141,459 miles · OH · crash · 1 injury

2004 ford explorer traveling 40-45mph on a rural road. Driver lost control of the vehicle at a "s" curve and hit an utility pole with the front end. The pole was snapped in half. Airbags did not deploy. Driver was the only person in the vehicle. 35 lb dog was on the passenger seat. Driver was wearing a seat belt. Driver hit his chest on the steering wheel bruising his lung. Driver also hit his head on the windshield causing a laceration (approximately 1.5") down to his skull. Driver was transferred via ambulance to the nearest hospital and admitted for 48 hours. The canine broke her back and had to be put down the following day.

Filed Mar 28, 2016 · Airbags · 65,000 miles · CA · crash · 3 injuries

The car was involved in an accident on 3/20/2016 - the air bags did not deploy on impact.

Filed Jan 30, 2016 · Airbags · 124,000 miles · TN

Takata recall I was traveling home on a local city street. I was coming to an intersection with cars stopped at the traffic light. I had to have been going no more than 35 MPH at the most when the "side" airbags deployed. The drivers and dash airbags did not deploy. Only the four side airbags deploy. The road was smooth and not bumpy. I did not hit the brakes hard. I did not hit anything nor did anything hit me. I do not know what caused them to deploy. No accident happened because of the deployment because I was not traveling at a speed that would cause an accident. I have made calls to ford and my VIN number is not one listed for the recall at this time.

Filed Aug 5, 2015 · Airbags · 67,000 miles · CA · crash · 1 injury

I've had two (2) accidents (rear-ended and front accident), in which the air bags did not deploy. I didn't think of it at the time, but both accidents sustained extensive damage to my vehicle, yet the air bags didn't deploy. I hit the wheel hard and went to the hospital for x-ray, but it wasn't an injury that required anything further. My concern is that the air bags don't work. What should I do? I'm the original owner.

Filed Jan 22, 2015 · Airbags · 140,000 miles · CA · crash · 1 injury

My daughter was driving our ford explorer, had come to a complete stop and was waiting to exit the freeway, traffic in front of her had also stopped. She got hit from behind by a car who failed to stop and was going at unsafe speed, according to police report, and pushed our explorer onto a truck. The front passenger airbag deployed but there was no other passenger in the car. The driver side airbag did not deploy and my daughter hit her face against the steering wheel. We have been the only owners of the vehicle.

Filed Jul 22, 2011 · Airbags · 85,000 miles · OH · crash · 2 injuries

Tl* the contact owns a 2004 ford explorer. The contact was driving 65 MPH when a crash occurred. The air bags failed to deploy and both the driver and passenger were injured. The passenger was ejected through the windshield and injured. The vehicle was destroyed. Prior to the crash, the brakes, rotors and wheel bearings were repaired. The VIN was not available. The police were notified and a report was filed. The failure mileage was 85,000. The VIN was unavailable.

Filed Jun 15, 2008 · Airbags · 70,000 miles · MI · crash · 1 injury

Vehicle involved in a collision with major front end damage and drivers side air bag did not deploy-the impact however did cause the passenger side air bag to deploy.

Filed Jan 31, 2007 · Airbags, Brakes · CA · crash

2004 ford explorer had brake problems**cc the ABS locked up and caused the vehicle to overturn. The air bags failed to deploy during the accident.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2004 Ford Explorer no deployment

Is airbags did not deploy in a crash a common problem on the 2004 Ford Explorer?

15 of 1,304 owner complaints about the 2004 Ford Explorer (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2002.

Is there a recall or service bulletin for this on the 2004 Ford Explorer?

There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2004 Ford Explorer

Jerking 87Harsh shifting 85Hesitation 76Stalling 70Transmission failure 64Slipping 61Adaptive cruise 37ABS 31Won't shift 24Check engine light 22Whining noise 22Power windows 19Grinding brakes 18Loss of power 18Won't start 14Ball joint 12Power steering loss 12Tire blowout 12Sudden acceleration 11Engine failure 10Fire or smoke 10Knocking 8Fuel gauge 8Brake failure 7Wipers 7Fuel pump 6Fuel smell 6

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