1999 Ford Explorer: adaptive cruise control problems

Filed May 20, 2014 · Acceleration, Body · 118,600 miles · SC · fire

I was at work on friday afternoon, 5/16 and received a voicemail at 3:50pm from the fire marshall stating my 1999 ford explorer xlt burned in my driveway and was totaled. I had not driven the explorer since approximately 7pm the night before and had taken my other car to work. The explorer was just sitting in the driveway, outside the garage and started burning. A neighbor 2 houses over smelled the smoke and saw the flames and called the fire department. The fire marshall stated he had seen this type of fire before due to the ford cruise control recall problems, based on the burn pattern. I was not the original owner and bought it about 8 years ago and have never received any kind of recall notice. I am extremely upset that this kind of thing could happen and did happen - the more I read about the amount of people it's happened to the more upset I get, I've had nightmares since friday since my house would have burned if I had parked it 1 foot closer to the garage -- which I usually do, I had planned to give it to my stepson on saturday who was coming to visit from ny and it would have been his first car -- my fiance' is stressed out and upset beyond words I can write here. No excuse ford...shame on you!!!!!!

Filed Aug 2, 2010 · Acceleration · 140,000 miles · VA · fire

Tl* the contact owns a 1999 ford explorer. The contact stated the he was pulling into a parking space when the vehicle caught on fire. The vehicle was investigated through the contact's insurance company and it was discovered that the fire originated from the cruise control wiring. The vehicle was destroyed. The failure and current mileage was 140,000.

Filed Jan 6, 2009 · Locks · 141,474 miles · SC

1999 ford explorer drivers door lock/latch will not open. Broken spring found inside door, not fixed, expensive to fix. Deathtrap for trapped drivers in accident, very inconvenient feeling trapped inside due to faulty door latch/lock. Not safe, especially with already recall of instant fire at anytime due to recall of cruise control.

Filed Apr 10, 2008 · Acceleration · PA

Tl*the contact owns a 1999 ford explorer. The contact received a recall notice in august of 2007 for the vehicle speed control: cruise control. As of april 10, 2008, the cruise control has not been disconnected. There had been no failure to date. The recall number, current mileage, and purchase date were unknown.

Filed Mar 26, 2008 · Acceleration · AZ

Tl*the contact owns a 1999 ford explorer. The contact received a safety recall notice in august of 2007 for the vehicle speed control: cruise control. The speed control was disconnected in october of 2007. He has called ford at least half a dozen times concerning part availability and was informed each time that ford had not yet released the parts. There had been no failure to date. The recall number was unknown. The current mileage was 165,000.

Filed Mar 18, 2008 · Acceleration · NY

Tl*the contact owns a 1999 ford explorer. The contact received a recall notice for the vehicle speed control in december of 2007. In march of 2008, he took the vehicle to the dealer for repair. The mechanic had the vehicle for approximately two hours before giving it back to the contact. Two days after the repair, the contact attempted to activate the cruise control, but noticed that it was not working. He called the dealer and was informed that they did not have the part for the repair; therefore, they disconnected the cruise control without notifying him. There had been no failure to date. The recall number was unknown. The current mileage was 79,000.

Filed Mar 10, 2008 · Acceleration · SC

Tl*the contact owns a 1999 ford explorer. The contact received a recall notice for the vehicle speed control in august of 2007. The parts for the recall repair are unavailable. He has not had the cruise control disconnected and will hold ford responsible if the vehicle catches fire. There had been no failure to date. The recall number was unknown. The current mileage was 137,000.

Filed Feb 28, 2008 · Acceleration · NE

Tl*the contact owns a 1999 ford explorer. The contact received a recall notice for the vehicle speed control: cruise control in november of 2007. The dealer did not have the parts available; however, they disconnected the cruise control. As of february 28, 2008, the parts are still unavailable. The contact stated that it is a great inconvenience for the cruise control not to work and that ford should have the parts by now. There had been no failure to date. The recall number was unknown. The current mileage was 135,000.

Filed Feb 13, 2008 · Acceleration · CA

Failure to perform recall 05s28 (fuse harness for speed control fire prevention) as per original recall letter to customers. Dealer claims lacks of parts. Original part availability was to be nov2007, then jan2008, not it is may2008. Ford motor has requested customers to disable cruise controls on affected vehicle, but it is not moving promptly to provide a solution. This raises question as to whether or not ford motor is trying to save recall cost due to attrition of affected vehicle or to customers giving up on the process. This recall campaign does not comply with the intend of the recall agreement since no completion time is being adhered to.

Filed Feb 13, 2008 · Acceleration · 145,000 miles · NV

I received a recall letter from ford motor company in july 2007 for a defect in the cruise control of my 1999 ford explorer. Per the recall instructions I took the vehicle to the local ford dealer, jones west ford in reno, nv. Rather than fix the defect, jones west ford disconnected the recall and said they would call me when the parts came in. Over the next seven months, and despite five calls, two visits to the dealer and two calls to the ford corporate customer service, ford has refused to correct the defect.

Filed Feb 1, 2008 · Acceleration · TN

I received a recall from ford in aug. "07 to replace the wiring in my cruise control. I took my vehicle in sept. '07. They disconnected my cruise control and stated they do not have the part (05s28) to repair it. I have been without my cruise control for 5 months.

Filed Nov 7, 2007 · Acceleration, Brakes · NY

1999 ford explorer with recall parts not available. Consumer states that the dealer told him the recall parts would not be available until january 2008. Dealer did not disconnect the cruise control and told the consumer it was not a big deal. *kb the consumer had some brake work done and he soon discovered the caliper mounting bracket bolts were loose and one of the bolts was missing.