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2020-2023 Ford Explorer, Lincoln Aviator and others recall: camera

Ford Motor Company reported this safety recall on January 23, 2023. It covers about 382,759 vehicles.

vehicles affected
382,759
reported
Jan 23, 2023
owners notified
Feb 13, 2023
related complaints
382

Back over prevention: sensing system: camera

What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S02. This recall expands and replaces the federal safety agency recall number 21V‑735. Vehicles previously repaired under 21V‑735 will need to have the new remedy performed.

Recall number 23V022000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 382 complaints about driver assistance problems.

2020 Ford Explorer2021 Ford Explorer2022 Ford Explorer2023 Ford Explorer2020 Lincoln Aviator2021 Lincoln Aviator2022 Lincoln Aviator2023 Lincoln Aviator2020 Lincoln Corsair2021 Lincoln Corsair2022 Lincoln Corsair

Questions about recall 23V022000

Is there a recall on the 2020-2023 Ford Explorer, Lincoln Aviator and others camera?

Yes. Recall 23V022000, reported on January 23, 2023, covers about 382,759 vehicles.

What is the fix for recall 23V022000?

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S02. This recall expands and replaces the federal safety agency recall number 21V‑735. Vehicles previously repaired under 21V‑735 will need to have the new remedy performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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