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2020-2023 Ford Explorer, Lincoln Aviator and others recall: camera

Ford Motor Company reported this safety recall on May 12, 2023. It covers about 442,973 vehicles.

vehicles affected
442,973
reported
May 12, 2023
owners notified
Nov 10, 2023
related complaints
382

Back over prevention: sensing system: camera

What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S23. This recall expands and replaces the federal safety agency recall number 23V‑022. Vehicles previously repaired under 23V‑022 will need to have the new remedy performed.

Recall number 23V342000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 382 complaints about driver assistance problems.

2020 Ford Explorer2021 Ford Explorer2022 Ford Explorer2023 Ford Explorer2020 Lincoln Aviator2021 Lincoln Aviator2022 Lincoln Aviator2023 Lincoln Aviator2020 Lincoln Corsair2021 Lincoln Corsair2022 Lincoln Corsair

Questions about recall 23V342000

Is there a recall on the 2020-2023 Ford Explorer, Lincoln Aviator and others camera?

Yes. Recall 23V342000, reported on May 12, 2023, covers about 442,973 vehicles.

What is the fix for recall 23V342000?

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S23. This recall expands and replaces the federal safety agency recall number 23V‑022. Vehicles previously repaired under 23V‑022 will need to have the new remedy performed.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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