2020-2021 Ford Explorer, Lincoln Aviator and others recall: software
Ford Motor Company reported this safety recall on September 22, 2021. It covers about 228,297 vehicles.
- vehicles affected
- 228,297
- reported
- Sep 22, 2021
- owners notified
- Nov 16, 2021
- related complaints
- 300
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S44.
Recall number 21V735000
Affected vehicles
- Ford Explorer 2020-2021 20202021
- Lincoln Aviator 2020-2021 20202021
- Lincoln Corsair 2020-2021 20202021
Owner complaints about the same problem
Owners of these vehicles have filed 300 complaints about driver assistance problems.
2020 Ford Explorer2021 Ford Explorer2020 Lincoln Aviator2021 Lincoln Aviator2020 Lincoln Corsair2021 Lincoln Corsair
Questions about recall 21V735000
Is there a recall on the 2020-2021 Ford Explorer, Lincoln Aviator and others software?
Yes. Recall 21V735000, reported on September 22, 2021, covers about 228,297 vehicles.
What is the fix for recall 21V735000?
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S44.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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