The right rear passenger door of my 2021 Ford Explorer ST repeatedly becomes unlatched and physically opens while the vehicle is in motion, including at highway speeds of approximately 72 mph. This occurs almost every time the vehicle is driven and creates a serious safety hazard. The door visibly separates from the vehicle’s body, which I can see in the passenger-side mirror. When this occurs, the dashboard displays a door-ajar warning, the interior lights illuminate, and wind can be heard entering through the opening. This is not simply a faulty warning indicator. The door is physically opening while the vehicle is moving. I am extremely concerned about the risk of the door opening farther and potentially causing a passenger, particularly a child seated in the rear, to be seriously injured or ejected from the vehicle. This defect was present before the vehicle was taken to Tipton Ford in April 2026. I also recall that that when I originally purchased the vehicle, the child safety lock was engaged on the right rear passenger door only. I found this unusual at the time, and given the ongoing malfunction involving that same door, I am concerned the issue may have existed before my purchase. Tipton retained the vehicle for approximately one month and completed repairs on May 8, 2026. However, the repair documentation indicates that the LEFT rear door latch assembly was replaced, while the RIGHT rear passenger door has consistently been the door physically opening. The dealership documented reproducing an intermittent door-ajar warning and replacing the left rear latch assembly. However, the original right rear door malfunction remains unresolved. The cause of the right rear door malfunction remains unknown. The vehicle is available for inspection. I am requesting an investigation into this potentially dangerous door-latching defect before it results in serious injury or death.
2021 Ford Explorer body problems
25 complaints (5% of all complaints for this car). Typical mileage when it fails: 58,000.
- owner complaints
- 25
- of this car's complaints
- 5%
- typical mileage
- 58,000
- crashes
- 0
- recalls
- 0
Which part fails
- Body18
- Frame and members1
- Body: tailgate: hinge and attachments1
- Body: roof and pillars1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer body problems in other years
Specific symptoms reported on the 2021 Ford Explorer body
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2021 Ford Explorer owners say
Most recent owner complaints, unedited.
The contact owns a 2021 Ford Explorer. The contact stated that the fabric inside the cabin of the vehicle covering the sunroof was detaching from the frame and lowering down to obstruct the view of the rear-view mirror and rear glass. The dealer was contacted and informed the contact that the fabric needed to be replaced. The contact decided not to repair the vehicle. The failure mileage was approximately 75,000.
Dashboard separation concerned with airbag. Every day driving you run the risk of more damage. Have spoken to Koons Ford who states cannot help due to warranty. No one has looked at it except for pictures. This should not be the owners responsibility since I am not alone with issues of this problem
The top of dashboard is lifting up and coming apart on drivers side.
I am reporting a safety incident involving a 2021 Ford Explorer. While driving at normal speed, the hood unexpectedly flew open and struck the windshield, completely obstructing visibility and causing damage. I did not open the hood prior to driving, and there were no prior warnings or indications of failure. The incident suggests a possible hood latch or secondary safety latch malfunction. I am submitting this report due to a serious safety concern involving sudden loss of driver visibility.
Recently purchased a vehicle that had just previously got a recall 23S55 3 weeks prior. Upon receiving the vehicle there was a slight clicking noise when going into gear. i took the vehicle to a ford dealer and they investigated the recall remedy was installed improper from the dealership and the vehicle was unsafe to drive the rear subframe of the car moves and has free play which made is very unsafe to drive . . While calling the dealership back that did the recall work they refused to take responsibility . i then put in a repair order through ford and they denied repairs for the recall mishap . I am being stuck with a $3500 bill for a recall that was installed improper.
Dashboard not attached to frame. Clips intended to attach dashboard to frame are defective (cracked in half). Air bags may be affected (either won't deploy or will deploy on their own). Service Dept. at Ford dealership says this is the first case they've seen and repairing it would cost $$$. This vehicle has been regularly maintained and has 0 history of accidents. It is unknown if this defect has existed from the date the car was purchase(or earlier).
Roof window cover/headliner has come loose and is impeding full vision to the rear of the car while the headliner is retracted.
The contact owns a 2021 Ford Explorer. The contact stated that there was a 15x3/4-inch strip on the B-pillar trim of the driver's side rear door that was detaching from the vehicle. The vehicle was taken to the dealer, who attempted to use adhesive to secure the trim piece; however, the temporary repair failed to fix the vehicle. The dealer determined that the entire B-pillar trim needed to be replaced. The vehicle was not repaired. Additionally, the contact became aware that the B-pillar trim on the passenger's side rear door had started to detach. The contact informed the manufacturer of the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 25V347000 (Structure). The manufacturer advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 65,000.
The contact owns a 2021 Ford Explorer. The contact stated that upon inspecting the vehicle, the contact noticed that there was a gap between the body and the frame on the passenger's side of the vehicle. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 74,000.
Questions about the 2021 Ford Explorer body
Does the 2021 Ford Explorer have body problems?
Owners have filed 25 complaints about the body of the 2021 Ford Explorer, 5% of all its complaints.
At what mileage do 2021 Ford Explorer body problems start?
The typical (median) mileage in owner complaints is 58,000 miles.
Was there a recall on the 2021 Ford Explorer body?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most body problems?
The Ford Explorer model years with the most body complaints are 2017 (661 complaints), 2016 (592 complaints) and 2002 (486 complaints).
Other 2021 Ford Explorer problems
Transmission 128Engine 60Driver assistance 56Visibility 51Electrical 48Fuel system 28Brakes 25Seats 18Acceleration 15Suspension 15Lights 8Steering 7Airbags 6Wheels 5Seat belts 3Tires 2Locks 1
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