Was driving on the highway. Thought there was a smell of something burning. Stopped didn't see anything. When I arrived at my location the smell was much stronger. When I stopped I saw smoke and fire coming from the left front tire. Fire Department was called because the vehicle was parked next to a building. I used three fire extinguishers to put the fire out. The fire department arrived and put water on the area to lower the heat. It turns out the ABS system malfunctioned locking up the right rear and left front brakes. Turns out to be a common issue with the Transit Connects. Ford dealership said the issue is a faulty ABS controller that would cost a minimum of $3000 to replace and program. If we didn't have the fire extinguishers we would have lost the vehicle and most likely the building it was parked next to according to the fire department.
The worst 2021 Ford Transit Connect problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes6
- Transmission5
- Engine2
- Wheels2
- Driver assistance1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes6
- Transmission5
- Engine2
- Wheels2
- Driver assistance1
- Fuel system1
- Visibility1
Recalls 4
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Seat belts: front: retractor
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21C18.
Recall number 21V592000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S24.
Recall number 21V376000 · Recall details
Technical service bulletins for the 2021 Ford Transit Connect 56
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Certain 2021-2023 Model Year Transit Connect Equipped with 2.0L Engine Powertrain Control Module (PCM)...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- This article supersedes TSB 24-2092 to update model years
- Certain 2021-2023 Model Year Transit Connect Equipped with 2.0L Engine Powertrain Control Module (PCM)...
- Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- Certain 2018-2024 model year various vehicles — update sync software
2021 Ford Transit Connect fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 24 | 27-29 | 25-26 |
| 2.5L 4‑cyl | FWD | 20 | 26-27 | 22 |
What 2021 Ford Transit Connect owners say
Most recent owner complaints, unedited.
My husband was driving the vehicle and I was the passenger. We got on the highway and were going 67 mph when we smelled something burning. The vehicle speed dropped from 67 mph to 30 mph. No warning lights on the dashboard alerted to anything. We got off the highway and to a place of safety. We got out of the vehicle and both front rotors were glowing red and flames were coming out from behind the driver's side wheel. We had to use an ABC fire extinguisher (which we had in the vehicle) on both front wheels. Once we let everything cool down, we tried to start the vehicle again. The brake pedal went all the way to the floor and flames shot out again from behind the driver's side wheel. The fire extinguisher was used once again to put out the flames. We then had it towed to the closest car repair business that was opened on a Saturday. We have contacted Ford customer service, and a case has been started.
While driving down the road the ABS brakes (front driver and passenger rear) started tightening up then they temporarily released for a few miles. Then started tightening up again it continued to tighted and not release until it was completely locked down. Immediately pulled off road and brakes visibly caught on fire and damaged all components in the wheels. This could have been a dangerous situation for myself or others on the road if it hadnt occured at a lower speed. This scenario has also occurred in 2 identical fleet vehicles purchased on the same date and the incidents occurred 3 months apart. There were no warning lights on at the time of the incidents. The vehicle was immediately taken to the dealership where they confirmed and repaired the issue. Vehicle was also inspected for an insurance claim. Dealership stated that it was the ABS system.
On going problem that's getting worse and have totally stopped driving the van. Transmission Severe Slipping, harsh and hard shifting, abrupt Highway deceleration & violent downshift while on the Hwy. Pauses sometimes to accelerate from a stop and sometimes lunges forward. Occasional "thumping" sound when driving at a consistent speed. Has not been inspected yet at the Ford dealership as we are trying to make an appointment. No warning lights or messages have come on ever. Have discovered that the 2019-2021 Transit Connections with the 8 speed transmission have had this problem documented and Ford has issued internal bulletins to their service departments about this common problem with this transmission. the federal safety agency ID# 10253889 and the federal safety agency ID# 10200744
Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior symptoms before failure.
The transmission hasn't been working correctly for the last 2 years. It was constantly shifting incorrectly, lagging, stuttering, and making driving difficult. It finally just stopped in the middle of traffic and would not move. It threw a diagnostic code of P0751, which we learned was related to a known issue with the vehicle, TSB 25-2550. The vehicle is now not drivable and had to be towed back home.
Rear window in hatch door spontaneously shattered while I was driving to work this morning.
Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brakes which had to be replaced.
We have just passed 87,000 miles on our 2021 Ford Transit Connect and the transmission has had to be completely replaced. We were told at the transmission repair facility that ours was one of 4 2021 Ford Transit Connects in their shop alone with a whole transmission replacement within a 2 week time period. While our vehicle is outside of the mileage for the power train warranty from Ford, it is not outside of the time period. We feel that the significant amount of transmissions needing to be replaced on 2021 Ford Transit Connects is unreasonable expectation when you purchase your vehicle brand new from the manufacturer. Our vehicle has always been properly maintained to all dealer specs for the entire time we have owned it (and it was purchased with 6 miles on the odometer).
My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.
Compare the 2021 Ford Transit Connect
Other model years
Questions about the 2021 Ford Transit Connect
Is the 2021 Ford Transit Connect reliable?
Owners have filed 12 complaints about the 2021 Ford Transit Connect, fewer than a typical Transit Connect model year.
What is the 2021 Ford Transit Connect year score?
The 2021 Ford Transit Connect scores 77 out of 100 (average). The score compares it with the other model years of the Ford Transit Connect: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2021 Ford Transit Connect?
Brakes, with 6 complaints. Next is transmission (5).
How many recalls does the 2021 Ford Transit Connect have?
4 recalls, covering back over prevention, power train and seat belts.
What year does the Ford Transit Connect have bad brakes?
The Ford Transit Connect model years with the most brakes complaints are 2019 (20 complaints) and 2016 (17 complaints).
What gas mileage does the 2021 Ford Transit Connect get?
Official estimates for the 2021 Ford Transit Connect range from 22 to 26 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 24 city and 27-29 highway.
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