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2013-2021 Ford Transit Connect recall: shift linkage/cable/rod

Ford Motor Company reported this safety recall on May 24, 2021. It covers about 192,080 vehicles.

vehicles affected
192,080
reported
May 24, 2021
owners notified
Jun 30, 2021
related complaints
86

Power train: shift linkage/cable/rod

What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S24.

Recall number 21V376000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 86 complaints about transmission problems.

2018 Ford Transit Connect2019 Ford Transit Connect2020 Ford Transit Connect2021 Ford Transit Connect

Questions about recall 21V376000

Is there a recall on the 2013-2021 Ford Transit Connect shift linkage/cable/rod?

Yes. Recall 21V376000, reported on May 24, 2021, covers about 192,080 vehicles.

What is the fix for recall 21V376000?

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S24.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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