On XXX at 1820 hrs CST I was traveling westbound on HWY XXX between [XXX] and Central [XXX] [XXX]. The weather was sunny, temp 88 degrees. As I was driving between 60 and 65 MPH with cars in front as well as behind me I heard a very loud “explosion” type noise. It was loud and quite scary and unexpected. The car then became very loud and windy. I was able to keep the car on the road, when I looked up I realized the panoramic window on the roof was mostly gone and damaged as well as the shade that covers the window. Looking in the rear view mirror I didn't see any other cars stopping or slowing and it appeared as if I was the only one affected. Backtracking to before my trip, I took my vehicle to Ford in [XXX] on XXX for three recall issues. Door latches, backup camera and panorama window issues. Later that day they called me to pick it up and said they had ordered parts for the recall items and would contact me when the parts were in. I advised the service tech I was going on a trip with the vehicle on XXX and needed to get things done before that time. He said the roof would need to be fixed by a glass company and they would coordinate when the other parts were installed. The vehicle went back to Sill- Terhar Ford on XXX and was returned on XXX. I asked about the window repair and was then told I would have to contact the body shop to get that work done. This work could not be done before my trip. I feel this recall is NOT been taken seriously by Ford or the dealerships and this could have killed someone behind me or I could have lost control of the vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2016 Ford Transit Connect problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Visibility22
- Brakes17
- Body14
- Electrical14
- Engine13
- Transmission13
- Steering8
- Acceleration7
- Driver assistance6
- Wheels6
- Airbags3
- Fuel system3
- Locks2
- Lights1
- Seats1
Specific symptoms reported on the 2016 Ford Transit Connect
Recalls 10
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S89. This recall expands previous the federal safety agency recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 8, 2025.
Recall number 25V572000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
- Risk
- An unlatched door can open while driving, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 23S36.
Recall number 23V502000 · Recall details
Power train: automatic transmission: gear position indication (PRNDL)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Visibility: windshield
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
- Risk
- During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
- Remedy
- Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S20.
Recall number 22V192000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S24.
Recall number 21V376000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Seat belts: pretensioner
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
- Risk
- In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S25.
Recall number 20V305000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
- Risk
- If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
- Remedy
- Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S22.
Recall number 20V260000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.
Recall number 16V643000 · Recall details
Electronic stability control (ESC)
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
- Risk
- If the brake HCU pump is contaminated, the performance of the electronic stability control and related brake systems may degrade, increasing the risk of a crash.
- Remedy
- Ford will notify owners and dealers will replace the brake HCU pump, free of charge. The recall began on August 22, 2016. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 16C10.
Recall number 16V482000 · Recall details
See all 10 recalls for the 2016 Ford Transit Connect
Defect investigations
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V‑177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V‑246, 16V‑643 and 17V‑210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V‑177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V‑177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V‑177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under the federal safety agency TSB No. 10190990, a copy of which is available in this investigative file available at June 8, 2020, Ford submitted Safety Recall 20V‑331 (Ford 20S30) addressing vehicles previously remedied under the federal safety agency Recalls 15V‑246, 16V‑643 and 17V‑210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD
RQ19005
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.Some customers also reported door latch failures occurring on multiple doors and at different times.Additionally, Ford stated that MY 2014-2015 Ford Focus, 2013-2015 Ford Escape, 2013-2015 Ford C-Max, 2014-2016 Ford Transit Connect, 2015 Ford Mustang, and 2015 Lincoln MKC, all use the same door latch as the 2012-2013 Ford Focus.On September 6, 2016, Ford notified ODI that it would conduct a safety recall (16V‑643) to remedy the door latches in the MY 2012-2015 Ford Focus and other Ford models mentioned above (total of approximately 2 million vehicles).According to Ford, a component within the door latch may break preventing the door from latching.Ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.The recall action initiated by the manufacturer appears to address the safety risks.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the identification (ODI) numbers found in the attached list.
PE16001
Technical service bulletins for the 2016 Ford Transit Connect 98
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Customer Satisfaction Program 25N15
- Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit...
- This article supersedes TSB 21-2175 to update the TSB Service Procedure
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
2016 Ford Transit Connect fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 1.6L 4‑cyl | FWD | 22 | 29 | 24-25 |
| 2.5L 4‑cyl | FWD | 19-20 | 27 | 22-23 |
What 2016 Ford Transit Connect owners say
Most recent owner complaints, unedited.
2 years ago (approx.) I brought my van to Sound Ford in Renton, WA. for the windshield recall. Two employees inspected my windshield and said they could not do the recall because they found a micro-pit in the glass. They told me to get my insurance to replace the windshield. I called my insurance but they said they won't replace the windshield unless it is cracked and I would have to pay a $100 deductible and Sound Ford is off the hook to do the recall. Since then I have been waiting for a crack to form but the windshield started to leak and on gravel and dirt roads the windshield started to vibrate. The vibration got so bad I had to duct tape the windshield on and tried to stop the leak with plumbers putty. I would like Sound Ford to complete the recall with no cost to me as stated in the recall. "FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO RESEAL THE WINDSHIELD FREE OF CHARGE PARTS AND LABOR."
The contact owns a 2016 Ford Transit Connect. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted to reverse(R), the rearview camera image failed to display a clear image. The local dealer advised the contact that the recall warranty had expired. The vehicle was not repaired because the VIN was no longer under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Was driving to work passenger front wheel locked overheating brakes and smoking had to have towed to jones ford in Shalotte North Carolina today
See attached document for complaint.
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the glass panel from the sunroof unexpectedly detached from the vehicle. The vehicle was taken to the dealer, where it was determined that the adhesive securing the sunroof glass had failed, causing the panel to detach. The contact was informed that the adhesive needs to be replaced to reattach the glass panel. The vehicle was not repaired. The contact expressed concerns that the failure had made the vehicle unsafe and that the children no longer wanted to ride in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.
All these problems started when the rear camera quite working.
The brakes suddenly locked up while I was driving which could have caused an accident. Luckily it did not cause me to swerve into oncoming traffic and no one was behind me at the time. This was caused by the ABS unit hydraulic control assembly. It was the right front and left rear calipers locking. My vehicle only has 44,401 miles on it. The diagnosis has been confirmed at the dealer. There are other 2016 Ford Transit connect models that have had a safety recall for this specific component, but mine is just outside of the vehicle recall time period by a few months. It was manufactured at the same plant. Additionally, I wanted to add that there were no warning lights, though I noticed a very slight drag when first accelerating (a few days prior) but didn't think much of it. I wondered if I was just imagining things. It wouldn't have been noticeable to someone who wasn't used to driving it. I contacted Ford and they would not provide any assistance other than me having to start a case (in other words, I have to spend $2,100 to get it fixed at the dealer; also I can't get it fixed anywhere else because the dealer has to program it.)
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to the federal safety agency Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Transit Connect. The contact received notification of the federal safety agency Campaign Number: 20V260000 (VISIBILITY). The contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. The local dealer was contacted. The vehicle was repaired. The contact noticed that the sun visor was not installed. The contact returned the vehicle to the dealer however, the dealer refused to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,387. Parts distribution disconnect.
Compare the 2016 Ford Transit Connect
Other model years
Questions about the 2016 Ford Transit Connect
Is the 2016 Ford Transit Connect reliable?
Owners have filed 104 complaints about the 2016 Ford Transit Connect, 3.3 times a typical Transit Connect model year. It is one of the years we flag to avoid.
What is the 2016 Ford Transit Connect year score?
The 2016 Ford Transit Connect scores 26 out of 100 (poor). The score compares it with the other model years of the Ford Transit Connect: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2016 Ford Transit Connect?
Windows, wipers and visibility, with 22 complaints, typically around 48,000 miles. Next is brakes (17).
How many recalls does the 2016 Ford Transit Connect have?
10 recalls, covering back over prevention, latches/locks/linkages and power train.
Was there a recall on the 2016 Ford Transit Connect visibility?
Yes, 2 recalls: 22V192000, 20V260000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Transit Connect have the most visibility problems?
The Ford Transit Connect model years with the most visibility complaints are 2016 (22 complaints) and 2014 (10 complaints).
What gas mileage does the 2016 Ford Transit Connect get?
Official estimates for the 2016 Ford Transit Connect range from 22 to 25 mpg combined. The most efficient version (1.6L 4-cyl, FWD) gets 22 city and 29 highway.
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