Check a VIN

2012-2016 Ford C-Max, Ford Escape and others recall: latch

Ford Motor Company reported this safety recall on September 6, 2016. It covers about 2,046,297 vehicles.

vehicles affected
2,046,297
reported
Sep 6, 2016
owners notified
Jan 27, 2017
related complaints
464

Latches/locks/linkages: doors: latch

What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.

Recall number 16V643000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 464 complaints about locks problems.

2013 Ford C-Max2014 Ford C-Max2015 Ford C-Max2013 Ford Escape2014 Ford Escape2015 Ford Escape2012 Ford Focus2013 Ford Focus2014 Ford Focus2015 Ford Focus2015 Ford Mustang2014 Ford Transit Connect

Questions about recall 16V643000

Is there a recall on the 2012-2016 Ford C-Max, Ford Escape and others latch?

Yes. Recall 16V643000, reported on September 6, 2016, covers about 2,046,297 vehicles.

What is the fix for recall 16V643000?

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford C-Max?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history