Passenger side wiper arm came off during a recent rain storm. I have contacted my local Ford dealer and Ford Customer Service in regards to 12s36 (the federal safety agency #12v-374). Ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. My vehicle meets all of the parameters, yet they will not honor the recall because the vin number is not listed. Please help. It is a minor repair, yet it is obviously a manufacturer issue.
The worst 2011 Ford Transit Connect problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Visibility6
- Electrical4
- Engine4
- Transmission4
- Driver assistance3
- Acceleration2
- Brakes2
- Body1
- Lights1
- Steering1
- Suspension1
Specific symptoms reported on the 2011 Ford Transit Connect
Recalls 1
Visibility: windshield wiper/washer
- What is wrong
- Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.
- Risk
- If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1‑866‑436‑7332.
Recall number 12V374000 · Recall details
Technical service bulletins for the 2011 Ford Transit Connect 16
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with...
- Ford: no service action is recommended for this condition
- Ford: transmission in vehicle may have burnt fluid and failure of direct clutch along with no 3RD or 4TH...
- Ford: the removal of front passenger seat, which do not have the delete option, will illuminate airbag...
- Ford: where lamp and socket contact on front turn signal, there may be looseness, damage, or distortion to...
- Ford: lamp socket, where lamp and socket contact for front turn signal, may exhibit looseness, or...
- Ford: new and improved, wiper blade and pivot arm replacing old style wiper blade and pivot arm, which...
2011 Ford Transit Connect fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 21 | 25 | 22 |
What 2011 Ford Transit Connect owners say
Most recent owner complaints, unedited.
When half or 3/4 loaded going up a hill on hwy van down shifts a jerks in to gear . Feels like you got kicked off a horse . Most noticable between 40mph and 50 MPH.. This has damaged 3 sets of motor mounts in 117,000 miles started st 15000 miles and getting worse at dealer again
Transmission is locked and is burn
Multiple times, the electrical systems seems to just shut down while driving. With no warning all the lights and dash indicators will flash and all go out. Engine will briefly run, then quit. Several times been very lucky to get off road or freeway without incident. Ford dealer worked on it for 1+ yrs, replaced alternator and battery. I've trouble tested and find no issues. No apparent grounding issues. No fuses or relays appear to be faulty. Found many like-complaints online. Acts like a battery/alternator issue. But later, after jumped battery, all systems works without incident for several days, weeks, months...you never know when its going to hit.
Tl* the contact owns a 2011 ford transit connect. While driving various speeds and depressing the brake pedal, the vehicle was slow to decelerate. Also, brake fluid was leaking from the vehicle and the brake warning indicator illuminated. The vehicle was towed to the contact's residence. Prater ford (704 s wall st, calhoun, ga 30701, (706) 629-2883) informed the contact that the rear brakes needed adjustment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 117,000.
When locking and unlocking the van it does not always unlock the back doors for the sliding doors have to climb over the front seats to manually unlock them difficult to get children out of the back seat extreme problem in an emergency
Purchased this vehicle about a week ago and did a basic tuneup, oil change and spark plugs. I ordered a after market filter from k&n and had to wait a week before it arrived. Air filter was not replaced yet but hoping it would help with accelerating. The A/C worked well as long as the vehicle was driving but stopped blowing cold air during idle. A few days later my transit got real hot at a stop light so I pulled over and checked for any leaks or coolant lose in the reservoir... All was well and I saw the electric fans spinning. Car got hot again and checked online for a solution and saw many complaints about the high speed fuse being blown. Checked and that was the issue, replaced the fuse and high speed worked again. Checked for recalls because this was a common complaint and saw that there was recalls on some but not all vins qualify???? Also saw complaints about idleling and poor acceleration... Installed k&n air filter, cleaned throttle body and the problems still persist. Everything else works great.
Driving on the free way at 80 MPH and car stalls. Check engine light and wrench light came on. Pulled to the side restarted car everything was normal again. A few days later started doing again and more often. I am afraid to ride my car it is a safety issue. I put a scanner on the car and "throttle stuck closed code came on". I will take it in to the dealer tomorrow. I believe it is a issue from the manufacturere.
The windshield wipers run all the time.
We had a windshield wiper fly off while driving in a storm. When we brought it to repair shop the other wiper fell off. We did research online and showed some vehicles for that issue were recalled but ours was not. Obviously this is a defect and ford will not pay.
Compare the 2011 Ford Transit Connect
Other model years
Questions about the 2011 Ford Transit Connect
Is the 2011 Ford Transit Connect reliable?
Owners have filed 24 complaints about the 2011 Ford Transit Connect, fewer than a typical Transit Connect model year.
What is the 2011 Ford Transit Connect year score?
The 2011 Ford Transit Connect scores 81 out of 100 (good). The score compares it with the other model years of the Ford Transit Connect: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2011 Ford Transit Connect?
Windows, wipers and visibility, with 6 complaints. Next is electrical (4).
How many recalls does the 2011 Ford Transit Connect have?
1 recall, covering visibility.
Was there a recall on the 2011 Ford Transit Connect visibility?
Yes, 1 recall: 12V374000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Transit Connect have the most visibility problems?
The Ford Transit Connect model years with the most visibility complaints are 2016 (22 complaints) and 2014 (10 complaints).
What gas mileage does the 2011 Ford Transit Connect get?
Official estimates for the 2011 Ford Transit Connect range from 22 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 21 city and 25 highway.
VIN decoder
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