2016 Ford Transit Connect body problems

Filed Jul 20, 2026 · Body · CO

On XXX at 1820 hrs CST I was traveling westbound on HWY XXX between [XXX] and Central [XXX] [XXX]. The weather was sunny, temp 88 degrees. As I was driving between 60 and 65 MPH with cars in front as well as behind me I heard a very loud “explosion” type noise. It was loud and quite scary and unexpected. The car then became very loud and windy. I was able to keep the car on the road, when I looked up I realized the panoramic window on the roof was mostly gone and damaged as well as the shade that covers the window. Looking in the rear view mirror I didn't see any other cars stopping or slowing and it appeared as if I was the only one affected. Backtracking to before my trip, I took my vehicle to Ford in [XXX] on XXX for three recall issues. Door latches, backup camera and panorama window issues. Later that day they called me to pick it up and said they had ordered parts for the recall items and would contact me when the parts were in. I advised the service tech I was going on a trip with the vehicle on XXX and needed to get things done before that time. He said the roof would need to be fixed by a glass company and they would coordinate when the other parts were installed. The vehicle went back to Sill- Terhar Ford on XXX and was returned on XXX. I asked about the window repair and was then told I would have to contact the body shop to get that work done. This work could not be done before my trip. I feel this recall is NOT been taken seriously by Ford or the dealerships and this could have killed someone behind me or I could have lost control of the vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 13, 2025 · Body · KS

I am writing to report a serious and recurring safety issue with my 2016 Ford Transit Connect. On four separate occasions, the rear sliding doors on both the driver and passenger sides have completely detached from the vehicle during the normal process of closing them. These incidents occurred without the application of any excessive force or unusual use. The doors unexpectedly slid off their tracks and fell from the vehicle, creating a dangerous situation. Each time this occurred, my family was left stranded, unable to complete our trip or return home safely. As a result of this repeated failure, I have avoided using one of the sliding doors for over a year out of fear that it was not properly re-secured and could fall off again. This issue represents a significant safety concern, particularly for families relying on this vehicle for daily transportation, and I believe it warrants immediate attention and investigation.

Filed Sep 1, 2023 · Body · CA

Recall Issue with Vehicle Door Latch and Delays in Repair - the federal safety agency Recall Number 21V376 To whom it may concern, I am writing to report a significant safety concern regarding my vehicle. Specifically, the driver's door latch is malfunctioning and no longer securely locks the door, rendering the vehicle undriveable. This issue directly aligns with the advanced recall notice identified as the federal safety agency Recall Number21V376 and Manufacturer Recall Number 21S24. To seek a resolution, I reached out to local Ford dealerships, but initially faced challenges in even having a conversation about potential recalls. Fortunately, Future Ford of Roseville accepted to inspect my vehicle and I delivered it to their facility on August 23rd, 2023. One of their service managers indicated that they should be able to address the problem, especially since my car exhibits the symptoms detailed in the recall notice. However, it's September 1st now, and my vehicle remains in their possession with little to no updates. The only communication I received was a work order summary. Troublingly, this document states: "FORD DECLINED AUTHORIZATION TO REPAIR AT THIS TIME" regarding the advanced recall. Attempts to discuss this update with the service manager, [XXX] , have been unproductive. She briefly left a voicemail without pertinent details and despite promising a follow-up call, failed to do so. Furthermore, I reached out to Ford corporate for clarity but to no avail. I've consistently received vague answers, with most indicating a lack of direction from Ford. This is both alarming and frustrating. I am at a loss as to why the dealership can't take an interim measure, such as replacing the defective door latch—which has been acknowledged to degrade over time—to temporarily remedy the situation. This could serve as a temporary solution until an official fix is determined. Attached is the aforementioned work order summary for your reference. I urge you to consider the safety implications of INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Filed Apr 20, 2022 · Body · MO

Driver-side cargo door does not latch correctly and will open while the vehicle is in motion. This happens at speeds below 20 mph as well as highway speeds. Because of the repeated pressure of the door flying open, the rail is now bent and the door will fall off when opened or closed. Not only is the cargo door opening a safety issue to others driving around me as things may fall out, but the door itself may come off and cause damage to those around me

Filed Apr 1, 2022 · Body · NJ

We have a 2016 Ford Transit Connect Van with 6,700 Miles. The Windshield come out loose and it could have been fatal to the life of passengers or others on the road. We went to the dealership and got to know that Ford is aware about it but is not covered. We are paying about $650 to glue the windshield back on the Van. We are paying this for the safety of the people. This could be dangerous and can lead to accidents or deaths on the road. Please address this with Ford since our concern is not being addressed by Ford or their dealership. Seems like they are waiting for a disaster to happen! Thank you.

Filed Apr 8, 2021 · Body, Visibility · 40,000 miles · NC

My vehicle has been at a ford dealership for more than 6 months for the federal safety agency campaign id: 20v260000 my glass is cracked. The dealership took my vehicle apart and then realized the replacement glass was broken. The dealership is unable to secure the glass to complete the recall. Ford states the glass is on indefinite backorder. Ford has proven they can not fix this vehicle recalll - I would like a buyback.

Filed Dec 14, 2020 · Body · 64,000 miles · CA

1. Panoramic roof glass panel improperly bonded 2. Door latchs improperly repaired

Filed Nov 30, 2020 · Body, Visibility · CO

2016 ford transit connect. Consumer writes in regards to panoramic roof safety recall. *ld the consumer stated that she was unable to get into contact with anyone to have the repairs completed.

Filed Jun 26, 2020 · Body, Electrical · 31,000 miles · CA

1. Stationary or in motion: the top of the front windshield seems to be losing its seal because when water is poured or when it rains, it enters the car and falls onto the dashboard. Also, the plastic box that stores the rear view window and which is attached to the windshield gets filled with rain and drips down the window. 2. In motion, on a gradual hill and up: from day one, the car would not shift up on a downhill, even a slight hill. It revs in the 2nd gear and rev until it would jump into third after revving in a lower gear for 2-4 minutes. I took it to 2 dealerships (one in tacoma, wa, and the other in marina ford) and they said they couldn't repeat the problem even though I had plenty of video of it. 3. Stationary or in motion: lcd screen sometimes stops responding for no particular reason. You have to turn car off and on again to get a response.

Filed Feb 10, 2020 · Body · 110,260 miles · AR

While driving down the freeway the stationary panoramic roof glass dislodged, went into the air and landed on the freeway in dramatic fashion without injury or killing anyone. The car behind me swerved to avoid the flying glass.