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2013-2021 Ford C-Max, Ford Edge and others recall: gear position indication (prndl)

Ford Motor Company reported this safety recall on June 10, 2022. It covers about 2,925,968 vehicles.

vehicles affected
2,925,968
reported
Jun 10, 2022
owners notified
Oct 27, 2022
related complaints
3,855

Power train: automatic transmission: gear position indication (PRNDL)

What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.

Recall number 22V413000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 3,855 complaints about transmission problems.

2015 Ford C-Max2016 Ford C-Max2017 Ford C-Max2018 Ford C-Max2015 Ford Edge2016 Ford Edge2017 Ford Edge2018 Ford Edge2016 Ford Escape2017 Ford Escape2018 Ford Escape2019 Ford Escape

Questions about recall 22V413000

Is there a recall on the 2013-2021 Ford C-Max, Ford Edge and others gear position indication (prndl)?

Yes. Recall 22V413000, reported on June 10, 2022, covers about 2,925,968 vehicles.

What is the fix for recall 22V413000?

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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