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July 23, 2024 Service bulletin

Certain 2018

Ford technical service bulletin 24B47 for 2019-2020 Ford F-150, 2020-2023 Ford Explorer and 2020-2022 Ford Escape and others.

Bulletin number
24B47
Component
Unknown or other
Summary
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.

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