2017 Ford Edge: complete transmission failure

Filed Aug 11, 2026 · Brakes, Engine · 50,000 miles · OH

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of the federal safety agency Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Filed Dec 31, 2025 · Transmission · 132,500 miles · AZ

The contact owns a 2017 Ford Edge. The contact stated that while the contact's wife was driving at an undisclosed speed, the driver noticed unusual sounds. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended while the RPMs increased. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the torque converter failure had caused the transmission failure. The contact was informed that the transmission needed to be replaced. The failure was related to the federal safety agency Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The dealer was made aware of the failure, but no assistance was provided. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 132,500.

Filed Dec 26, 2025 · Transmission · OK

I am reporting a repeated transmission failure involving my 2017 Ford Edge (VIN: [XXX] ). The vehicle has had multiple transmission replacements performed by an authorized Ford dealership (Barbara Dyson Ford). Each replacement has been faulty, and the most recent transmission is now failing again. The vehicle currently has worsening transmission issues, making it unreliable and unsafe to drive. The problem continues despite repeated repairs, indicating a pattern failure rather than a one-time defect. I rely on this vehicle to transport my child to ongoing medical and specialist appointments. Due to the repeated transmission failures, the vehicle cannot be depended on for essential transportation. I have contacted Ford Consumer Affairs but have received no resolution or follow-up. I am reporting this issue due to safety concerns and repeated unsuccessful repair attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Nov 30, 2025 · Transmission · CA

Transmission failed without notice. Required full replacement.

Filed Nov 3, 2025 · Acceleration, Engine · MA

Vehicle: 2017 Ford Edge Issue: Sudden loss of power / Transmission failure Safety Concern: Loss of acceleration at highway speeds Complaint Description: I am submitting this complaint due to a serious safety issue with my 2017 Ford Edge. While driving at various speeds, the vehicle began hesitating when I pressed the accelerator. While traveling on the highway, the car accelerated to approximately 60 mph and then suddenly dropped to around 40 mph, despite continued pressure on the accelerator pedal. The check engine light illuminated. I immediately took the vehicle to the dealership for inspection and was informed that the transmission had failed and required replacement. This is a major safety concern. The unexpected and uncontrollable reduction in speed while traveling on a highway created a dangerous driving situation for me and other motorists. A sudden loss of power like this can easily lead to rear-end collisions and serious accidents, especially in fast-moving traffic where other drivers have no warning and do not anticipate a vehicle rapidly decelerating. I believe this issue poses a significant safety risk and request that the federal safety agency investigate this problem to help prevent potential crashes and protect drivers and the public.

Filed Nov 8, 2024 · Transmission · VA

1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.

Filed Apr 8, 2024 · Engine · MI

Purchased [XXX] 2017 EDGE SEL AWD TWIN SCRL 2.0L ECOBOOST ENG. The FORD PREMIUM CARE plan was purchased for additional $2595.00. [XXX] with 54899k miles, check engine light appeared, the red wrench appeared on the MIL, cooling fan running on high and harsh shifting. Diagnosed with transmission failure and replacement, completed on [XXX] at PARADISE FORD IN COCOA FLORIDA. On [XXX] , 108746k miles the check engine light appeared on the dash. Diagnosed AT BILL MARSH FORD GAYLORD MICHIGAN as PO302 and PO316. Known TSB [XXX] 2.0L ECCOBOOST COOLANT IN CYLINDERS. running rough and shudder. DIAGNOSED AT SECOND DEALERSHIP ON [XXX] WITH SAME CONCLUSION. PO302 PO316. After checking the ECO system it was determined that #2 sparkplug was seized with coolant leaking into the cylinder. Plug was removed and replacement of long block recommended. After further investigation a known technical issue is present in that component, a class action law suit is pending, (Quill and Arrow Law) and a recall pertaining to the failure of 2.0L ECCOBOOST ENGINE. The car is no longer reliable for daily basic transportation unless the 2.0L engine is replaced. With only 108k miles on the car I feel another 100K miles is feasible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 25, 2023 · Transmission · CA

Due to faulting welding in the torque converter, the transmission failed and the car would shudder and disengage while driving. This problem was associated with a separate recall for the identical year, make and model vehicle where the torque converter failed and Ford Edge's from July 2017 to March 2018 were recalled: https://www.motorsafety.org/ford-recalls-vehicles-with-defective-torque-converters/ This vehicle was purchased in March 2017, so the recall should apply to earlier vehicles as this is a clear and present danger. A serious accident could result from the torque converter failing while the car is driving. Additionally, Ford refused to compensate me for my out of pocket repair costs. I strongly urge the federal safety agency to expand the recall and reduce a serious hazard to owners of earlier models.

Filed Jun 28, 2022 · Engine · NY

I have on my car for about a year now and when I first received it about a month into it I noticed this first issue. I would be driving and all the sudden I would loose acceleration. All dash lights that could come on did. This includes BLIS system failure. Transmission failure. Engine coolant temp failure. Traction control failure. Etc etc. The vehicle enters a limp mode I believe, and in doing so it very harshly shifts down through the transmission gears as I am slowing down. This happened a second time a month after the first incident as I was entering a highway between a bridge where I only had half my car width of space to pull over on both sides. In a blind bend, in a very dangerous place to pull over. I switched to 93 octane in hopes this would fix the issue, and for 6-8 months I haven't had that issue again. Until yesterday. I went to try to pass somebody in a passing zone when my vehicle did exactly as listed above. At this point I firmly believe it has something to do with the ECU, the brains of the car as I think this is the only thing that can tie all the errors together (it’s literally every warning I can think of). Ive taken it to Ford twice now for this issue, and will be inquiring about this again when I get my inspection on Saturday. They stated there is absolutely no data that points them anywhere when they check the stored codes. Even though there was a check engine light. This even further leads me to believe its an ECU issue, as it maybe errors out and is unable to store any codes. Over all its a serious safety issue that no ford dealer is able to diagnose for me. Googling leads me to the FordEdgeForum where other people are experiencing the same issue but without a full solution as its such an intermediate problem and cannot be easily duplicated.

Filed Nov 24, 2020 · Acceleration, Engine · 70,000 miles · FL

Happens every time I brake. Hitting the brake to stop engine shakes violently as I come to a stop. In addition to violent engine shaking the car is thrusting forward. I have to put my foot harder on the brake not to hit the vehicle in front of me. I will have to throw it in neutral to stop the shaking. In neutral the engine revs. When traffic begins to move I have to put it back in drive and hit the gas but then it lags severely. It won't go anywhere for multiple seconds before it finally takes off. That literally happens everytime I stop and go. If you are in park and have your foot on the brake too long before putting in a gear it stalls out. I have taken it to the ford dealership and opened a case with ford corporation who both deemed the vehicle unsafe, but neither want to take care of the issue. This issue has been going on for months. I've taken it to the ford dealership twice and ford has denied to assist with getting it fixed twice. There are so many unsafe 2017 ford edge transmissions. I wish they would have to pay for this. It's very scary to drive. My documents are in the ford computer system. They say the whole transmission locks up and rhe whole transmission needs replaced. I've almost been hit so many times pulling out because the car doesn't go.

Filed Sep 3, 2019 · Transmission · 67,032 miles · VA

Our 2017 ford edge experienced catastrophic transmission failure while driving - with absolutely no advance warning. The torque converter fell apart and the vehicle went from driving at speed to losing all momentum. If we had been in heavy traffic, someone could have been killed. Ford has identified this issue with 2017 ford edge vehicles. There was a recall in 2017 for this problem for vehicles built during the time period that ours was built, but according to ford, ours was not involved in that recall (nhsta id #18v390000). In 2018, ford added a recall on 25 additional vehicles because they found that more defective transmissions had been installed than initially thought (nhsta id#17v427000). Ours was also not one of those identified. Our vehicle had 67,032 miles when the torque converter failed in exactly the fashion described in the recall. Ford refused to cover the repair as the vehicle was past the warranty mileage and ford wanted close to $5,000 to repair the transmission on this two year old vehicle. I am certain that this issue is the exact issue that affected vehicles manufactured during the same time frame with exactly the same transmission. The service manager at the dealership I was towed to agreed that I had the exact same issue as was identified, but told me there was nothing they could do to escalate the concerns I had. I am convinced that ford is downplaying the number of vehicles affected and am certain that this will impact more 2017 ford edge vehicles. I have repeatedly reached out to ford and they refused to even open a case in to my concerns. My vehicle was towed to ted britt ford in chantilly va (703‑673‑2300). They were of absolutely no help in addressing any of my concerns, but should be contacted to confirm that the issue was just as described in the recall. This is an issue that can have life threatening consequences.