Vehicle shuddering and bucking when driving at speeds from 0-60mph. Hard shifting from 2nd to 3rd gear. Ford has TSBs about this known issue in 2019-2022 Ford Edges but will only repair if under warranty or customer pays for it. Can result in premature transmission failure if not fixed early. Had Ford dealer diagnose issue and was told it is the torque converter that is bad. 65k miles on vehicle.
2019 Ford Edge: complete transmission failure
100 of the 777 complaints about the 2019 Ford Edge describe complete transmission failure.
- owner complaints
- 100
- of this car's complaints
- 13%
- typical repair cost reported
- $9,000
- typical mileage
- 104,000
- recalls
- 1
Complete transmission failure by model year
What owners say
I own a 2019 Ford Edge Titanium with approximately 116,000 miles. My transmission recently experienced a catastrophic failure without any prior warning or indication of a problem. I have been extremely happy with this vehicle, and the engine and other major components remain in excellent condition. Unfortunately, the transmission failure has made the vehicle unusable and created a significant financial burden. I understand that Ford has issued technical service bulletins concerning internal transmission problems in certain 2019 Ford Edge vehicles, including TSB 26-2171. However, my VIN was outside of the of the earlier recalls where there was a known problem that caused loss of transmission fluid.
2019 Ford Edge SEL internal torque converter shutters at 25-60miles an hr. Took to ford garage varied that it is the torque converter is bad with metal in transmission pan guild. Extended warranty called they only want to put a used transmission in with 45000 miles on it when my car only has 57000 miles and when I bought it in 02/12/22 it has 26,231 miles on it . It is known to have this problem with transmissions for that yr . There should be a recall on it since so many people that have reported this to ford . So now I have to come up with around $2000.00 for a new transmission bc warranty company refuses to pay for a new transmission . Contact ford about this and lady told me I’ll just have to pay out of pocket then bc they can’t help me. It’s not right I paid for extended warranty should be able to have new one
Per dealership at 69,000 miles, need to repair torque converter and planetary assembly or replace transmission
In late August 2026, I was driving my 2019 Ford Edge SEL (2.0L EcoBoost, AWD, 8F35 8-speed automatic) at approximately 100,085 miles with my young son as a passenger. After coming to a normal stop at a stop sign, the vehicle would not engage any gear when I attempted to pull away. It rolled in neutral, with no drive power, approximately 150 feet past the stop sign before coming to a stop. The rotary shifter then automatically returned itself to Park. The wrench and check engine warning lights were illuminated. From that point on, the transmission would not engage any gear, including Neutral. Every time I tried selecting a gear, the shifter automatically returned to Park. The vehicle was completely immobilized and had to be towed home, and later towed to a Ford dealership. Since the day I purchased the vehicle, it exhibited transmission shudder at speeds below approximately 30-35 mph, a condition documented for this model year in TSB 25-2154, as well as occasional rough shifting at random times with no consistent pattern. The dealer service center the vehicle is currently with diagnosed the failure and recommended a transmission replacement, quoting $6,957.94 for parts and $3,325 for labor + taxes/fees for a total of $11,015.62. This was a sudden, complete loss of motive power while pulling away from a stop with a child in the vehicle. Had it occurred while crossing an intersection or merging, a collision could easily have resulted. The 8F35 transmission in 2019 Edge vehicles has multiple related service bulletins and recalls, including TSB 19-2213, TSB 25-2154, and Safety Recall 20S49 (start/stop accumulator issues that can progress to loss of transmission function). My VIN shows no open recalls. I am filing this complaint because a complete loss of drive at approximately 100,000 miles, occurring immediately after a stop, suggests a defect that the federal safety agency should evaluate across this transmission population.
Replaced transmission in April 2025. On 9/14 error messages displayed powertrain failure. 9/15 car would not reverse. At shop pending diagnostic
Transmission failure, specially torque converter. It's my primary vehicle and my children and I are at risk daily due to delay in the system when accelerating and shuddering. You can't accelerate quickly because the car can't keep up. There is the chance of complete failure while driving putting others and myself at risk of an accident. Due to overheating elements an engine fire is also a valid concern. Other components have started to go bad on the vehicle after this. Problem was reproduced with a service agent at the dealer. The dealer scheduled an in depth transmission study. It found a failing torque converter. The dealer and service team have inspected it and determined it needed replaced. PARTS ARE BACK ORDERED DUE TO THE INFLUX OF THIS BEING A KNOWN ISSUE CAUSING SAFETY ISSUES FOR MANY EXPECTED TO CONTINUE DRIVING THE VEHICLES INCLUDING MYSELF BECAUSE IT'S MY PRIMARY VEHICLE. Today is September 16, it was diagnosed and parts ordered September 8. Parts may not even be available until October 5, that's if they are no longer back ordered. That doesn't include the time it takes the dealer to get your repairs scheduled. Best case scenario it's fixed before winter. Worst case it leaves our family hurt, stranded, or with other compiling issues. No warning for this issue.
-took my vehicle into the dealership after it left my wife and kids stranded in the middle of the highway. Codes came up as a transmission problem. Took it to the dealership and they said it needs a whole new transmission. Car only has 115k miles. Transmission fluid has been replaced 2 times. Dealer has confirmed and diagnosed the issues.
My wife was driving her 2019 Ford Edge Titanium when the transmission started to shudder and clunk. Then the car completely shutdown in the middle of a busy intersection. This transmission failure at such a low mileage (less than 70,000 miles) is unacceptable and the risk of losing control of the car poses a safety concern.
Transmission. Dealership service department stating torque converter internally failed. Need a new transmission or rebuild. The car is shuddering, does not take off smoothly, and jerks when accelerating and turning.
Transmission began to jerk at about 40 mph. Dealership said I needed a new transmission. There was a warning light came on teice and disappeared after I shut the cat down and restarted it.
The transmission went out on my 2019 Ford Edge. It is available for inspection upon request. My safety was put at risk because it started to break down in the middle of a busy road. I was lucky that the parking lot I needed to go to was just a little bit farther up the road. The problem was confirmed by the Kia of Abilene Dealership service center. They were the only ones to look at it due to it not being drivable. I had to tow it to them. There were no warning lamps or messages. The only “symptom” would have been that it started jerking slightly while driving a couple months prior, August 2025, to the transmission going out. The car broke down in October of 2025. There was no check engine light appearing, and the device they attached to my car did not show any codes that something was wrong.
Service bulletins that may apply
- This bulletin supersedes 26-2171
- This bulletin supersedes 26-2194
- This bulletin supersedes 25-2627
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
- This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the...
- This article supersedes TSB 24-2386 to update the Service Procedure and Part List
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- Risk
- Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S49.
Recall number 20V550000 · Recall details
Questions about the 2019 Ford Edge transmission failure
Is complete transmission failure a common problem on the 2019 Ford Edge?
100 of 777 owner complaints about the 2019 Ford Edge (13%) mention complete transmission failure. The model year with the most reports is 2019.
How much does it cost to fix complete transmission failure on the 2019 Ford Edge?
Owners who mentioned a price put the repair at about $9,000 (median of 22 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2019 Ford Edge?
There is 1 recall and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford Edge
Jerking 162Shudder 141Check engine light 82Hesitation 65Stalling 55Overheating 45Slipping 38Fire or smoke 37Engine failure 33Loss of power 26Harsh shifting 25Misfire 18Backup camera 17Sunroof shattered 17Seat belt 14Won't shift 12Adaptive cruise 9Start-stop 8Grinding brakes 7Lane assist 6Collision warning 5Sudden acceleration 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Ford Edge?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history