My 2019 ford edge has a powertrain malfunction and it states to seek the dealership immediately! The suv is swaying badly and the auto start/stop components scares me whenever restarts and there is a burning smell- its nearly causing me to lose control once it restarts.. please help im affraid to drive it. This is my only means of transportation and i am dissabled.
2019 Ford Edge: start-stop system problems
8 of the 777 complaints about the 2019 Ford Edge describe start-stop system problems.
- owner complaints
- 8
- of this car's complaints
- 1%
- recalls
- 0
Start-stop system problems by model year
- 20201
- 20198
- 20172
- 20131
- 20122
What owners say
The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging
2019 Ford edge 40000 miles and has shuttering and jerky shifting below 30mph. Dealer says torque converter is bad also auto start stop not working. Car is well taken care of and garaged. This seems to be common issues with this model and year vehicle should be a recall
I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8F35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto Start/Stop accumulator switch no longer functions. These issues directly match the conditions described in Technical Service Bulletin 21-2081 and Safety Recall 20S49, yet my VIN is not included in the Safety recall because the part was not assembled at the Oakville plant. I strongly believe this exclusion is unfair and irrelevant—my vehicle has the same defective part and is experiencing the same failures. Ford now recommends replacing the torque converter because the lock-up clutch broke apart, which means metal debris already entered the transmission. This is not a minor issue, and I do not want a temporary or partial fix. I am requesting a full replacement of the transmission—not a refurbished unit—as this damage is systemic and not my fault. These problems have created unsafe driving conditions and have already cost me approximately $7,000 in repairs. I’ve paid $1,300 out of pocket, and while Ford has offered about $2,700 discount, I am still left with about $4,000 balance for a defect I did not cause.
Vehicle fails to utilize auto stop/start. Vehicle engine light comes on and off constantly. Vehicle hesistates, jerks forwards, sputters, and does not gain speed properly at any given time. Vehicle was looked at off an on for over 4 years by north brothers ford of michigan. They said on mutiple occasions car is fine and all symptoms are normal even as 4 other cars were brought in and again they said this was all normal. All of this off and on from about year 1 of purchasing vehicle till now (7/30/2025) and problems are still on going. Transmission has been rebuilt, oil changes regular, tune up performed. Coils replaced on prior services due to issues noticede by maintenance team.
The contact owns a 2019 Ford Edge. The contact stated while driving approximately 10 - 40 MPH, the vehicle was shuddering and there was a grinding sound while turning to the left or the right. The contact was informed by his wife that the Auto START/STOP was not functioning properly, and while the vehicle was stopped, the vehicle remained running. The dealer was not contacted. The contact discovered Technical Service Bulletin: 21-2389; however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
I bought a brand new 2019 Ford Edge with 11 miles. I have serviced it regularly with no issues. On 11/8/2022, I was sitting at a stop light and had the automatic start/stop mode engaged when another car rear ended me at high impact while they were on a cell phone. It did extensive rear damage. Including needing new exhaust system. When driving my vehicle to the Ford collision center, I noticed a jerking motion when going from stop or slow mode to start. They diagnosed it as a torque converter and stated I needed a new transmission. When filing with insurance it wasn’t covered because Ford stated they couldn’t confirm it was accident related. 1st… it coincided with accident and written documents support the filed complaint when brought straight from accident. Documentation also supports regular services and no issues as late as three weeks prior to accident. I inquired to rear impact causing gears to shift or slip while in the auto start/ stop mode? No one could answer my question. My car was at 70,000 miles at the time of the accident. I feel that this is something to look into and consider. This impact did in fact cause some issue with the transmission slipping and has something to do with the Siri start stop mode. No brand new regularly serviced vehicle should need a new transmission at 70,000 miles.
Vehicle automatically shifts into park at times, normally at stops when the automatic start/stop function is on. Sometimes the vehicle has to be restarted.
Service bulletins that may apply
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Various connectivity concerns with The Ford App Lincoln App including but not limited to: missing...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black...
- Noise from the rear of the vehicle while approaching the vehicle or prior to starting engine
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Condition of missing authorization, command and control, battery charging details or phone-as-a-key setup...
Related recalls
No recalls on record for this model year.
Questions about the 2019 Ford Edge start-stop
Is start-stop system problems a common problem on the 2019 Ford Edge?
8 of 777 owner complaints about the 2019 Ford Edge (1%) mention start-stop system problems. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Ford Edge?
There are 0 recalls and 56 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford Edge
Jerking 162Shudder 141Transmission failure 100Check engine light 82Hesitation 65Stalling 55Overheating 45Slipping 38Fire or smoke 37Engine failure 33Loss of power 26Harsh shifting 25Misfire 18Backup camera 17Sunroof shattered 17Seat belt 14Won't shift 12Adaptive cruise 9Grinding brakes 7Lane assist 6Collision warning 5Sudden acceleration 5
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