At low speed, the transmission does not shift smoothly. Upon further acceleration past 40 mph, it continues to operate in normal fashion
2019 Ford Edge: stuck in gear or won't shift
12 of the 777 complaints about the 2019 Ford Edge describe stuck in gear or won't shift.
- owner complaints
- 12
- of this car's complaints
- 2%
- recalls
- 1
Stuck in gear or won't shift by model year
What owners say
The vehicle has experienced transmission issues. I received a powertrain malfunction light in August, and the car suddenly had trouble shifting in low gears resulting in jerking. When driving, it continued to have issues. Then, it wouldn't go into reverse and the jerking increased before having it towed to get evaluated. There were no signs and it appears that MANY of these transmissions are reported to have issues.
Our Edge titanium had been experiencing intermittant hesitation and shuttering on acceleration and decelleration for 3 or 4 weeks. The car has 105,000 miles on it. During this time frame the spark plugs were changed, the trans fluid was drained and replaced twice and an additive (Shutter fix) was put in. The shuttering and hesitation was becoming more frequent despited completing all of the reccomendations from a local mechanic. On XXX my wifte was diving home, when he slowed down to exit the hwy to enter the subdivision, the transmission just disengauged and an erro code appeared P07E6. (Stuck in Park) service soon. She had enough momentum to barely exit off [XXX], if there was on coming traffic she would have been a sitting duck. Se shut the car off and let it sit for a couple of minutes and the restarted it and headed the 2 blocks home. I Immediatly took it to the dealer. The got the code and said it indicated a Park Pawl failure. They said it must be sticking and the computer thought you were in park when you were driving so it shut things down. The dealer says he has had to replace several of these 8 speed transmissions at an out the door price of $11,000. He says if he can rebuild it, it might only be $7,500. Most mechanics in Spearfish say they have heard there are problems with the 8 speed transmission. I believe failing at 104,000 miles is a sign of a bad product. And this faulty Park Pawl is a safety hazzard that may get someone killed if it shuts down with on coming traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Bought a used 2019 Ford Edge, and transmission had issues within 2weeks of minimal operation!! Transmission slippage, does not go into gear or has a long pause going into gear (even right from park). VERY HARD shifts in lower gears upon upshift AND downshift. Also, gets worse the longer you drive it. It jerks, bucks, lurches, snaps your neck forward or backward, or does not go at all!! After this happens for a few minutes, it wouldn't even go into reverse!! That's just TRYING to drive it. As you might imagine, it's quite difficult to concentrate on road signs, hazards, pedestrians, and other cars whilst you're trying to drive this thing!! How could FORD possibly even think this is a safe vehicle!!
Car will not shift and shutters, this is putting myself and others at risk. The problem was confirmed by a dealership. There is now a check engine light in the vehicle
Vehicle would not go into reverse suddenly when leaving parking lot, when putting in drive it would jerk forward, yellow tool light came on. Took to dealership immediately and they claim transmission is gone. Ford extended warranty wants a full tear down to rebuild
Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode
The contact owns a 2019 Ford Edge. The contact stated that while shifting gear or during acceleration, there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving 55 MPH, the vehicle stalled, and the contact was forced to pull over. Upon restarting the vehicle, the transmission warning light illuminated. The contact drove in LIMP Mode to an independent mechanic and was informed that the transmission needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the federal safety agency Hotline to report the failure. Upon investigation, the contact discovered the federal safety agency Campaign Number: 20V550000 (Power Train); which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.
Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed.
Vehicle is a 2019 Ford Edge SEL Ecoboost. Service Engine light illuminated. Trouble code (DTC) reported is P0741 indicating the Torque Converter is stuck. Online research indicated this is a commonly reported problem described in Ford SSM 49345. This was confirmed by a local transmission specialist (AAMCO). My vehicle is low miles (42k) but 4 months out of the 5 year powertrain warranty. The problem has not yet been repaired. [XXX] Left unrepaired, the issue can cause a full transmission failure. If driving at high speeds when such a failure is detected the car can go into "limp mode" (a sudden slow down of max speed) which could be dangerous to the driver and other motorists during highway driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When decelerating on an interstate offramp we felt/heard a hard down shift. When we accelerated form a dead stop there was a scraping sound. Reaching a parking lot we attempted to shift to park at which time we received a short message, the shift knob vibrated and the vehicle would not shift to park. After a second attempt the vehicle did shift and I was able to turn it off. After calling the Dealer we attempted to return home (<5 miles), the transmission would not shift into park. After turning the vehicle off and back on it would and we were able to drive home with the scraping sound noted in low gear. Vehicle was towed to dealer where it was determined the transmission (8F35) had free metal in it (no source determination) indicating a catastrophic failure and replacement was required. I am concerned that if such a failure occurred at high-speed loss of control could result in a serious accident with property damage and physical injury from a collision. The vehicle had under 100,000 so the transmission should not have failed in this time period. Cost of repair was $8,584. It is my understanding this is a new model (8F35) transmission and research identifies other incidences of the transmission failing between 60,000 and 100,000 miles. When asked, Ford refuses to admit there is any design flaw in the transmission or offer corrective action.
While driving at approx. 10 MPH through a parking lot, my vehicle ignition turned off for no explainable reason. Additionally, the instrument cluster went completely dark (no power). I did note that the center auxiliary display remained lit. Once the vehicle coasted to a stop, I attempted to restart the vehicle, at which time it did start, however it was in limp mode. I drove it home (1.5 miles) and turned it off. When I went to take it to the dealer the next morning, the vehicle started and operated normally. The ford dealer (el cajon ford) had the vehicle for 3 days, and was unable to identify the issue (no dtcs code). I was able to locate the examples of identical issues online, within a number of owner blogs. When contacting ford, I was told there was nothing they could do, because they were not able to identify the problem. I am concerned that someone will not be in a safe place when this issue happens, and could potentially suffer injury or death. This vehicle has a manufacturing issue for which the manufacturer is unable to diagnose and resolve.
Service bulletins that may apply
- This bulletin supersedes 26-2171
- This bulletin supersedes 26-2194
- This bulletin supersedes 25-2627
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
- This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the...
- This article supersedes TSB 24-2386 to update the Service Procedure and Part List
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events
Related recalls
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- Risk
- Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S49.
Recall number 20V550000 · Recall details
Questions about the 2019 Ford Edge won't shift
Is stuck in gear or won't shift a common problem on the 2019 Ford Edge?
12 of 777 owner complaints about the 2019 Ford Edge (2%) mention stuck in gear or won't shift. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2019 Ford Edge?
There is 1 recall and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ford Edge
Jerking 162Shudder 141Transmission failure 100Check engine light 82Hesitation 65Stalling 55Overheating 45Slipping 38Fire or smoke 37Engine failure 33Loss of power 26Harsh shifting 25Misfire 18Backup camera 17Sunroof shattered 17Seat belt 14Adaptive cruise 9Start-stop 8Grinding brakes 7Lane assist 6Collision warning 5Sudden acceleration 5
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