The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
2013 Ford Edge: fuel pump failure
6 of the 2,448 complaints about the 2013 Ford Edge describe fuel pump failure.
- owner complaints
- 6
- of this car's complaints
- 0%
- typical mileage
- 100,000
- recalls
- 1
Fuel pump failure by model year
- 20221
- 20202
- 20191
- 20182
- 20174
- 20162
- 20153
- 20143
- 20136
- 20122
- 20111
- 20104
- 20082
- 20071
What owners say
The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and ABS warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and ABS warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
Tl* the contact owns a 2013 ford edge. The contact stated that the vehicle was leaking fuel. The vehicle was taken to raymond chevrolet (118 il-173, antioch, il 60002, (800) 989-5939) where they stated there was a lifetime warranty on the fuel pump module, filler hole, and fuel tank, which were replaced. After the repair, the fuel gauge failed to provide accurate readings. The vehicle was taken back to the dealer, which resulted in a dispute about whether or not the fuel gauge indicator was damaged by the mechanic. The dealer threatened to charge the contact for the repairs. The manufacturer was not contacted. The failure mileage was 220,000.
As I was driving to work, my vehicle stalled on the highway. Without any check engine light or sounds the gas pedal didn't have anything to it, it just went all the way down and then died. The engine would turn, but it's as if gas wasn't getting to the engine and it wouldn't start. I tried a couple times to start it, no success. Still no warning lights. As the tow company was on the way, about 20 minutes later, I tried again and it started. As if nothing was wrong. No vehicles were behind me to hit me when it died and I was able to steer to the shoulder. I went to ford service later on and I was told that since none of the warning lights came on there more than likely is not a code to diagnose the problem, but it sounds like the fuel pump. I now drive the vehicle hoping it doesn't happen again. There is a recall on 2013 ford edge fuel system, but mine is not one to be recalled.
When the problem started about 1 1/2 months ago, I would be driving and the car would simply begin slowing down until it was stopped, no matter how much gas I tried to give it. After this happening 2 times and the check engine light coming on, I took it to the dealership and they said the fuel pump was faulty and changed it. I got the car back approx. 2 weeks ago. Last friday, 10/6/17, I was on my way home from work and the same thing again, expect this time, the autotrain error (a wrench) came on, as well as the check engine light. It stopped 3 times on the way home - each time I pulled over (as well as I could), turned the car off and recranked it. Each time I would turn the car off and recrank it, the warning lights would go off and then come back on as soon as the car lost power again. I finally got it home. My husband decided to put a new battery in (since I'm also having problems the door open alert - another story). After putting the battery in, he drove it around for 30 minutes or so with no problems. It worked fine all weekend. The following wedn., 10/11/17, I was on my way to work and was in the middle of an intersection when it suddenly lost power again - engine still running, but nothing happening when I pressed the gas and the autotrain & check engine light came on. I almost got hit by another car. I finally was able to pull over, turn it off and let it sit for a minute and then came on to work with no more problems. It's terrifying not knowing when it's going to suddenly lose power. I searched the internet & discovered there are many people reporting this same problem & have been told its a problem with the throttle body. I'm taking it back to ford this evening. If more than a few people have reported this, this issue needs to be fixed by ford. Someone is going to get hurt.
In view of all the cars being recalled for failure of what would appear to be relatively simple devices, it occurs to me that I should report this incident, in case there have been other reports of the same problem. While driving in light traffic on a four-lane divided city street in atlanta, ga, on 3/17/13, a sunday afternoon, without warning of any kind, the engine suddenly stopped. Of course, I had no power or power steering, but fortunately I was able to get the car over to the shoulder safely (fortunately there was a shoulder). The ford emergency road service sent a tow truck, which towed the car to the nearest ford dealer. The next day the dealer's service dept. Found that the fuel sender had become detached from the fuel pump. Of course, without fuel, the engine stopped. They re-attached the sender, and I have had no further problem. Everything was handled promptly and properly by ford. There was no charge, of course, as the vehicle was still under warranty. However, had this failure occurred just five minutes earlier, I was in the inside lane of a busy interstate highway (I-285) going 70 MPH. I can't imagine how I would have been able to navigate the car to safety across four lanes of traffic with no power - or else stop in the inside lane I was in and pray I didn't get hit before the tow truck came. A simple solution to a potentially deadly problem. I doubt that any routine testing or maintenance would have revealed this potential detachment. It would appear that there is a potential flaw in the way these vitally important parts are attached. It seems to me that this potential bears investigation by the fhtsa. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Service bulletins that may apply
Related recalls
Fuel system, gasoline
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
- Risk
- A fuel leak in the presence of an ignition source may result in a fire.
- Remedy
- Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1‑866‑436‑7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V‑438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
Recall number 14V002000 · Recall details
Questions about the 2013 Ford Edge fuel pump
Is fuel pump failure a common problem on the 2013 Ford Edge?
6 of 2,448 owner complaints about the 2013 Ford Edge (0%) mention fuel pump failure. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Ford Edge?
There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Edge
Door locks 381Brake failure 109Battery drain 91Spongy pedal 88Check engine light 82Loss of power 77Stalling 77ABS 74Backup camera 69Headlights 45Grinding brakes 26Fuel smell 23Jerking 22Hesitation 18Sunroof shattered 16Fuel leak 14Screen failure 14Wipers 13Won't shift 12Won't start 11No deployment 10Engine failure 10Fire or smoke 10Key fob 10Overheating 10Sudden acceleration 8Warning lights 8Adaptive cruise 7Shudder 7Steering lock-up 7Oil consumption 6Power steering loss 6Slipping 6Transmission failure 6Collision warning 5Fuel gauge 5Misfire 5
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