I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."
2013 Ford Edge: engine overheating
10 of the 2,448 complaints about the 2013 Ford Edge describe engine overheating.
- owner complaints
- 10
- of this car's complaints
- 0%
- typical mileage
- 122,000
- recalls
- 0
Engine overheating by model year
What owners say
On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.
Water pump failure coolant leaking out of it Was driving at 10mph in parking garage when temperature gauge went to hot on cluster instrument everyone was ok had have had vehicle for about a month before breakdown private dealer did say there were no issues car has not been checked by a certified dealership.
coolant leak from water pump
Put car in for regular service, and to investigate burning smell and transmission slippage. Mechanic found that the Power Transfer Unit (PTU) was completely filled with a paste-like sludge. (he has pictures) Mechanic says that the PTU is too close to the catalytic converter, therefore overheating the PTU and literally boiling the transfer fluid. He was able to clean the module, but says there's still a leak around the PTU seal. The work required to replace the seal, would also merit replacing the PTU. BUT, this is a $800 part! The safety risk would have been my transmission completely seizing up and causing an accident due to mechanical failure. The vehicle has had all of it's regular and milestone service work performed. No warning lights went off. I'm on borrowed time with this part and/or new transmission. Will there be a remedy to prevent this in the future?
The contact owns a 2013 Ford Edge. The contact stated that upon coming to a complete stop, the temperature gauge indicated that the vehicle was overheating. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number:Â 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 122,000.
Brakes not working properly. Had brakes repaired. Attached invoices for over $2000. Brakes still overheating, smells like the car will catch fire, engine lights come on, too hot to even switch in gear, car not drivable now. Now I'm told it is a problem with ford parts abc control 2c219 and abc hydraulic 2c215. I'm also told the part is on backorder and is not available.
Vehicle was driven short distance in town (less than 10 miles in 10-20 degree weather), no warning lights no overheating or smoke. 10 minutes after car was parked and shut off, car ignited in driveway in engine. Oil had never even been changed since bought used from dealer a few months prior; had put on less than 2000 miles since purchased. Total loss.
On wednesday, january 9, 2019, my 2013 ford edge reported an "overheated coolant" message and within 2 seconds the engine light appeared, the car immediately lost the ability to accelerate and began decelerating while driving at 45 MPH on a busy road during night time rush hour traffic. This endangered my safety and the safety of other motorists that had to quickly avoid hitting my car. I had the car towed to apple ford dealership in columbia md and the technician informed me the internal water pump had failed that directly impacted the car performance issues and the grinding noise. To fix the water pump, he stated it would take 17 labor hours to repair it due to how ford designed the water pump behind the engine. Also, this repair is causing engine problems. Bottom line here is that this flawed designed is a safety issue and ford should recall the ford edge to fix this water pump problem before someone is seriously injured or dies.
Engine light went on and coolant high temperature said on the dashboard. My wife was able to drive it home and I check the engine coolant reservoir and found it empty. I went and got my flashlight and saw coolant leak under the engine where the engine base cover is. I called the dealership and spoke to my salesman andrew and he advised me to purchase a coolant at autozone and keep the receipt and bring the car to the dealer first thing in the morning so they could have it check. I am just very disappointed due to the car has barely broken in 744 mile only and just 3 weeks old and I am getting this kind of problem. I hope this is the first and last of my problem with ford.
Service bulletins that may apply
- These SKUs are Exhaust Manifolds with Catalytic Converters
- Ssm 47948 - 2010-2019
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related...
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine...
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
- 49 cfr
- Ford/lincoln: when climate control system is in recirculation mode, an exhaust odor, like sulfur, is...
- Ford: the outboard right hand cylinder head to block tofront cover t joint is leaking engine oil
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Edge overheating
Is engine overheating a common problem on the 2013 Ford Edge?
10 of 2,448 owner complaints about the 2013 Ford Edge (0%) mention engine overheating. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2013 Ford Edge?
There are 0 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Edge
Door locks 381Brake failure 109Battery drain 91Spongy pedal 88Check engine light 82Loss of power 77Stalling 77ABS 74Backup camera 69Headlights 45Grinding brakes 26Fuel smell 23Jerking 22Hesitation 18Sunroof shattered 16Fuel leak 14Screen failure 14Wipers 13Won't shift 12Won't start 11No deployment 10Engine failure 10Fire or smoke 10Key fob 10Sudden acceleration 8Warning lights 8Adaptive cruise 7Shudder 7Steering lock-up 7Fuel pump 6Oil consumption 6Power steering loss 6Slipping 6Transmission failure 6Collision warning 5Fuel gauge 5Misfire 5
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