The panoramic sun roof exploded while going down the highway sending glass flying in the air. The sunroof shade was not open so the driver and 2 infants in the back seat were not injured. I contacted Ford Motor Company and was given a case number CZH-03059174. They directed me to turn it in to my insurance company which I did not do. I took the vehicle to the body shop, they found a replacement and installed it for less than my insurance deductible.
2013 Ford Edge: sunroof shattered
16 of the 2,448 complaints about the 2013 Ford Edge describe sunroof shattered.
- owner complaints
- 16
- of this car's complaints
- 1%
- typical mileage
- 53,000
- recalls
- 0
Is there a fix? 7 service bulletins cover this area of the car. See below
Sunroof shattered by model year
What owners say
While driving on the highway less 60 MPH my sunroof exploded and glass shattered everywhere. I had my child in the carseat while this happen. There nothing that I heard or visible that hit it. So now im trying to get it replace and the dealership need to order the glass and I need to wait. I found other report online about this hapening to the same model but theres no recall. But other recall for other ford model and year having this same issue.
Panoramic Sunroof Broken, Glass stuck open, Paid to have it closed. Can not find a dealer or body shop willing to fix to re-open the sunroof
The sunroof rails guides broke and its not being hold by the rail guides. The broken pieces are just floating free. Feels like if i take highway the paranomic glass will swing open and cause an accident. Im really concern for my family or any passanger. I believe its a default from ford for not being well engeneeeed.
My 2013 ford edge has the sunroof rails broken . i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.
For no reason the glass sun roof on our 2013 ford edge exploded to day while driving on the hi way nothing hit the glass the sound mad me lose control for I few seconds I called ford dealer to see if there was a recall they said no the car is out of warranty I see this is a problem with sun roofs from 2008 to now with ford edge and other auto
Was driving at about 55 miles per hour when what sounded like a shot gun went off my panoramic sun roof exploded. All around the outside permeator middle had a hole
Sunroof spontaneously shattered. We were going 70 miles/ hour on the freeway when it exploded out of nowhere. Both driver and passenger threw our arms over our head because it sounded like our car had been shot at. The car swerved into other lanes of traffic. Most of the glass stayed but we had large chunks fall into the car cabin. There was also lots of fine pieces of glass falling into the car. We had a 1 year old in her carseat that had glass falling on her head. We didn't dare drive anymore, trying to avoid the glass caving in, and pulled off at the next exit.
While driving on hwy 2 in wenatchee, wa at 5pm on october 2, 2019 my sunroof exploded. The sunroof was closed at the time. There were no overpasses or cars near me when this happened. The weather was partly cloudy and around 72 degrees. I was driving approximately 60 MPH.
Driving down the 78 freeway in my 2013 ford edge sport when my glass panoramic rooftop violently exploded sounding like a gun going off in my car. Luckily when I swerved in fright no one was next to me so no one got hurt including me but it was very scary.this happened on march 21 2019. It is a very expensive fix for something that should not happen and not under warranty. I took it to the dealership the same day and they wanted me to go through insurance to have fix. I am scared it will happen again.
I bought my ford edge from a dealership and 4 days after having it I was driving on a highway in the rain and the back sunroof shattered for no known reason. I took it to a ford dealership and they said it's inconclusive to why it broke
While traveling on highway at approximately 60 MPH, the panoramic sunroof exploded. Nothing hit the roof prior to it shattering.
Service bulletins that may apply
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year...
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
- Door ajar lamp illuminated with all doors closed
- 49 cfr
- Lincoln/ford: when all the doors are closed, the lamp for door ajar, is illuminated
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Edge sunroof shattered
Is sunroof shattered a common problem on the 2013 Ford Edge?
16 of 2,448 owner complaints about the 2013 Ford Edge (1%) mention sunroof shattered. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2013 Ford Edge?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Edge
Door locks 381Brake failure 109Battery drain 91Spongy pedal 88Check engine light 82Loss of power 77Stalling 77ABS 74Backup camera 69Headlights 45Grinding brakes 26Fuel smell 23Jerking 22Hesitation 18Fuel leak 14Screen failure 14Wipers 13Won't shift 12Won't start 11No deployment 10Engine failure 10Fire or smoke 10Key fob 10Overheating 10Sudden acceleration 8Warning lights 8Adaptive cruise 7Shudder 7Steering lock-up 7Fuel pump 6Oil consumption 6Power steering loss 6Slipping 6Transmission failure 6Collision warning 5Fuel gauge 5Misfire 5
VIN decoder
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