2018 Ford Edge: sunroof shattered

Filed Feb 18, 2026 · Visibility · 119,000 miles · MN

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

Filed Sep 12, 2022 · Visibility · 42,000 miles · NY

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time.

Filed Jan 20, 2022 · Visibility · WA

My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!

Filed Jul 29, 2021 · Visibility · 68,000 miles · FL

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 50-55 mph, the contact heard a loud explosion. The contact pulled over and checked outside of the vehicle but did not see any damage. The contact restarted the vehicle and started driving and heard wind inside the cabin of the vehicle. The contact pulled over and inspected the vehicle and became aware that the sunroof glass had shattered. There was no impact to the sunroof that could have caused the sunroof to shatter. The dealer was made aware of the failure and provided the contact an estimate for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. The VIN was unavailable.

Filed May 19, 2021 · Visibility · PA

Sun/panoramic glass roof shattered for no reason.

Filed Mar 11, 2020 · Electrical · 7,500 miles · CA

2018 ford edge- it sounded like a bomb exploded and the whole sunroof shattered I asked for help from the dealer dch ford in thousand oaks and they sent it to ford and ford said that it is not warrantied. I see many other complaints on this topic so I wish we all could get some help.

Filed Jan 6, 2020 · Body · 7,300 miles · TX

The moonroof in the ford edge will explode when driving more than 65mph down the highway. I have only had this car for 6 months and my roof exploded on me on the way home and of course it's not covered under any warranty. I can't imagine if there was kids in the car and the moonroof was open. I'm not the first person this has happen too. This roof needs to be recalled.

Filed Jul 28, 2019 · 6,500 miles · WI

On july 12, 2019 I was driving my 2018 ford edge that I purchased on september 3, 2018, 75 MPH on the interstate and my panoramic sunroof exploded. There were three adults in the car and fortunately, no one was injured, but were showered with pieces and shards of glass, especially the passenger in the back seat. Through conversations while recalling the incident amongst the three of us, there was a loud pop and then it shattered. To our best knowledge, nothing hit the sunroof. I had to have my vehicle towed as there was so much glass that it was not safe to drive. The first dealership told me that due to scratch on sunroof and the air conditioner being on, this caused cabin pressure and ultimately the explosion of the sunroof. We did have it towed to our dealership and they say something hit it to make it shatter. Both dealerships told me that it is not covered under my warranty so I did turn it in to my insurance. I find it ironic that they had differing conclusions. Needless to say, this has been an unfortunate learning lesson. As of now, I do not have my vehicle back, 16 days later. I have expressed my disappointment with my dealership and will also file a complaint with ford, but know nothing will happen. I appreciate that I am able to file this complaint and hope that any others that this happens to will do their research and know that in order for a change, a report to you needs to happen.

Filed Feb 19, 2019 · Visibility · 3,200 miles · CA

Tl* the contact owns a 2018 ford edge. While driving approximately 65 MPH, the sun roof exploded and glass shattered. There were no injuries. The vehicle was taken to perry ford lincoln of san luis (844‑519‑2241, located at 12200 los osos valley rd, san luis obispo, ca 93405) where it was stated that there was no recall. The manufacturer was made aware of the failure and stated that the failure was not covered under warranty. The insurance company would cover the repairs. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,200. The VIN was not provided.

Filed Dec 10, 2018 · 2,800 miles · MI

While driving on a major interstate at approx. 70mph the panoramic moon roof suddenly shattered. Pieces of glass entered the passenger compartment throughout the front and back seats.