Ford Edge sunroof shattered problems

Filed Jul 20, 2026 · LA

Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge. The vehicle was parked in my residential driveway. As I began backing out of the driveway, I heard a very loud explosion or bang. I immediately stopped and inspected the vehicle. I discovered that the panoramic glass roof had shattered outward. There had been no collision, no rollover, no object striking the vehicle, and no severe weather. The vehicle had simply been sitting in my driveway before I began backing out. The interior sunshade was closed at the time of the incident. After the glass shattered, a substantial amount of broken glass remained on top of the closed sunshade and around the roof opening. I also observed that there was essentially no broken glass in my driveway, which suggests the glass failed from within the panel rather than from an external impact. This sudden failure occurred without warning and created a significant safety concern. Had this happened while I was driving at highway speeds with passengers in the vehicle or with the sunshade open, the results could have been much more dangerous due to falling glass and the driver's distraction. I am requesting that the federal safety agency investigate this incident to determine whether similar failures are occurring in 2024 Ford Edge vehicles and whether this represents a potential safety defect involving panoramic sunroofs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 5, 2026 · IN · 2 injuries

I was driving on the highway with my husband and our dog when out of nowhere the panoramic sunroof exploded. We were traveling home and could have been in an accident when it occurred because it sounded like a gunshot hit the car. If we had not been calm during the incident, not only our lives but the lives of everyone around us could have been affected. There were no warnings about this and when we purchased the vehicle in 2023 the dealership didn’t even say anything about a possiblity of this happening. I did research after it happened to make sure there wasn’t a recall we missed and I came across lawsuits because of this.

Filed Apr 23, 2026 · TX

While driving on Sam Houston tollway going 65 mph, I heard a loud explosion scared me and caused me to swerve into the lane next to me narrowly missing the car next to me. I thought I had a blowout I pulled over to the side of the freeway and found it was the sunroof that exploded. This created a serious situation that could have been catastrophic.

Filed Apr 15, 2026 · IA

The panoramic sun roof exploded while going down the highway sending glass flying in the air. The sunroof shade was not open so the driver and 2 infants in the back seat were not injured. I contacted Ford Motor Company and was given a case number CZH-03059174. They directed me to turn it in to my insurance company which I did not do. I took the vehicle to the body shop, they found a replacement and installed it for less than my insurance deductible.

Filed Feb 18, 2026 · Visibility · 119,000 miles · MN

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

Filed Nov 17, 2025 · MA

Sunroof spontaneously shattered.

Filed Jul 23, 2025 · Body · CT

While driving on the highway less 60 MPH my sunroof exploded and glass shattered everywhere. I had my child in the carseat while this happen. There nothing that I heard or visible that hit it. So now im trying to get it replace and the dealership need to order the glass and I need to wait. I found other report online about this hapening to the same model but theres no recall. But other recall for other ford model and year having this same issue.

Filed Jun 23, 2025 · Visibility · 55,000 miles · AR

The contact owns a 2020 Ford Edge. The contact stated while driving 70 MPH, the sunroof exploded and completely fractured into several pieces. The contact stated that the glass fragments fell inside the vehicle. The dealer was contacted and informed the contact that there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.

Filed May 16, 2025 · Visibility · 152,000 miles · NC

The contact owns a 2014 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the sunroof unexpectedly exploded. The contact stated that there was no impact to the sunroof to have caused the sunroof glass to explode. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 152,000.

Filed Dec 20, 2024 · MI

Driving down I96 highway, the sunroof/moonroof shattered/exploded with no apparent cause. A loud popping noise followed by spider cracking and fragmenting glass was the result. After closing the top, the glass started to fall. No foreign objects found. Brand new vehicle, first time driving in severely cold weather, brought back to Ford dealership who found "no reports" of defective sunroof/moonroof. There were no cars in front or any overpasses that something could have been dropped from.