This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.
2013 Ford Edge: adaptive cruise control problems
7 of the 2,448 complaints about the 2013 Ford Edge describe adaptive cruise control problems.
- owner complaints
- 7
- of this car's complaints
- 0%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
The adaptive cruise won’t work, traction control, abs brake warning lights stay on. Ford won’t assist or assume in the responsibility.
The collision avoidance and cruise control system has become intermittent, undependable and dangerous while driving. There is no way to tell when it is woking or not and to depend on it is asking for disaster. The dealer doesn't seem to have a clue as to what to do about it.
Brake pedal is hard to depress but work as though it lost power brake feature. Hear a whistling noise when depressing brake inside cabin. Brake pedal fine initially after car has sat but after running a while, like on cruise control, the brake pedal becomes very hard to depress .
Rear lift gate sensor broke at 20k.it would start to close then would open automatically. It had to be force closed.it took 2 weeks for the part but by then the lift gate motor was worn out too.I had to wait 2 more weeks for that part to completely repair the electric lift gate.at 36k my collision warning sensor often wouldn't work while driving.it stops the warning from alarming when the car in collision dange and it stops the car cruise control to automatically adjust the cars speed to keep a safe distance. The dealer said the bumper was damaged and the sensor was pointing down but don't know how that can be with no visible bumper damage.at 38k my drivers side door sensor almost always says the door is ajar as soon as entering and indicator illuminates and chimes and the interior light stays on for a period and the car can't be locked at this time all while driving.sometimes there is chiming with no indicator lights to what the problem is while driving.often the shift to park lights and chimes with the door ajar warning while driving and when the car is in park and after it is turned off. Now there are is a constant warnings chiming and flashing before 39k. The car canted be locked when the door falsely indicates its ajar.
August 31, 2017: traveling 80mph (without cruise control, in left hand lane that had no shoulder), engine suddenly lost power, dropped below idle speed, & running rough. Managed to limp car to right shoulder without incident! Info system displayed a "yellow wrench" "see owner's manual." has occurred 4 times prior to this incident under 40 MPH. Engine died completely one time with "low oil pressure" message. Everything has been checked. No codes & oil system is fine. Have discovered on line that there is an issue with throttle body across several ford models. The second time this failed was right after making a turn. This last incident which has brought me here to lodge a complaint, was very scary and could have caused major loss of life. Why are there no recalls! I have just found a california class action lawsuit regarding ford throttle deceleration defect. After each incident the car restarts & runs normal. I never know when it going to quit!
We were returning home via i55 and I turned on the adaptive cruise control and the pre-collision system. Three times in the space of an hour, without any vehicle in front of us, the vehicle brake itself. There was a tractor and trailer next to us and cars behind us on the two lane highway. After the third incident I turned off the pre-collision system but left the adaptive cruise control on. Some time later with different vehicles, but the same types in the same relative positions, the car brake violently, the warning lights in the windshield were blinking and a siren was sounding and there was no one in front of us again. The attempted stop by the car was so violent it threw us forward. We have not driven the car since and it has been at the ford dealer waiting for a diagnosis and a part that may fix the issue. The edge has been at the dealer since the the 27th of december and no one has any idea as to when the "part" may be in. We took possession of the car on december 20th, 2014. I contacted ford asking for a buy back and am waiting to hear. Both the dealership service manager and a ford field engineer experienced the same issues.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford Edge adaptive cruise
Is adaptive cruise control problems a common problem on the 2013 Ford Edge?
7 of 2,448 owner complaints about the 2013 Ford Edge (0%) mention adaptive cruise control problems. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2013 Ford Edge?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Edge
Door locks 381Brake failure 109Battery drain 91Spongy pedal 88Check engine light 82Loss of power 77Stalling 77ABS 74Backup camera 69Headlights 45Grinding brakes 26Fuel smell 23Jerking 22Hesitation 18Sunroof shattered 16Fuel leak 14Screen failure 14Wipers 13Won't shift 12Won't start 11No deployment 10Engine failure 10Fire or smoke 10Key fob 10Overheating 10Sudden acceleration 8Warning lights 8Shudder 7Steering lock-up 7Fuel pump 6Oil consumption 6Power steering loss 6Slipping 6Transmission failure 6Collision warning 5Fuel gauge 5Misfire 5
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