While driving the HVAC stops working, radio locks at current setting (cannot turn volume up or down, etc.), screen goes blank or locks, windows do not open or close. Their are multiple warnings about sensors not working. Malfunctioning driver assist jerks wheel when driving through a restaraunt drive-thru. Had the sensor replaced for the adaptive cruise control and it did not correct the cruise issue. The issue initially started with the monitor screen going blank randomly and then progressing to the above issues. This had been happening for the last 2 or 3 years before the above accured.
Ford Edge adaptive cruise problems
62 of the 14,147 owner complaints about the Ford Edge describe adaptive cruise control problems, most of them for the 2019 model year.
- owner complaints
- 62
- worst model year
- 2019
- typical repair cost reported
- $2,772
- typical mileage
- 60,000
By model year
Often reported together
Collision warning 13Loss of power 7Spongy pedal 5Jerking 5ABS 4Screen failure 3Engine failure 3Brake failure 3
What owners say
During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions, including while attempting to maintain speed in traffic. This created concern about merging, crossing intersections, or safely responding to traffic conditions. Additional symptoms included rear lights remaining illuminated unexpectedly and electronic brake-related behavior that appeared abnormal. An independent auto parts diagnostic scan identified low-voltage history codes and a brake switch/brake signal issue. The vehicle battery tested good at the time of inspection. The transmission reportedly showed no faults during the initial scan. The brake switch issue was temporarily adjusted to allow the vehicle to be driven to a repair facility, but the underlying issue has not yet been permanently repaired. The problem has been reproduced during multiple driving events and was observed by an independent service provider. The dealership later advised that no recall currently applies to the vehicle VIN for this condition. The vehicle is available for inspection upon request. Prior to the failure, warning lamps and messages appeared intermittently, including traction control, anti-skid, and “Hill Start Assist Unavailable” notifications. These symptoms began before the major acceleration issue occurred and became more frequent over time.
Antifreeze intrusion into motor. I was driving on the interstate going 77mph cruise control set. Lost power dropped to 65mph without warning. RPM shot up to 4500. Trouble accelerating. Limped the car home, took to have looked at. Was told need new engine do antifreeze in combustion chamber.
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the cruise control system unexpectedly disengaged. The vehicle was taken to a dealer, and a sensor failure was diagnosed. The sensor was replaced; however, the failure persisted. The manufacturer was notified of the failure and advised the contact that a temporary fix was to turn the cruise control system off and then back on. The approximate failure mileage was 95,000.
While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expensive and needs to be addressed.
This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.
At approximately 70,000 miles, the car has started to surge and shudder at nominal speeds (between 20-40 MPH, but will continue to shudder even with my cruise control on in highway conditions.) This is a known issue with this vehicle and has been reported by multiple people. I took it into the dealership and it's going to cost me $5000 just to replace the converter. There is no reason that my car should be experiencing before even getting close to 100,000 miles.
Gear change struggles and shudders during 2nd to 4th gear (18-39 mph) when pressing the gas pedal. Driving in sport mode does help but not for long. This problem disappears when cruise control is activated. Went to workshop and had to replace the torque converter. Several owners report similar problems. I bought this car with a mileage of 103,000 miles and it seems to already have some jerking during gear changes but not as bad. It got worse around 120,000 miles. The safety was not of a concern, but the driving dynamics was concerning since the whole vehicle was shaking during gear changes. I checked the federal safety agency website and it this vehicle did not have any recalls so far. Another slightly minor but inconvenient issue is the TPMS sensor malfunction. Most of the time the sensors seem to be working perfectly but every time I drive above 50 mph for at least half an hour the dashboard shows TPMS sensor malfunctioning. After I turned off the engine for at least 15 to 30 minutes and I turn on the engine again. The problem seems to disappear temporarily
The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other nearby vehicles as intended. The vehicle was taken to a local Pep Boys, where the rear rotors and brake pads were replaced. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken back to the same local Pep Boys, where the vehicle was diagnosed with a check engine, transmission, ABS, Cruise Control Module, and seat module failure. The local Pep Boys diagnosed the vehicle with an ABS module failure that impacted the performance of several other safety features. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The vehicle was not repaired. In addition, the contact related the failure to the federal safety agency Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2021 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment center screen blacked out intermittently. A message indicating that a blocked cylinder was causing the cruise control to fail to engage was displayed on the infotainment center. The contact stated that the cruise control would disengage independently after approximately two minutes. Additionally, the contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and other collision mitigation systems failed to function as needed while driving. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. A second dealer was contacted, Chiefland Ford (916 N Young Blvd, Chiefland, FL 32626) and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Related recalls
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
- Risk
- A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1‑866‑436‑7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on March 5, 2026.
Recall number 26V124000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S89. This recall expands previous the federal safety agency recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 8, 2025.
Recall number 25V572000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
- Risk
- A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S49.
Recall number 25V315000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V‑151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
- Risk
- A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S28.
Recall number 25V160000 · Recall details
Back over prevention: display function
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
- Risk
- A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S14.
Recall number 22V151000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19.
Recall number 20V575000 · Recall details
Electronic stability control (ESC)
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
- Risk
- If the operator is not warned of an ABS or ESC malfunction and the ESC loses engine torque control, there would be an increased risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the ABS module, and update the service software, free of charge. The recall begin November 22, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C14.
Recall number 16V733000 · Recall details
Questions about the Ford Edge adaptive cruise
Which Ford Edge years have adaptive cruise control problems problems?
The model years with the most reports are 2019 (9 complaints), 2013 (7 complaints) and 2008 (6 complaints).
How much does it cost to fix adaptive cruise control problems on the Ford Edge?
Owners who mentioned a price put the repair at about $2,772 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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