2014 Ford Edge: adaptive cruise control problems

Filed Sep 5, 2025 · Brakes, Driver assistance · 110,000 miles · IN

The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other nearby vehicles as intended. The vehicle was taken to a local Pep Boys, where the rear rotors and brake pads were replaced. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken back to the same local Pep Boys, where the vehicle was diagnosed with a check engine, transmission, ABS, Cruise Control Module, and seat module failure. The local Pep Boys diagnosed the vehicle with an ABS module failure that impacted the performance of several other safety features. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The vehicle was not repaired. In addition, the contact related the failure to the federal safety agency Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

Filed Aug 4, 2021 · Brakes · 128,000 miles · WI

The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing sound detected. While driving up hill with the cruise control engaged, the brake pedal was hard to depress and the cruise control failed to disengage. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.

Filed Jun 24, 2017 · Acceleration, Driver assistance · 60,000 miles · GA

When driving at highway speeds (65 MPH+) with cruise control enabled, if I pass an 18 wheeler, the car will suddenly jam on the brakes and decelerate from my current speed down below 55 MPH. This happens in less then 3 seconds. There is no one in front of me - it is a clear straightaway. If I step on the gas the car will speed up and I'll pass the truck. At that point the cruise control will operate normally - until I pass another truck. This doesn't happen all then time. Maybe 20%. It seems to happen with tall tractor trailers more then normal trucks. Aside from the sudden stopping issue, the real problem is that cars behind me see that I am stopping for no apparent reason and if they're not paying attention they'll run right into the back of my car. This has been a day 1 problem - I bought the car new in 2014. I am adding my complaint to others who have reported this same issue. Fords response - pay $3000 to have your car fixed. This is a safety issue and there ought to be a recall to get it fixed.

Filed Dec 8, 2014 · Acceleration · 2,300 miles · TN

On 9-27-14, using adaptive cruise control on straight, 4-lane divided highway with no traffic in lane ahead or behind. Vehicle's brakes suddenly activated dropping speed from 74 to 50 MPH. Taken to dealership 10-7-14 and issue could not be duplicated. Happened again on 11-11-14 with same roadway & traffic conditions, this time 55 to 50 MPH drop. Taken to dealer on 11-20-14 and again no issues were detected with the vehicle. Contacted ford customer service who said to take it back again to generate a "hot line" complaint for an engineer to look at the vehicle. Took vehicle back 12-3-14 and left it so they could drive it for a few days and try to duplicate the issue (they supplied a rental). Called after 2 days and said an engineer "happened to be there looking at another vehicle so they looked at mine". No issue found, but they did a reset of the system. The entire time they had the vehicle, it was driven a total 6 (six) miles. Also, adaptive cruise is set as a default and cannot be changed. If you turn the "adaptive" feature off, it goes back when you start the vehicle again.

Filed Jun 11, 2014 · Acceleration, Brakes · 9,000 miles · NC

Tl* the contact owns a 2014 ford edge. While driving approximately 35 MPH, the contact experienced hard braking when the brake pedal was depressed. There were no indicators illuminated on the instrument panel. The dealer stated that there was a glitch and would not repair the vehicle. The manufacturer was notified. The approximate failure mileage was 9,000. Updated 08/19/14*lj the consumer stated when the cruise control wa activated and driving on a straight road, the brakes would activate. Updated 08/21/14