2014 Ford Edge: soft or spongy brake pedal

Filed Aug 19, 2025 · Brakes, Driver assistance · OK

My vehicle started having a "spongy" pedal feel when I pushed on my brakes going to work and returning home. I was going to be taking my grandchildren to Branson, MO, on Thursday morning, [XXX], and was able to get Marvin Merritt, mechanic, to look at my vehicle before leaving to make sure we would be okay traveling. Marvin notified me that my brake booster needed replace and it was not safe to travel. I made other arrangements to go to Branson. When I got back I paid Marvin for services rendered and got my letter from the Ford Motor Company Dated March 2024. I took my letter, the invoice from Marvin Merritt and turned it into Friendly Ford Dealership / Service man, Derrick and he filed a claim for me and said he did not see any reason why they would deny my claim based on the information I turned in. I waited 4 week, calling weekly for updates, before being told my claim was being denied. Derrick gave me the following number to call 1‑800‑392‑3673 and they stated they would not honor the warrenty because it was not fixed at a Ford Dealership. I asked for an email or mailing address so I could send my information to them and was denied. She stated she would give me a claim number which was case # [XXX]. and I shared the following information on the phone. 1.“I received Ford’s March 2024 letter stating that if my vehicle had exceeded 150,000 miles, coverage would continue through November 30, 2025. My vehicle had exceeded that mileage, so I relied on this written coverage.” 2.“I had the brake booster repaired on July 11, 2025—well within the coverage period Ford outlined. Despite this, my claim was denied.” 3.“I am requesting Ford to honor its written commitment and reimburse the cost of my repair. Given that this matter involves a brake system safety issue, I trust Ford will resolve this promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 7, 2024 · Brakes · NC

experienced a hard brake pedal, making it difficult to stop safely, sometimes the vehicle experienced an loss of brake pressure. I also heard a strange noise while pressing the brake pedal, like a “wind blowing” noise.

Filed Oct 27, 2023 · Brakes · 246,000 miles · TX

The contact’s mother owns a 2014 Ford Edge. The contact stated that while his mother was driving at an undisclosed speed, she depressed the brake pedal, and the brake pedal became spongy and failed to stop the vehicle. The contact stated that his mother had to apply added pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle stopped slowly. No warning light was illuminated. The vehicle was taken to an independent mechanic where the front brake lines were bled; however, the failure recurred. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 246,000.

Filed Nov 30, 2022 · Brakes · PA

2014 Ford Edge was purchased in 5/2015 with 6k miles on it. It was a leftover from 2014. There have been constant brake pulsating issues (details below) from the day it was purchased. Rotors have been cut down or replaced every year since the car was purchased. New brake pads have also been required just about every year. The HCU was replaced in 6/2021, which the Ford Dealership admitted was an issue they were seeing with many models however there was no recall ever done. The most recent is an issue with the Brake Booster, which has been confirmed by the dealership. The car is currently at the Ford Dealership. When applying the brakes, the pedal is spongy, and a pulsating is felt in the pedal. This is felt at all speeds but becomes a safety issue at speeds over 30. Braking becomes very hard, and this causes the rotors to heat up and could potentially cause a fatality. Ford recalled 2010-2013 models back in 2014 but only for certain VIN numbers. However, there are customer complaints dating back to 2007. The braking systems on 2007-2014 Ford Edges need to be looked into or there could loss of life.

Filed Aug 4, 2021 · Brakes · 128,000 miles · WI

The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing sound detected. While driving up hill with the cruise control engaged, the brake pedal was hard to depress and the cruise control failed to disengage. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.

Filed Jul 1, 2021 · Brakes · WI

Brake Booster issue. Brake pedal feels spongy/soft when trying to stop. Vehicle makes a whirring/hissing noise when letting off the brake pedal. The car feels like it won't stop in time for a stop sign or stop light while going as slow as 25 mph. There is an extended warranty on this make/model, but Ford refuses to honor it and fix it. I have a vehicle with less than 65,000 miles that is undriveable. No warning lights came on the dashboard at all. The brakes got spongy out of no where. No warning. Ford has confirmed the issue. No accidents in the vehicle because I refuse to drive it now.

Filed Sep 30, 2020 · Brakes · TN

My brakes make a hissing sound and it's very hard to brake. The brake pedal hardly moves when I go to use the brakes.